Hotel Overview

2019 Exceptional Values!
Honeymoon: Bottle of sparkling wine, box of chocolates, welcome card, surprise gift, special room decorations, turndown service, 20% discount on spa treatments, and late check-out (based on availability).

Surrounded by spectacular nature and set on one of the best beaches in the Dominican Republic, Grand Bahia Principe El Portillo is a charming colonial-style resort. This family-friendly resort looks out over a sugary white sand beach dotted with coconut trees, leading to the endless turquoise sea.

A perfect choice for families, the hotel organizes shows and activities that are perfect for kids. Children will find endless excitement at the Bahia Scouts Water Park and kids' club. Activities include everything from eco-adventures and exploration to mini-Olympics and beach activities. The resort also offers a mini-disco for children and babysitting service (fee) so parents can relax worry-free.

For a little relaxing getaway, adults can spend time in Bah’a Spa, savoring relaxing treatments, rejuvenating massages, and a variety of beauty services. For the more active, a wide array of beach activities are available, including windsurfing, kayaking, snorkeling, or a scuba diving lesson in the pool! Take it down a notch in the two sparkling pools and outdoor beachfront Jacuzzi. Once the sun sets, a variety of evening activities are available, including nightly shows and the Bachata discotheque at Bahia Principe Village!

Accommodations are comfortable and provide everything needed for a wonderful stay, from Junior Suites to Family Suites for up to eight guests.

*Proof of marriage required. Must be within 6 months of original wedding date.

Find more information about Bahia Principe Hotels and Resorts.

Learn more about Samana.

Location

Samana - Beach
Puerto Plata, Dominican Republic - La Union (POP) : 30 miles

Property Information

Year Built: 2006
Floors: 3
Total rooms: 582

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory *Important Information* The Dominican Republic imposes various restrictions each year for Easter. They usually begin the Thursday prior to Good Friday and run a few days past Easter Sunday. The following regulations may be enforced: -Motorized water sports may be banned -Non-motorized water sports may be limited or banned -Alcohol consumption may be restricted (most resorts get a permit enabling them to serve alcohol to nonnative people during the ban) -Music may be limited or silenced

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 7083 reviews
  • 5.0 star tripadvisor rating
    our 2nd visit in 6 months, another amazing week

    We stayed here in November 2018 and we decided to come back to see our Bahia family again ! The beach is amazing ! we took long walks in both directions. food is excellent at the buffet and a la cartes. Shows were very good as usual (Michael Jackson,Circus) etc. one night on the Lobby terrace they had a "Studio 54" disco dance party which we loved the 1st time last November but they tweaked it and now is even better with more room to dance. They have a "Beach Party" on Saturday night also. They have added romantic dinners on the beach which we did not see last time. One more thing that I want to mention is the decision of the hotel to eliminate straws,disposable cups,to use reusable glasses and promoting recycling ( there are bins all around the property. Great move Bahia ! Many thanks to the staff, they are the reason we returned ! These are the names of some of the staff that I noted for their excellent service: Alba-guest services, Ana-Portofino resto and breakfast buffet, Dionis and Pedro-beach bar, Joel,Moises and Andris(DJ)-entertainment team, José and Josefina-lobby bar, Juliana-buffet (Mi Amore) ! Samuel Perra and Francis-bellboy/shuttle driver and Miguel-Portofino resto. We have been home only a few days and already miss you ! see you soon, hasta la proxima !

    May 24, 2019
  • 2.0 star tripadvisor rating
    Not Great

    Ok I'm writing this in the morning and I'm very cranky so I will try to be gentle. Let's start with the positive! The grounds are really nice, the food is great and the water and coral reef is amazing. Ok now (I never wright reviews) the rooms are dated, the doors are not the best and bugs kept coming into the room due to the door seal being weak. Speaking of weak the water pressure is terrible, toilets barely flushed I fill the barbage can and use that to help it along. One last thing and the main reason I started to wright this at 4:30am is due to a bird who CONSTANTLY sings and sounds like hes in your room! Bring earplugs. The staff is great but sometimes lacking and not due to them it's just they cant keep up, I think they need less MANAGERS who just watch and more staff who are happy to help.

