Resort Details
- Various Lounges/Bars
Cevichería
Jamaica bar
Lobby bar
Swim-Up bar - Various Restaurants
Kambu Restaurant
Kalmia Cocina
Rosato Ristorante
El Mexicano
Trattoria
Sushi Corner
The Grill
Deli Cafe
Pizzeria
Cenaduria
La Cevicheria
San Telmo Steak House
Panadería
Thai Kunn
Healthy Corner
Some restaurants may operate on select schedules. Reservations may be required. Expect dress code requirements. Consult the hotel upon arrival for hours of operation, reservation policies, and dress codes.
- 24-hour front desk
- 24-hour room service†
- ATM/Cash machine†
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- 24-hour room service†
- ATM/Cash machine†
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Conference facilities†
- COVID test onsite
- Elevators
- Exercise gym
- Free parking
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Meeting rooms†
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Safe deposit box
- Sauna†
- Shopping mall, Offsite†
- Spa†
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Business Services†
- Wireless Connectivity
- Please contact the hotel for additional information.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteKid's Club - For children ages 4-12 years old, available from 9:30 AM - 6:00 PM.
Teen's Club - Video games, 3D TV screens, modern music MTV, Wi-Fi connectivity, movies, computers. - Direct access to a beach
- Fitness center on-site
- Hot tub2 outdoor hot tubs.
- Motorized Water Sports †
- Non-Motorized Water Sports
- PoolThere are 2 pools and 1 children’s pool. This property also has swim-up bars.
- Sauna †
- Spa †
- Steam bath †
- Golf †Golf course located within a mile of property.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
16884 reviews
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Apr 23, 2025Cancun - Solo Traveler
Solo traveler, this resort is more for family and not for Solo traveler. I felt ignored as a solo traveler, specially at Rosato Restaurant didn’t want to provide me with a table because I was alone, they gave unacceptable behavior, bad management and horrible service. But great service and friendly for the THAI KUNN restaurant, excellent! Overall, great rooms, good location by the beach and good food. Must improved activities, friendly approach and entertainment for solo traveler. Suggestion; must provide a pool with bar for adults only.
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Apr 22, 2025Crepes!
This is our 4th time visiting Fiesta Americana Condesa with our son and friends and every night after dinner we’d visit Paola at the crepe and ice cream shop. She always greets us with a friendly smile and makes the best crepes! The caramel is my favorite!
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Apr 21, 2025
The best experience ever
Clean environment and friendly staff. The best staff was in the buffet. Chef Miguel, David,Sergio, Antonio, Orlando, Enrique, Alejandro, Pedro, Cesar, Mauricio, Guadalupe, Reyes, Anselmo, and German. That lovely group of people treated us like FAMILY
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Apr 21, 2025
Best desserts ever!
The stay here was spectacular, and the fact that it’s an all inclusive is a big plus. The churros and crepes were the best I’ve ever had too!!! I would highly recommend stopping by the dessert station near the Moon Tower. I stopped by at least three times a day on my trip and it never disappoints. THANK YOU SO MUCH PAOLA!!!!!! 🥰 She was my favorite employee, remembering me and all of my family. She made the best fresh crepes demonstrating her seasoned dessert making skills. Love your desserts Paola they’re addicting!
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Apr 21, 2025
Great place for vacation
Very nice place. Great service. Friendly staff. The food options are always sufficient. I would definitely come back again. The pool was nice and the beach is clean. The staff is always available to serve and help. The room view war magnificent
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
- AdvisoryEffective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $4.20 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Pet Policy : Pets Not Allowed
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