2019 Resort Added Values!
Honeymoon: Bottle of domestic sparkling wine, box of chocolates, welcome card, surprise gift, turndown service, special room decoration, 20 percent discount on couples spa treatments, and late check-out (based on availability).
For an exciting Jamaican vacation, the Grand Bahia Principe Jamaica is sure to deliver! This spectacular Victorian-style resort is located on the beachfront in Runaway Bay. Both adults and children alike will enjoy the three interconnecting lake-style pools that surround the main building that includes two children's sections and three Jacuzzis.
Bahia Spa is a must for those guests looking to get disconnected from the world. Soothing massages, treatments and services pamper the mind, body, and soul. The thermal circuit includes saunas, an ice fountain, sensation shower, footbath, cold-water pool, and indoor pool. Active parents will enjoy a variety of watersports, tennis, volleyball, and a gym while their children enjoy the water park and the kids club.
There is no shortage of fine dining, as the six restaurants will tempt your palette. Choose from two International buffets, Gourmet Don Pablo, Italian Dolce Vila, Japanese Mikado, and a Steakhouse.
Note: Coupon system applies for dining: Stays of 3 nights receive one à la carte dinner, 4-6 nights receive two à la carte dinners, and 7 nights or more receive three à la carte dinners.
* Proof of marriage required, must be within 6 months of original wedding date. Copy of marriage certificate should be sent to the resort before arrival to: email@example.com.
LocationRunaway Bay - Beach
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 13244 reviews
2 week holiday in July
Me and my family visited for two weeks 17of July 2019. I was first put off by some of the reviews but I had nothing to worry about. The hotel is beautiful the staff are amazing,they couldn't do enough. I had amazing holiday .hope to visit again soon. Thanks for having us xxxxx
Just about ok
Just got back from a 2 week stay at the grand Bahia Principe and will review it as honestly as possible. I will list good points, ok and bad points... Let's start with the good. The grounds, pool area and beaches are really well maintained. Every day the maintenance team were trimming trees, mowing lawns, painting the outside of the building etc. Etc. It's kept in really good condition on the outside. The bookable restaurants are good especially the French one which we went to 4 times. We had no issues with the air conditioning or the upkeep of the room (read a lot of reviews saying air con was very bad). The kids club is fantastic. Our 6 year old daughter has always been reluctant to go to these wherever we've been but she wanted to go every day here, a big part of this is how it's ran by Jonas and the team. The separate kids water part is good which kept the daughter busy most days for a few hours. Had no trouble at all getting a drink at any of the bars, again read a lot of reviews saying you would not get served if you didn't tip, I didn't find this to be the case at all, ok we tipped occasionally but it was always good service at each bar we visited. If you want to have lunch I can highly recommend the buffet by the kids pool (not the main buffet, we will get to this later!!!). When our daughter was in the kids club we went to the adult pool by block 23, very nice and peaceful of you can escape the very loud American visitors (again more on this a little later). Always felt safe and secure. High security presence without being imposing. Claydon the TUI rep was very helpful. We went to dolphin cove and I cannot recommend this enough, we had a fantastic day. The ok.... Our room in block 23 was ok, it was just big enough for the 3 of us and had most things we needed. The pools were an ok size and you could generally get a lounger but be aware you do have to put towels out around 8am to get one. Signs say you're not allowed to do this but we never had an issue and believe me you will need to get an area with some shade. Facilities in and around the hotel are ok, there are a lot of free activities you can do and the entertainment team are always trying to get you involved without haslling you too much. Now the bad.... The buffet is just not one I can recommend at all. The choices are very limited and the majority of the food was just not to our taste. I ended up not eating breakfast or an evening meal on several nights as I just couldn't stand the waiting, lack of plates, same food night after night. Unfortunately the buffet by the kids pool is only open of an afternoon. Forget calling room service for anything, we got there and our daughters bed (sofa) had not been made up. We called room service who said it would be done, it was but not until the following day. Several days we returned to find we had no towels also and again had to either wait or track down the maid. The key cards are a joke... I had to get the 3 we were issued with reprogrammed 4 times during the stay. This is something you just don't need when you have been out for the day and get back just wanting a shower and have to then visit and wait at reception for however long it takes to get this sorted. The limited few shops are massively overpriced. As mentioned already room service is a waste of time so we thought we would get some Pringles/crisps/sweets for the room until we saw the prices...£8 for a tube of Pringles and £7 for a bag or Doritos. It's frustrating as you cannot easily or safely go out the hotel grounds to get anything so it's buy what they sell or don't have anything. Some members of staff are quite rude, for some reason the majority of these were female with the male staff seeming to be far more happy to help. Very very load American tourist's. I would say this hotel was probably occupied by 70% Americans whilst we were there and I think I heard 95% of their conversations from 30 meters away!!!! The hallways have dirty Red carpet fitted which is very strange. I simply don't understand why they don't fit tiles. On our hallway for at least a whole week they had people trying to clean and dry it which just didn't work. Lastly I can honestly say this hotel is in no way a 5 star. We have travelled extensively over the years staying in a lot of 5 star places and I couldn't give the grand Bahia Principe more than 3 stars which is a shame. We wouldn't go back, the bad points just far outweigh the good I'm afraid.