    May 22, 2019
  • 5.0 star tripadvisor rating
    Amazing Experience

    Beautiful hotel, little bit older, but so well maintained. Food is amazing, beach as well,with a lot of shade, if you like snorkeling, this is a place for you. Reefs are so close to the shore, and so many different tropical fish to see, we traveled with kids, they loved it. But, if you don't like to swim with the fishes, the pool is amazing, entertainment through the day. If I have to find something that I did not like, is the coffee, there are coffee machines, but due to the humidity milk in powder gets stuck, so it often does not work. If you bring it to somebody's attention, they will fix it, but it was a bit annoying that you have to go find somebody to fix it, but it is just a small issue, and did not bring our vacation mood down.

    May 21, 2019
  • 4.0 star tripadvisor rating
    Lots to enjoy! Some things could be better though.

    This was our second trip to this area. At Christmas we stayed at Viva Wyndham V Samana. Overall, we liked this resort better. We chose the Air Transat Junior Suite Superior Royal Golden. Not sure if it was worth the extra cost. The room was decently located close to the lobby and a short walk to the pool and beach. The room was a good size, but definitely outdated in terms of appearance. The mattresses were very firm and uncomfortable. We inquired at guest services and they put a topper on the mattresses which improved the comfort level. The bathroom was a good size and we had no issues with hot water or water pressure. The room was cleaned reasonably well each day. The resort itself is decent too. The main pool is crowded though and rather uninspired. Pretty basic and boring in appearance. The water is cold every day too in March. There is a quiet/relax pool too, but the day we visited it wasn't very relaxing. There were some very loud people in the loungers yelling a conversation with people in the pool. And there were kids playing in the pool too. The drinks served at the bar were terrible. Asked for two pina coladas. The bartender was too lazy to make them. He poured runny luke warm drinks that were made quite awhile ago. The beach bar wasn't great either. At first I liked the idea of self serve drinks like daiquiris and pina coladas. But if you wanted any rum in it you had to wait for a bartender to pour a shot in and then mix it yourself. Didn't taste very good. Only a few times did I find a bartender at the lobby bar who would make us a Dirty Monkey. Always claimed they had no bananas. Maybe, or did they not want to put in the effort to make them? And yes, we always tip when we order a drink that takes effort to make. As for the beach, it is quite nice to walk, although it was incredibly windy every day of our stay. It seemed to be worse in the afternoon. The fact that there is a kite surfing schhol a short walk down the beach is an indicator that it's typically windy. The ocean is very nice. Minimal waves and you can snorkel right off the beach which is a bonus. Saw many fish and one stingray. The plants and the coral are all colourless though, perhaps an indication of poor health? Too much sunscreen maybe. The downside of the beach and this area in general is that we encountered about a dozen stray dogs. The resort staff hates the dogs and has security positioned throughout the resort to scare the dogs away. Every day we would walk the beach and meet the dogs. Every one of them is friendly and gentle. We had resort staff yell at us and tell us the dogs are dangerous which is complete nonsense. I understand they don't want the dogs coming into the restaurants and looking for food. But some people are abusive to them which is unacceptable. I saw one guest raise a plastic table above his head and threaten to hit one of the dogs. Needless to say, he and I had words. I will not tolerate animals being abused. One dog many people have mentioned in reviews has been named Lucky. He's a lovely dog who has a broken leg. Other review writers have suggested a resort employee broke the dog's leg by kicking it. This is someone else's assertion, not mine, but it's cause for concern. Some guests feed the dogs far away from the resort as they are clearly malnourished. Ignoring the dogs and threatening them is not a solution. My idea??? A local could start their own business. Go into Las Terrenas and buy dog food. Set up a hut far down the beach away from resorts. Sell the cans of food to tourists who want to help the dogs. Mark up the price of the food and make a reasonable profit while helping the dogs. Give all of the dogs names. Sell t-shirts with the dog's pictures on it saying "I helped the Dominican Beach Dogs" Creates jobs for locals. Helps the dogs. Gets positive press on social media and improves the corporate image of the Bahia chain of resorts if they spearhead my concept. Win-win-win solution! The entertainment was quite good. Clearly they put a lot of effort into it. We really enjoyed the Circus Show. The Michael Jackson show was good as well, but the sound quality was poor that night. Studio 54 party was good. There was also a beach party with a D.J. The best thing about the resort is the food. The buffet and snack bar food is very good, perhaps the best we've had at a resort. Loved the microwave in the buffet and snack bar to make sure our food was nice and hot! Great idea for pancakes and French toast. The crepes were also delicious as was the beer battered fish! The elevated sitting area overlooking the ocean at Las Olas is a great place to enjoy lunch. On the other hand, the a la carte restaurants were hit and miss. We ate at Portofino twice. Food was good both times, but could have been hotter. We dined at Rodizio once. The concept is good, but the execution was lacking. Some of the meat we were served was very fatty and chewy. The vegetables and accompanying items were cold and overcooked. Disappointing. We also ate at Orquidea once. One entrée was hot and flavourful while the other one was luke warm at best. Too bad as the flavour was good. The downright annoying part is the non stop sales pitches. In 13 trips South, we've NEVER had an experience like this. Every morning on the way to breakfast, we were approached in the lobby by sales people trying to interest us in the privilege club. A few steps later before you enter the buffet we were approached about spa services and massages. Then, on the beach there are vendors everywhere. All the time. Massage? Braid your hair? T-shirts? Baseball hats? Wooden parrots on a swing? Cigars? Jewelry? Photo with a parrot? They weren't aggressive which was the saving grace. But being approached 10 times a day is too much. I prefer the guy on the beach selling his artwork. It's there if you're interested, but no one approaches you to ask. A few kilometres away at Viva Wyndham V Samana, we experienced none of that and that was a good thing. There were people selling pineapples filled with rum, massage tables, restaurants, beach clubs. But no pressure to partake. Also, be warned! If you don't present two beach towels at check-out, you won't be getting on the bus to the airport! No one told us that. Had to walk back to the room to retrieve the towels before we were able to leave.

