Resort Details

OnSite Dining
  • Various Lounges/Bars

    Cevichería
    Jamaica bar 
    Lobby bar
    Swim-Up bar

  • Various Restaurants

    Kambu Restaurant

    Kalmia Cocina

    Rosato Ristorante

    El Mexicano

    Trattoria

    Sushi Corner

    The Grill

    Deli Cafe

    Pizzeria

    Cenaduria

    La Cevicheria

    San Telmo Steak House

    Panadería

    Thai Kunn

    Healthy Corner

    Some restaurants may operate on select schedules. Reservations may be required. Expect dress code requirements. Consult the hotel upon arrival for hours of operation, reservation policies, and dress codes.

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • ATM/Cash machine†
  • Babysitting,Offsite†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • 24-hour front desk
  • 24-hour room service†
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Conference facilities†
  • COVID test onsite
  • Elevators
  • Exercise gym
  • Free parking
  • Game room
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Meeting rooms†
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service†
  • Safe deposit box
  • Sauna†
  • Shopping mall, Offsite†
  • Spa†
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Wireless Connectivity
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Kid's Club - For children ages 4-12 years old, available from 9:30 AM - 6:00 PM.

    Teen's Club - Video games, 3D TV screens, modern music MTV, Wi-Fi connectivity, movies, computers.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    2 outdoor hot tubs.
  • Motorized Water Sports †
  • Non-Motorized Water Sports
  • Pool
    There are 2 pools and 1 children’s pool. This property also has swim-up bars.
  • Sauna †
  • Spa †
  • Steam bath †
Off-Site Recreation
  • Golf †
    Golf course located within a mile of property.

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 16889 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Overall 10/10

    Great services throughout and even better and helpful staff like Eladio and the crew. Definitely would come back again and recommend any couples and/or families as there are mucho activities and fun for all ages and backgrounds. Great calamari at the Ceviche spot

    Apr 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fun for a wedding

    The staff was very friendly and attentive, always had a smile and willing to talk and ask about our day. Here are some names: Henry Gomez Eladio Geovani Jafa Marco Guadalupe Everyone was always ready to help us with anything and gave recommendations daily.

    Apr 27, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Fourth time visit with family

    Clean accommodations, AC worked well. Nayeli and Eladio at buffet, Angel at Thai, Osvaldo for beach drink server were all friendly and attentive to our needs. Massage on beach with Bridgette and Veronica was wonderful. Lunch opened at noon at all locations so you have an hour between breakfast and lunch to wait. Bars open at noon. Ocean was beautiful, good beach area.

    Apr 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Stay! Highly Recommend!

    We spent just over a week here and enjoyed every moment! The hotel is super clean and the room service is great especially when you have early morning day trips! Staff were also super helpful and friendly at every opportunity! There are plenty of restaurants with a variety of food which is suitable for everyone, great lunch places and bars too. The hotel is right next to the beach which is beautiful. Definitely recommend!

    Apr 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The best resort and staff in Cancun, Mexico.

    The resort and the staff was amazing! We had the best trip ever! We had our wedding here with family and friends and everything was very special. Top notch service and the experience was awesome from the food, the amenities, and the people. Everyone was very friendly and welcoming the moment we got there. Huge thank you to Geovani, Jafat, Nayeli, and Henry Gomez for providing us the best service. Special thank you to Eladio for greeting us every morning for breakfast and taking care of us. He made sure we had a great experience throughout the whole trip. Special thank you to Alma as well for coordinating our wedding and making sure we had the best day ever. She coordinated everything according to our plan and liking. She was awesome! We will definitely be back many times! Unforgettable trip!

    Apr 27, 2025
Hotel Advisories
  • AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
  • AdvisoryEffective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $4.20 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • Pet Policy : Pets Not Allowed

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.