Hotel Overview

Fiesta Americana Condesa Cancun offers Apple Vacationers Exclusive Perks! Enjoy perks like FREE extras, upgrades, and discounts you’ll only receive by booking with Apple Vacations. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.

Families, young couples, groups, and honeymooners will appreciate the casual elegance of the Fiesta Americana Condesa Cancun All-Inclusive with its friendly service and stunning location overlooking the Caribbean Sea. A 40-meter tall thatched palapa roof, one of the largest in the Americas, crowns the hotel entrance. This palapa immediately sets the tone for a traditional and tropical Mexican experience while allowing the lobby to receive a warm and relaxing breeze. Its three hotel towers each provide an open environment, with atriums filled with palm trees, flowering plants, and reflection ponds. You can choose to relax by the pool, enjoy delicious food and cocktails, or participate in a number of fun-filled activities in and around the hotel. 

Enjoy outdoor fun with family and friends during the day by participating in sand castle competitions, beach games, volleyball, water polo, and basketball. Consider taking a cooking course or cocktail-mixing class, perhaps yoga lessons, or learn a bit of the Mayan language. At night, experience tequila tasting, dance to live music or learn Mayan astrology. Children will create unforgettable moments in the Club Fiesta Kids (for children 4 to 12 years of age) or the Fiesta Teens Club, which offers video games, pool tables, ping pong, and hockey, as well as music, film, and non-alcoholic drinks and snacks.

The hotel features seven restaurants, a deli-cafe, and a snack bar. Guests can unwind with a drink in one of the hotel's bars on the beach, by the pool, or at the lobby bar and lounge. Bar areas offer free WiFi.

Experience natural spa treatments with unique Mexican products and savor the aroma that fills all areas of the spa. With 700 square meters of space, Spa Miiluma includes a gym with the latest equipment and 11 outdoor treatment rooms. Its facilities are equipped with sauna, steam room, Jacuzzi, pressure showers, hydrotherapy, and a spa boutique.


Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 1989
Last Renovation: 2018
Accessible rooms: 1
Floors: 8
Total rooms: 507


Hotel Details


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Hotel Advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
Advisory Effective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory The state of Quintana Roo will be charging a sanitation tax of $4.20 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 16242 reviews
  • 5.0 star tripadvisor rating
    They have the best employees in the world!

    I was initially disappointed that the advertised "Smart TV" as per their website was actually not available in my room, but after talking to concierge Elena and manager Daniel, they switched my room's TV to a Smart TV and it made my stay so much more enjoyable (most of the TVs in the hotel are not actually Smart TVs, but they do have a few that are connected to Netflix and YouTube, you just have to ask for it.) The staff also seemed very invested in me having a great stay, they were very attentive. The food in the restaurants was great. The donuts in the Sweet Corner are the single best dessert in the entire resort. I experienced Hurricane Beryl coming in, and though it was disappointing that all the restaurants had to close for the final 2 days of my stay, I really appreciated the hotel trying to keep us safe and all the measures they took to make us feel safe. My room did flood a bit during the rains - the windows and patio doors definitely could use some new weatherproofing, but the reason I was so impressed with this hotel was the personnel. I've stayed at other Cancun Resorts with comparable value, amenities and food, but I'd never witnessed pretty much every single employee greeting me with such warmth, always having a smile on their face, going above and beyond, having an incredible attitude - I don't know how they keep them motivated, but whoever or whatever is doing that is doing an excellent job. The employees here are gold. Special shout outs to Elena and Rafael at Concierge who provided excellent service, manager Daniel (Danny), waiter Luis at the Mexican Restaurant (all the waiters were great), Virginia (Vicky) in housekeeping, and the IT team that changed my TV. Very grateful for the incredible service!

    Jul 19, 2024
  • 5.0 star tripadvisor rating
    Fiesta Americana condesa Cancún

    We had such an amazing vacation. Food , entertainment, amenities, pool and beach were all top notch. Want to give a special shout out to Paola in the crepes and ice cream bar. She made our stay extra special and even managed to get my kids to order in Spanish which we encouraged them to do as well. Recommend this resort family fun.

    Jul 19, 2024
  • 5.0 star tripadvisor rating
    Amazing experience!

    I had the best time! We stayed for three nights and it was better than expected. The rooms are beautiful, and the food is excellent. The staff were all very friendly, especially Esteban from the entertainment team. I would definitely go back to Fiesta Americana Condesa!

    Jul 19, 2024
  • 5.0 star tripadvisor rating
    5/5 Vacation

    Had a great experience full of fun, special thanks to my friend Eladio who was a great host. I would definitely come back if I get the opportunity to. There was a ton of things to do with family and friends like swimming, karaoke, parasailing, and more.

    Jul 19, 2024
  • 3.0 star tripadvisor rating
    Great place but NO air conditioning !!

    I would come back but I would make sure first that the air conditioning was working in the resort! In July it is so hot and not being able to cool down was horrible, even the pools were warm.

    Jul 18, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.