    May 20, 2019
  • 4.0 star tripadvisor rating
    Great vacation with family/ friends

    A group of 8 of us just got back from a week vacation - May 11-18, 2019. My friend and travel agent made the hotel aware prior to arrival that we were celebtrating 2 birthdays. The hotel placed chocolates, champagne and birthday banner on the door free of charge. Was so nice and great surprise as I was just expecting balloons or something . At the dinner at restaurant they did a birthday cake for us that I ordered through guest services for $25. It was beautiful and so good. We requested king bed, however when got to our room it was 2 dbl beds: the hotel was very kind and accomodating and switched our room to a king bed. The resort is beautiful and well kept. The beach is beautiful and so nice and only hotel...you can walk on both sides of the resort and desserted and beautiful views . We never felt unsafe. The resorts has natural reefs to snorkel right off the resort. the people that sell their wares were not pushy at all...we said no thank you and they kept going. The area has stray dogs on the beach...we loved them. They are so friendly and behaved. They just want to be loved or petted. They would walk with us and lay down by the beach chair. We never had an issue with them. I even saw them around small children and they were great...never barked , never aggressive...just loving. the beach bar and staff ( Pedro, Raffy, Auginstine and I think Dominco ? ) were fun and great! The mixed drinks were not that great...Every so often would get a good one....they have frozen mixes in machine and then they just add the alcohol in cup. You can tell them how much alcohol ect then the drinks were better. :) They made too strong for me. The staff like I said was great and would recognize us and be so friendly and fun. the pool bar ( no swim up) was ok...we were never there and the one time we were the bartender there was not happy since he was alone and bar got crowded. The bar inside the resort made the best drinks The food at the buffets were good and flavorful and not anyone in the group had any complaints with the food as for the restaurants: the Brazillian ( rodizillo) was awesome and the favorite! Itilian was also very good. We did not like the seafood ( Pescado..I think was the name) . Those that ordered chicken there likes it but it was the least favorite. We did not try the french restaurante...which is the only one you need long pants for the men. rooms: clean and comportable. Air conditioner requires a key card so make sure if you dont get 2 cards to get a 2nd one. It doesnt get that cold but there is a ceiling fan. Bed was very comfortable. shower: our water was either extremely hot or cold...we could never get a happy medium in our room. Other members in our party did not have our issue with the water and water pressure so could have been just our room. It was frustrating that we had wash cloths the 1st day then only one other time. I would leave notes and tips but no wash cloths...so I would advise if you use them to take your own. They also will only give one towel per person for bathroom. Overall we loved the resort and people. The resort is small and no internet unless you pay for it or could have it in lobby 1 hr per day. I liked being disconnected and was fine with it. The resort is beautiful and well kept and we all agreed in our group that we would love to go back. There is a long drive from the airport 2 + hrs but it was not bad ...we just loved looking at the area .

    May 20, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats/PC 18-227, A320-186 seats; Icelandair: PC 18-232, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/Miami Air operated by TUI Air Belgium N.V.: PC 18-250, B737-800-180 seats; Swift Air: PC 18-229, B737-400-150 seats; Viva Aerobus PC 18-228, A320-180 seats/PC 18-254, A320-180 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 D22819