Hotel Overview

2019 Resort Added Values!
Honeymoon: Bottle of sparkling wine, box of chocolates, welcome card, surprise gift, special room decorations, turndown service, 20% discount on spa treatments, and late check-out (based on availability).

Surrounded by spectacular nature and set on one of the best beaches in the Dominican Republic, Grand Bahia Principe El Portillo is a charming colonial-style resort. This family-friendly resort looks out over a sugary white sand beach dotted with coconut trees, leading to the endless turquoise sea.

A perfect choice for families, the hotel organizes shows and activities that are perfect for kids. Children will find endless excitement at the Bahia Scouts Water Park and kids' club. Activities include everything from eco-adventures and exploration to mini-Olympics and beach activities. The resort also offers a mini-disco for children and babysitting service (fee) so parents can relax worry-free.

For a little relaxing getaway, adults can spend time in Bah’a Spa, savoring relaxing treatments, rejuvenating massages, and a variety of beauty services. For the more active, a wide array of beach activities are available, including windsurfing, kayaking, snorkeling, or a scuba diving lesson in the pool! Take it down a notch in the two sparkling pools and outdoor beachfront Jacuzzi. Once the sun sets, a variety of evening activities are available, including nightly shows and the Bachata discotheque at Bahia Principe Village!

Accommodations are comfortable and provide everything needed for a wonderful stay, from Junior Suites to Family Suites for up to eight guests.

*Proof of marriage required. Must be within 6 months of original wedding date.


Samana - Beach
Puerto Plata, Dominican Republic - La Union (POP) : 30 miles

Property Information

Year Built: 2006
Floors: 3
Total rooms: 582


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory *Important Information* The Dominican Republic imposes various restrictions each year for Easter. They usually begin the Thursday prior to Good Friday and run a few days past Easter Sunday. The following regulations may be enforced: -Motorized water sports may be banned -Non-motorized water sports may be limited or banned -Alcohol consumption may be restricted (most resorts get a permit enabling them to serve alcohol to nonnative people during the ban) -Music may be limited or silenced

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating 7294 reviews
  • 5.0 star tripadvisor rating
    Catch some rays at Bahia Principe El Portillo,

    We went to Bahia El Portillo twice this year. We really love this hotel. In June weather was perfect very hot and no rain. In November weather was ok but ocean was not quiet.,but still ok for swimming,The service all around was great without any problems.We stayed in the same room many many years and always is clean and tidy with fresh paint.Location is perfect with hard sand and you can walk for miles ether way very safely.Ocean is the best for families with children very shallow with abundance of beautiful fish all around.Dominican chicken is the best and comes in different varieties.We love fish Grouper and we eat the fish daily.We would like to thank all the people working so hard in this hotel and especially Mr.Fernelis for great welcome.we will come back in the spring to to this great hotel . P.S. Almost forgot about the best bartender in the whole world- Augustin,He helped me to have a great vacation every time.Cheers J@E

    Nov 11, 2019
  • 5.0 star tripadvisor rating
    another lovely vacation in Samana

    We travelled via Air Canada Rouge Nov 3 - 10 to GBP El Portillo. Basic travel but it got us to Samana safely. This was our first time at El Portillo but love Samana from many past visits. We chose El Portillo because it is laid out evenly with a gentle entrance into the water. I have a failed knee replacement and walking steep inclines is out for me. El Portillo was easy to navigate and is laid out extremely well. It is accessible for those in wheelchairs as well. The transfer to the resort is stunning. The view is out of this world (sit on the bus drivers side on the way for best view). It is easy to imagine that the miles of undeveloped land/beaches will become resorts before too long. Our Air Canada rep Luis was helpful and made himself available. The morning after our arrival we met up with him to receive our documents needed at the airport for our return. We booked our 4 al la cartes at the same time. All of the al la cartes were good - our favorite being the Brazilian. Breakfast, lunch and dinners in the buffet offered a large variety and we never had any problems finding enough to eat. The beach is beautiful and we walked for an hour to the right of the resort before reaching some mangroves. Along the walk was the El Portillo Residences, 1 home and a public beach. We did not walk to the left side of the beach although it also looks fairly undeveloped. The beach is easy to get in and out of and is very shallow in some areas. There are large patches of coral reef (not in the best of health) close to shore that offer a large variety of sea life. We saw many species of fish, a sting ray, eels...... We attended only two of the evening shows as they run quite late. The circus showcases some very talented people. My personal preference, I do not believe in people taking mouthfuls of kerosene to blow fire. There are just too many staff that go above and beyond to make our vacation memorable. Our maid kept our room spotless and topped up with everything we needed daily. The grounds, beach and common areas are kept spotless. The wait staff kept our glasses filled and the laughs coming. Management was very visible and made sure we were happy with our accomodations and the resort in general. Many thanks to Maria Felix for assuring we got a ground floor room and for checking in with us. I got a decent massage from a beach vendor for $25. on our first day however, there are about a dozen of these ladies daily asking you multiple times if you want a massage. This became somewhat annoying and is the only negative we have for our vacation. Some people have had negative experiences with smoking on the resort. We did not and found guest to be respectful of the no smoking signs in the restaurants and lobby areas. We did not encounter problems on the beach or around the pool either though I imagine this would vary by guests currently in the resort. A couple of take aways: * The staff work long days and do not deserve disrespect or verbal abuse. * Tipping was not expected but was very appreciated. Staff were often surprised to be tipped * Eating at the al la cartes - they have set menus so going and expecting them to serve your children spaghetti is unrealistic. If your kids want something off menu perhaps going to the al la cartes is something you may want to reconsider. ** Be grateful!!!!

