Hotel Overview

Fiesta Americana Condesa Cancun offers Apple Vacationers Exclusive Perks! Enjoy perks like FREE extras, upgrades, and discounts you’ll only receive by booking with Apple Vacations. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.

Families, young couples, groups, and honeymooners will appreciate the casual elegance of the Fiesta Americana Condesa Cancun All-Inclusive with its friendly service and stunning location overlooking the Caribbean Sea. A 40-meter tall thatched palapa roof, one of the largest in the Americas, crowns the hotel entrance. This palapa immediately sets the tone for a traditional and tropical Mexican experience while allowing the lobby to receive a warm and relaxing breeze. Its three hotel towers each provide an open environment, with atriums filled with palm trees, flowering plants, and reflection ponds. You can choose to relax by the pool, enjoy delicious food and cocktails, or participate in a number of fun-filled activities in and around the hotel. 


Enjoy outdoor fun with family and friends during the day by participating in sand castle competitions, beach games, volleyball, water polo, and basketball. Consider taking a cooking course or cocktail-mixing class, perhaps yoga lessons, or learn a bit of the Mayan language. At night, experience tequila tasting, dance to live music or learn Mayan astrology. Children will create unforgettable moments in the Club Fiesta Kids (for children 4 to 12 years of age) or the Fiesta Teens Club, which offers video games, pool tables, ping pong, and hockey, as well as music, film, and non-alcoholic drinks and snacks.

The hotel features seven restaurants, a deli-cafe, and a snack bar. Guests can unwind with a drink in one of the hotel's bars on the beach, by the pool, or at the lobby bar and lounge. Bar areas offer free WiFi.

Experience natural spa treatments with unique Mexican products and savor the aroma that fills all areas of the spa. With 700 square meters of space, Spa Miiluma includes a gym with the latest equipment and 11 outdoor treatment rooms. Its facilities are equipped with sauna, steam room, Jacuzzi, pressure showers, hydrotherapy, and a spa boutique.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 1989
Last Renovation: 2018
Accessible rooms: 1
Floors: 8
Total rooms: 507

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
Advisory Effective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory The state of Quintana Roo will be charging a sanitation tax of $4.20 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 16434 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Nayeli Maggie Eladio Romina

    The service at the Buffet was excellent! The hostesses Nayeli and Maggie were so sweet and funny! The manager Eladio was very helpful and friendly . They all had such a great sense of humor. Oscar and David made the iced lattes perfect! My mornings started off great with them! Romina was our waitress at night and she was so friendly and attentive! The food was really good! The cevecheria had the most amazing cocktails and ceviche. We ate there every day for lunch! The beach was beautiful no seaweed insight. Housekeeping left notes and gifts and kept us stocked with towels. The bed was so incredibly comfortable! We will return here! The staff is amazing! Thank you!

    Oct 05, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Mother/ Daughter All Inclusive Blessed Trip

