Hotel Overview

2019 Resort Added Values
Family: Kids 6-12 receive a 50% discount on all food and beverages. Kids 5 & under Eat Free (valid on European Plan).

Set sail to the high seas at a lovely Caribbean resort in Cancun. Flamingo Cancun Resort is located about 13 miles northeast of Cancun International Airport in Cancun's exciting Hotel Zone, just 20 minutes from the city center and very close to all the attractions offered by this unique paradise.

This casual, low-rise beachfront getaway embraces tranquility and peace of mind. Situated on a breadth of white sand beach, the hotel features two restaurants, a snack bar, two swimming pools, two bars, kids' club, fitness center, and tobacco shop.

Though conveniently located near fine dining and shopping, Flamingo Cancun Resort has plenty to offer on its own. Dine at La Fuente for fantastic buffet-style meals and a special view of the Caribbean Sea. For a beachfront setting with wood deck seating, head to Albatross and enjoy ˆ la carte menus and fantastic international cuisine. An optional inclusive plan is also available.

Flamingo Cancun Resort offers 249 air-conditioned rooms, fully equipped for comfort and security.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 13 miles

Property Information

Year Built: 1985
Last Renovation: 2008
Accessible rooms: 1
Floors: 6
Total rooms: 260

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Bellman Charges - $3.00 (Per Person / Per Stay), Maid Charges - $2.00 (Per Night) and Waiter Charges - $1.00 (Per Person / Per Night) will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Current Renovations: Description: The hotel management are working on the renovation in the decoration (furniture, the color of the walls and fabrics) of all the rooms.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3.5 star tripadvisor rating Based on 3520 reviews
  • 4.0 star tripadvisor rating
    Flamingo my hotel for life

    I have been staying at the Flamingo hotel Cancun for 5 years i hope to be able to go back again this year if my cancer go away,it is a small hotel well located,very quiet,very clean,the food excellent,the beach is beautiful,chairs an palapa for every body,the desk manager Youri look after ous as if we where family,an the personnel as become friends after all these years.this is my hotel for the rest of our life.Christiane an Richard

    Aug 08, 2019
  • 1.0 star tripadvisor rating
    I wish i could have a zero for this review!! the worst ive been at!!

    Disappointed with the overall experience! Room was muggy and the humidity smell was awful. No Bathroom door lock, just the two holes in the glass where it was supposed to be. Air conditioning was constantly spilling drops of water in the floor entrance and extremely noisy. From the first person that greeted us in the front desk while checking in to the last ones I could only mention a couple of them that were nice and professional, the rest were super unpolite and rude! We reserved three months in advanced and things were not in place at all like the way they advertised IT'S ALL A LIE!!!!!! pools were full of local tourism from sunrise to sunset, noisy and kids running everywhere. Food was terrible and the lines in one of the only two restaurants were never over. Nothing positive to say about the place, we complained but they kept on ignoring us and every person will take us to another but never had anything solved. Spend your money in a real hotel this is a disaster AVOID IT!!

    Aug 05, 2019
  • 1.0 star tripadvisor rating
    Hotel service 👎

    We were very disappointed with the food and the service! The employees weren’t not polite nor courteous with the guests! They were very rude! the only waiter that was nice with us was Osvaldo he was the only one! I will not recommend this hotel at all. Will never return there again!

    Aug 04, 2019
  • 2.0 star tripadvisor rating
    Turn Down

    My friends and I just visited recently, initially it seemed like an okay place, but soon it was a bore. The room is dark and always muggy, the restroom was hot and the lighting again is terrible. The outlets were weak and few far and in between. The bed was okay, they were very stingy with towels , no amenities like a regular hotel so bring everything, including towels. The food wasnt great, it is not 24 hour all inclusive, so bring snacks. They have 2 restaurants, one you have to make a reservation, and the other closes around 10 I think. The place is a ghost town after 6, the pool bar is closed. Don't expect to be served or offered drinks at the pool, no dj, just spa music all day. You will spend more money, might as well have went to a regular hotel. I would not stay here again.

    Jul 17, 2019
  • 4.0 star tripadvisor rating
    Nice place

    We had room only here but overall had a good experience. We were offered a sea view room upgrade for $25 usd per night which was awesome. There was a little seaweed on the beach at first and a bit more 3 or 4 days later but still a great view and we liked walking along it. Room was comfortable and nice. Location was ok. I booked here because it looked one of the closest decent priced hotels I could find in hotel zone to the nightlife area. About a 15-20 min walk but as others have pointed out there are buses that run up the road every 5 mins that go all along the hotel zone up to the centre and into downtown if you want. It’s very easy and there is a stop outside flamingo. Just look for the buses with Hotels on. As others have said it is only $1 usd to ride but when you get pesos it is cheaper to pay with these, 12 pesos. We had a great stay here.

    Jul 11, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519