    Nov 11, 2019
  • 5.0 star tripadvisor rating
    Wonderful vacation

    Spent a week here with my husband and 2 year old son and had a great family vacation. First of all, the staff are friendly, helpful and hardworking. We spent Halloween there and were blown away by the effort the staff put into the entertainment, decor and ambience. The Halloween buffet was absolutely incredible with great creativity and attention to detail. The grounds are clean and immaculate- trees and garden were perfectly maintained and lush and green. The beach is not the nicest in the Caribbean but it was beautiful and there is plenty of room to sit or go for long walks. The pools are clean and the water park is in great condition- it is heaven for young children and their parents. The room was clean and functional, though we were on the second floor and did hear some noise from the room above us during the night. Beds are not that comfortable. The food at the buffet was good with a big selection. Overall it was a wonderful family vacation. We had previously stayed at Grand Bahia Cayacoa and switched over- it was the best decision we could have made. More well-maintained, better facilities, better beach, better food and better service. Would highly recommend!

    Nov 06, 2019
  • 5.0 star tripadvisor rating
    There is a reason we coming back.......

    This is our 3rd visit to El Portillo coming from the US it is not the easiest destination to get to but it is one of our favorites. The resort is wonderfully laid out for walking the grounds and it's location is ideal. It feels very lush and tropical and the beach is incredibly stunning. Their is a long coral reef that protects the hotel beach which results in mostly calm, crystal clear water. Walking the beach in both directions I didn't see any many hotels in the area, El portillo has luxury private properties on both sides so the beaches always seem less crowded and much more personal. Our room was always clean and quite spacious. The food was good in the buffet. We much prefer the al a cartes, which are outstanding, unfortunately they were not open on the weekends. Not sure if it is because we went in off season or if this is the new way they are doing it. Every staff member we interacted with was extremely friendly and helpful. We especially enjoyed Jose and Josephina in the lobby bar. Our excetionally romantic beach dinner and our very polished and effecient private waiter. Our massage therapists were wonderful and the jucuzzi soak before the massages was wonderfully relaxing. The exceptional service from our concierge's and our wonderful beach butlers who always kept our mugs and champagne bucket full!! This is a very quiet and realxing property, we felt, once again, very pampered here.

    Oct 31, 2019
  • 4.0 star tripadvisor rating
    Family vacation, was a great introduction for some in our group

    Grand Bahia Principe El Portillo 2019 A total of seven of us left from Montreal on October 20 and returned October 27th. No issues with the flight or bus transport to the hotel. As people have mentioned, sit on the drivers side going there to get a good view of the hills and ocean. The ride is approximately 50 minutes lots of hills and turns. You go through a few towns such as Limon which is always interesting to so how fortunate we are in Canada. Weather wise had a couple of showers during the day through out the week with one day being very overcast and rainy. Our rooms were situated in block 3, it's a block well located close to the beach and main lobby area. The rooms were on the second floor, always clean, fridge was filled daily and in all the rooms the A/C worked well. Hot water was always available although one room had problems with the shower which was reported but never fixed. The food at the buffet was good with something for everyone, Different theme nights so each lunch and supper was different from day to day. We went to three of the A La Cartes and the best of the 3 was the seafood restaurant. The service was great and the team there was very attentive to everyone's needs, food was really good quality with our group choosing the chicken, pork, seafood Lasagna and the steak. The French and Gourmet restaurants were sub par based on service, wine glasses and water glasses were empty most of the time plus service took a while between each course, not sure if this was intentional to draw out the evening but a few other people commented the same sentiments. Food was ok but not as flavorful as the Seafood restaurant. The beach is one of the best we have visited based on the ability to walk either side for miles coupled with the fact that there are plenty of lounge areas, swimming and snorkeling areas. There was a large variety of wildlife, we saw Stingrays, tons of fish. a turtle and a smaller Moray eel. I was told by someone that they had seen an octopus. Seemed like each day the ocean changed and added to the adventure. If you like dogs this is the beach for you, we came across 5 of them, very friendly, they don't harass you they just follow you and keep you company on your daily walks. Excursion wise we took the half day visit to a cigar factory, Samana and driving through the country side. Our tour guides were Lu Lu and Ariel both were very professional entertaining and showed us all a great time explaining the area and how things worked in the area. Well worth the time. Some of our group wanted to visit Santo Domingo but the trip was cancelled. You can also take taxi's at the hotel entrance that brings you to Las Terranes for 20 bucks there are back. My wife and myself only attended one show at night which was Studio 54 lots of dancing and a good time by all. Some in our group attended the Circus Show and said it was very good. There are some games placed during the day that are entertaining and other activities such as Spanish lessons, Bingo etc. All in all a great vacation with family. Thank You Bahia Principe.

    Oct 29, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air: PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 102319