Hotel Overview

2019 Exceptional Values
Family: Kids 6-12 receive a 50% discount on all food and beverages. Kids 5 & under Eat Free (valid on European Plan).

Set sail to the high seas at a lovely Caribbean resort in Cancun. Flamingo Cancun Resort is located about 13 miles northeast of Cancun International Airport in Cancun's exciting Hotel Zone, just 20 minutes from the city center and very close to all the attractions offered by this unique paradise.

This casual, low-rise beachfront getaway embraces tranquility and peace of mind. Situated on a breadth of white sand beach, the hotel features two restaurants, a snack bar, two swimming pools, two bars, kids' club, fitness center, and tobacco shop.

Though conveniently located near fine dining and shopping, Flamingo Cancun Resort has plenty to offer on its own. Dine at La Fuente for fantastic buffet-style meals and a special view of the Caribbean Sea. For a beachfront setting with wood deck seating, head to Albatross and enjoy ˆ la carte menus and fantastic international cuisine. An optional inclusive plan is also available.

Flamingo Cancun Resort offers 249 air-conditioned rooms, fully equipped for comfort and security.


Cancun - Beach
Cancun, Mexico (CUN) : 13 miles

Property Information

Year Built: 1985
Last Renovation: 2008
Accessible rooms: 1
Floors: 6
Total rooms: 260


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory Bellman Charges - $3.00 (Per Person / Per Stay), Maid Charges - $2.00 (Per Night) and Waiter Charges - $1.00 (Per Person / Per Night) will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Current Renovations: Description: The hotel management are working on the renovation in the decoration (furniture, the color of the walls and fabrics) of all the rooms.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3.5 star tripadvisor rating Based on 3480 reviews
  • 1.0 star tripadvisor rating

    Airconditioner was terrible. Noisy as there was light all the way around the front door we had to stuff towels in door to help with pool noise and crying screaming babies. Beach is great location is nice. Coming from a week at a Hilton property was very upsetting.

    May 31, 2019
  • 5.0 star tripadvisor rating
    Excellent service

    The food was great and excellent service! The waiter Armando from the taqueria was very kind and quick. Handled everything really smooth. Everything was perfect. I will come back to enjoy another beautiful night!

    May 22, 2019
  • 5.0 star tripadvisor rating
    A small piece of HEAVEN

    Visited Cancun and we stayed at the Flamingo, the hotel is not has fancy has some of the other beach front properties BUT made up for that in customer service!! Our room was very clean as well as the hotel. The food is okay BUT it's free so why complain and Hector who always greeted us at breakfast with a smile made it all the much better. Hector is very vigilant in what his guest needs are and we never really had to ask for things, he just seem to know what we needed and it would appear at our table, I do highly suggest to ask to be seated in his area. The beach the hotel sits on is nice and the cabana service is out of this world good!! Over all I would love to return to this hotel sooner than later.

    May 22, 2019
  • 5.0 star tripadvisor rating
    Amazing 2 week stay at Flamingo

    We have just returned from a 2 weeks all inclusive holiday at flamingo and we absolutely loved it. The staff were so helpful and friendly and the hotel was spotless throughout. The food was fantastic with variety and the restaurant manager Richard organised food for my day trips to cater for my allergy. We booked 10 excursions with Miguel who is the onsite tour operator and not only did he save us money but he helped upgrade us to VIP on our nights out which was a huge bonus. Unlike European holidays I never had to queue for a drink and there was always space around the pools and no-one was fighting over a sun lounger.The waiting staff were lovely they worked hard and Antonio served us most mornings at breakfast and was so polite and made us feel like royalty. The hotel was so relaxed and calming. You are a 15-20 minute walk from the nightlife and bars however you can catch the city bus outside for $1 which made life simple. We hired a car for 2 days and the hotel staff parked it for us and brought it outside reception as and when we wanted it which was very kind. The only minor I have to say is the air conditioning is extremely cold in reception and the indoor bar which could have been turned down a notch. The onsite massage staff were also very friendly and professional. I have visited other hotels in Mexico and they are very over crowded but if you want a relaxing friendly hotel with amazing cocktails then Flamingo is the one. We would return in a heart beat, thanks for a wonderful stay :)

    May 04, 2019
  • 4.0 star tripadvisor rating
    Amazing Staff and Service

    My sister and I spent 6 nights at the hotel. I had won the trip, so we didn’t get to choose the hotel and prior to our visit we had read many mixed reviews. Overall, we had a good experience and would go back. The staff was the best part of our experience. We loved the location in the hotel zone, we either walked or paid one American dollar to ride the bus. The stores and Flamingo mall were right across from the hotel which was very convenient. The hotel cleanliness was good. The WIFI could have been better but we were just glad it worked. One worry we had before our trip were the reviews on the food at the resort. We are both fairly picky eaters and tend to stick with eating American food. Aside from breakfast we did not like the buffet. The snacks from Las Palmas Snack and Pool bar had good fries and nachos. This snack bar also had some of our favorite staff members, Alejandro and Louis! Alejandro was always super friendly and even personally delivered our room service. The snack bar we ate at everyday was Don Roberto’s Bar and Pizza, the calzones were our favorite and Freddy and Tomas were some of are other favorite staff members. We went to Albatross restaurant a few times for dinner which in included in the all-inclusive you just need to make a reservation. They have steak and really good desserts. The hotel lobby bar is fun, and Javier is always on top of things! The one downside of the Flamingo is the lack of nightlife at the actual hotel, the pool bars close at 6pm and the lobby bar closes at 12am. We did go to Coco Bongo one night, which the shows were cool but personally we did not think it was worth the money, it was crowded, and the waiters were rude. However, Senior Frogs was amazing! We went the night before we left and had wished we went sooner! At Senior Frogs the staff is super fun and the service is great. It is definitely worth going for the two-hour open bar and if you’re looking for a fun, party bar.

    Apr 15, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats/PC 18-227, A320-186 seats; Icelandair: PC 18-232, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/Miami Air operated by TUI Air Belgium N.V.: PC 18-250, B737-800-180 seats; Swift Air: PC 18-229, B737-400-150 seats; Viva Aerobus PC 18-228, A320-180 seats/PC 18-254, A320-180 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 D22819