Hotel Overview

Fiesta Americana Condesa Cancun offers Apple Vacationers Exclusive Perks! Enjoy perks like FREE extras, upgrades, and discounts you’ll only receive by booking with Apple Vacations. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.

Families, young couples, groups, and honeymooners will appreciate the casual elegance of the Fiesta Americana Condesa Cancun All-Inclusive with its friendly service and stunning location overlooking the Caribbean Sea. A 40-meter tall thatched palapa roof, one of the largest in the Americas, crowns the hotel entrance. This palapa immediately sets the tone for a traditional and tropical Mexican experience while allowing the lobby to receive a warm and relaxing breeze. Its three hotel towers each provide an open environment, with atriums filled with palm trees, flowering plants, and reflection ponds. You can choose to relax by the pool, enjoy delicious food and cocktails, or participate in a number of fun-filled activities in and around the hotel. 

Enjoy outdoor fun with family and friends during the day by participating in sand castle competitions, beach games, volleyball, water polo, and basketball. Consider taking a cooking course or cocktail-mixing class, perhaps yoga lessons, or learn a bit of the Mayan language. At night, experience tequila tasting, dance to live music or learn Mayan astrology. Children will create unforgettable moments in the Club Fiesta Kids (for children 4 to 12 years of age) or the Fiesta Teens Club, which offers video games, pool tables, ping pong, and hockey, as well as music, film, and non-alcoholic drinks and snacks.

The hotel features seven restaurants, a deli-cafe, and a snack bar. Guests can unwind with a drink in one of the hotel's bars on the beach, by the pool, or at the lobby bar and lounge. Bar areas offer free WiFi.

Experience natural spa treatments with unique Mexican products and savor the aroma that fills all areas of the spa. With 700 square meters of space, Spa Miiluma includes a gym with the latest equipment and 11 outdoor treatment rooms. Its facilities are equipped with sauna, steam room, Jacuzzi, pressure showers, hydrotherapy, and a spa boutique.


Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 1989
Last Renovation: 2018
Accessible rooms: 1
Floors: 8
Total rooms: 507


Hotel Details


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Hotel Advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
Advisory Effective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory The state of Quintana Roo will be charging a sanitation tax of $4.20 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 16242 reviews
  • 5.0 star tripadvisor rating
    A Vacation to Remember!

    One of my all time favorite vacations!! Carla Rodriguez from Club Vacacional was absolutely phenomenal with her quick responses and support with all the different questions we had. From organizing our transportation to and from the airport, helping us book a tour to isla mujeres and even reserving our very own cabana she was quick to help with a smile on her face and bright personality! Carla has a way of making you feel like you’ve been longtime friends welcomed home. As for the hotel itself, the cleanliness, fun water games, music, variety of delicious food options and direct access to the ocean make it a great place for both adults and families! From fun water aerobics, water volleyball, water lotería, human sized connect four, Zumba on the beach, seashell hunting, live music, watching the sunrise, and much more! We’ll definitely be returning!! Gracias Carla & Fiesta Americana!!! ♥️

    Jul 17, 2024
  • 5.0 star tripadvisor rating

    I love Fiesta Americana Condesa, my wife and kids love playing at the beach and the pool the staff was always friendly and helpful , Paola at the front desk is amazing, everyone at the buffet was also very friendly and attentive.

    Jul 17, 2024
  • 5.0 star tripadvisor rating
    The Fiesta America Experience

    The entertainment staff is very friendly and they make sure that everyone is having a good time. My family and I even got to know the staff very well including Esveydi, Esteban, Melissa, and Armando. The food is also amazing, many great options including a buffet that has all three meals with a different dinner theme each night, Additionally there are other restaurants that serve sushi, thai cusine, ceviche of all sorts, burgers, and pizza. The shows and music at night is also a must see. I would definitely consider coming back again with my family.

    Jul 16, 2024
  • 3.0 star tripadvisor rating
    AC nightmare

    The AC was not working! Multiple AC units were not working! I wish they let people know. Quit a few people left. I have reserved two room and the condensation on the wall and ceiling was like a scene from a horror movie. We were switched to another two room. One room worked and the one still didn't work. Still nightmarish. Frontdesk must be tried of complain and they were not sympathetic at all. Finally we got still switched to a barely functional AC unit room. The barely functional room was very hot (28 degree C) and the other room was a downgrade.

    Jul 16, 2024
  • 5.0 star tripadvisor rating
    Great place to stay

    Best trip highly recommend it! Ely who was at the front was great we loved her exceptional service very humble and sweet person! Marco was also great we love this place everyone is so great! Our stay was smooth and relaxing best part was our couples massage they are the best!

    Jul 13, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.