    Our one-week stay at the Fiesta Americana Condesa Cancun was not long enough, but my daughter and I will definitely be back with the rest of the family! We left incredibly pleased with the exceptional customer service we received at every restaurant—both indoor and outdoor—as well as the pool area, the spa, and the impeccable cleanliness of our room thanks to housekeeping. The addition of an extra lamp in our room made us feel heard, valued, and appreciated. From the moment we arrived, the staff at the front lobby welcomed us with kindness. Our first dinner at Kalmia set the tone for our stay, with our attentive server, Valentine, ensuring we had everything we needed. Throughout our dining experiences at Kalmia, Mexicano, San Telmo, Thai Kunn, and Cevicheria, we encountered incredible staff members who greeted us with smiles and provided outstanding service. A huge thank you to Leonardo, Nayelli, Esmeralda, Dennis, Orlando, Angel, Felipe, Cristian, Antonio, Jesus, Isaac, Daniel, Romina, Sara, Claudio, Jaime, Eduardo, Adriana, Minerva, Itzel, and Elena for taking the time to chat with us, offering recommendations on local attractions, and especially to Leonardo for creating a delicious and memorable dessert just for us on our last night at Mexicano! I’d also like to thank Kely for ensuring we always had fresh towels and for keeping our room spotless every day. Rosalia's quick response to our request for extra lighting was greatly appreciated and brightened our stay. A shout-out to Guillermo, Osvaldo, Fernando, Oscar, Daniel, and Isidro for the warm towels, tasty beverage recommendations (Amaretto Sours and Lemonade with Mint were favorites!), and all the delicious Aguachiles, shrimp cocktails, and Saltines we could desire! Thank you to Monserrat for welcoming us to the spa and guiding us through the sauna, steam room, cold plunge, and hot tub. My daughter loved learning about the health benefits of chlorophyll water! We also greatly appreciated Daphne and Veronica for our relaxing 80-minute deep tissue and hot stone massages. The gift of seashells was a lovely touch to commemorate our mother-daughter spa day. From breakfast to bedtime, the incredible staff demonstrated kindness, friendliness, and positive energy. The fact that they remembered our names speaks volumes about their commitment to ensuring each guest has an amazing experience at the Fiesta Americana Condesa Cancun. At the Fiesta Americana Condesa Cancun, the culinary offerings are truly exceptional, enhancing the overall experience of your stay. From the moment you arrive, you’re greeted with a diverse array of dining options that cater to every palate. Thank you, Chef Daniel and Chef Miguel for your sharing your culinary talents! Restaurants: 1. Kalmia: This was our first dining experience, and it set a high standard. The attentive service, especially from our server Valentine, made us feel welcomed. The menu is a delightful mix of flavors that leaves you wanting more. 2. Mexicano: We loved this restaurant for its authentic Mexican cuisine. The staff here were fantastic, and we were especially grateful to Leonardo for crafting a memorable dessert just for us on our last night. 3. San Telmo: This venue offers a wonderful array of grilled meats and traditional Argentine dishes, perfect for those who enjoy a hearty meal. 4. Thai Kunn: For fans of Asian cuisine, this restaurant offers delicious Thai dishes that were both flavorful and beautifully presented. 5. Cevicheria: A must-visit for seafood lovers! The fresh ceviches and shrimp cocktails were highlights of our dining experience. Drinks: The beverage options were equally impressive. From the moment we arrived at the pool area, the staff, including Guillermo, Osvaldo, and Fernando, provided us with a variety of refreshing drinks. We enjoyed delightful recommendations like Amaretto Sours and Lemonade with Mint, which were perfect for cooling down. The attentive service across all dining venues ensured we always had what we needed, whether it was warm towels by the pool or tasty beverages to accompany our meals. In summary, the food and drink experience at Fiesta Americana Condesa Cancun is a standout feature that truly enhances your stay. The combination of diverse cuisines, attentive service, and memorable flavors makes dining here a highlight of any visit. Overall, our stay at the Fiesta Americana Condesa Cancun was truly unforgettable. The combination of exceptional service, beautiful surroundings, and thoughtful details made for a remarkable experience that my daughter and I will cherish forever. We can’t wait to return and create even more wonderful memories. Thank you to everyone who made our trip so special!

    Oct 03, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Unforgettable moments

    Every single day was filled with smiling and welcoming staff. They genuinely enjoy being here and making everyone’s experience better. You take care of them. They will spoil you without question. Beautiful resort and super clean. elaido and Henry took care of us every time they saw us. Unforgettable experience thanks to the staff for making it so much better.

    Oct 03, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Crepe

    Paola was great in the crepe section. Friendly. Fast service. Welcoming. Always serving me and the rest of the customers with a bright smile on her face. She also made sure that if any one had trouble ordering she would gladly make great reccomondations

    Oct 01, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Pure joy and entertainment!!

    The best entertainment staff with Eddy and Andrew; they make our vacation definitely fun, we will back to this resort!! Night shows are great too! Javier Jackson is amazing, can’t wait to be back at Fiesta Americana Condesa next year!!!!!!

    Oct 01, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.