Huge resort with wonderful beach, great variety of food and comfortable rooms. Just best to avoid graound floor as quite full of mosqitos. Lobby might be full of people waiting but once there green area, huge pools and fresh drinks around like in a paradise.
Very beautiful but not family friendly
This resort is very beautiful but it is not family friendly. It is more focused on those coming over from the luxury side of the resort. Visitors on the grand side is limited to many things because of luxury visitors. My family and I stayed here 6 days and we will never go back. The food is very European but management needs to take into consideration that they have visitors from all parts of the world so there should be a variety of choices. The main bar in the lobby closes at 11pm so you will have to walk to the club if you want a drink after 11 or to the snack bar (only alcohol beverage there is red stripe beer). We found that the food at the snack bar was a lot better than the food at the main restaurant. We stayed at the grand side because we had a baby with us but the room we were placed in was on the luxury side (probably because of how much we paid). We were at the pool on the grand side one morning and security and a lifeguard came to us and asked us to leave because luxury visitors complained about a baby nearby them. For that alone, we will never return here. If you are planning to go here on a family vacation, this is NOT the place to go. EVERYTHING is a far walk and the elevators literally only hold 5 persons, if you have a stroller, 3 person with the stroller is too many. Let's speak about the staff here. When you first check in, everything was great. But, As expected, like many other Caribbean islands, the female staffs are not friendly and they forever have a unpleasant look on their faces. The Male staff are more open to assist. When asking for anything the female staff have an attitude and take long to assist. They just are not very welcoming. Bobita that works at the privileges club is amazing I must point out. She genuinely enjoys her job and she knows her job very well. We were very disappointed with this resort and definitely will not return.
Not worth the Privilege Membership
I'm not sure if it was the time of year we went but we were not satisfied with the level of service provided here. First I will say the hotel itself was clean and views beautiful. We stayed in a junior suite with Seaview and I must say the view was spectacular. The pools looked clean and the general ambiance relaxing. Despite all of these things, we won't be returning and I'll explain why: We are privilege members and did not receive additional benefits that would coincide with paying a membership. No: Airport lounge Had to pay for the airport shuttle No drink or towels when we got to the hotel Limited channels on the TV Cleaning service did not provide hand towels for three days we were there and we're not friendly The elevator is slow and hot. The entire floor has only one small elevator they use We called reception because of a leak coming from the air conditioning and it took them two hours to show up We ordered ice to be brought to our room and it never came The food was the same variety every night and while I enjoy Jamaican food I don't particularly enjoy it for breakfast, lunch and dinner. There was a long line to get into the main buffet every morning. When we were leaving we couldn't get someone to help us carry our bags downstairs While some of these things seem minor, it definitely stood out because I've been to other hotels where the service is superior and we paid a lot less. The hotel needs to improve their service for families who are looking for a relaxing time and make things easier for them especially since we travel with kids.