Resort Details
- Various Lounges/BarsKahakai Bar
Luana's Lounge - Various Restaurants
Brown's Beach House Restaurant
Binchotan: Bar + Grill
Brown's Deli
Hale Kai Restaurant
The Orchid Court
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Airport shuttle service†
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Business services†
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Airport shuttle service†
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Non-smoking rooms available
- Parking†
- Pets allowed†
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Sauna
- Shopping mall†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports†
- Wireless internet connection in public areas†
- Business Services†
- Internet Access†
- Full service Wedding department on property. Weddings small or large can be arranged. Banquet services available. Reception facilities, entertainment can be arranged.
† Fees may apply
- Bike rental †
- Children's program, onsite †OPTIONAL KEIKI ALOHA CHILDREN'S PROGRAM - fee applies, payable directly to hotel.
This program is available for children ages 5-12 years of age. Supervised activities include lei making, petroglyph hikes, tennis, beach activities, storytelling. - Direct access to a beach
- Fitness center on-site †Features the lastest in fitness equipment with views of the expansive lawn and pool beyond. Other fitness activities include daily seaside yoga, pool aerobics, and more. Some activities may incur additional cost, payable to hotel directly. Please consult with hotel upon arrival for specifics.
- Golf location (onsite/nearby) †36 Holes
- Hot tub2 Outdoor Hot Tubs
- Non-Motorized Water Sports †boogie boards, view boards, canoes, kayaks, floatation devices
- PoolThere is 1 pool on site. 10,000 square foot heated free-form pool on the oceanfront with 20,000 square foot sundeck.
- Sauna
- Spa †Spa Without Walls is a full service facility with private outdoor venues that allow the natural beauty and healing properties of Hawaiit to contribute to your wellness treatment. Indoors, there are treatment rooms, a steam room and separate dry sauna.
- Steam bath
- Tennis court †There are 10 tennis courts onsite. There are 7 lit tennis courts onsite.
- Golf †Golf Course located within 5 Miles of Property.
- On-site EntertainmentGATHERING OF THE KINGS POLYNESIAN FEAST (Luau)
Introducing the Big Island’s newest Polynesian Feast
The Fairmont Orchid and Island Breeze Productions announce a partnership that combine the Big Island’s finest cuisine with its most spectacular Polynesian production.
Every Saturday, guests are invited to gather for an evening that begins under the stars dining on culinary treasures from Hawai’i, Tahiti, New Zealand and Samoa on the beautiful grounds of The Fairmont Orchid at Plantation Estates.
Using a fusion of both traditional Polynesian and modern dance choreography, the dancers of Island Breeze retell the story of the settlement of the Pacific. Displayed in its fullness is the mana (power) of the ali’i (chiefs) and how each would be forever linked to the one star that guided them.
Reservations may be made directly with the Hotel Concierge at 808-885-5778.
Hula dancing and Hawaiian trio perform nightly at Brown's Beach House
- Marine Sanctuary of Kealakekua Bay
- Mauna Kea Observatory
- Parker Ranch
- Volcano
- Other Local AttractionsScuba, snorkeling, hiking, shopping, helicopter tours, kayak tours, ATV, whale watching, fishing
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6123 reviews
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Mar 15, 2025BUYER BEWARE of CONCIERGE SERVICES PRICING
Fairmont Orchid Hotel’s Concierge Office is run by Blue Hawaiian Activities. The good part was the concierge staff was very pleasant and knowledgeable. However, BUYER BEWARE of Blue Hawaiian Concierge pricing and lack of transparency in their fees. For a 5 minute phone call, the concierge staff member booked my family for a volcano and manta ray tour and charged about a 25% fee or $300 when the fee should have been about 4% or approx. $35. When I initiated a formal complaint regarding this price gouging, they apologized and rectified the situation by refunding us our money and offering us a free activity. Though the free activity was appreciated, it doesn't negate their lack of transparency and the price gouging had they not been called out about it. Hopefully, this review helps others to ask for upfront pricing and fees before booking activities using the Blue Hawaiian Concierge office at the Fairmont Orchid Hotel on the Big Island.
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Mar 13, 2025Beautiful grounds, lovely hotel , but rooms in need of an update.
Overall this was a disappointing stay. We stayed 2 years ago and while they have done a superficial refresh since then it really needs to be completely redone. My first impression was walking into the hallway where doors are beaten up, there are chunks out of trim, wallpaper is ripped and coming apart and there is a constant musty smell. I entered my room and the door stuck, corners and baseboards were not clean, hair in shower and in many corners in room/bathroom, shower had mold, toilet seat kept slipping, fridge made noises all night long, sheets so thin you can see mattress through them. Also, I asked housekeeping to change my sheets one morning when they came in and imagine my surprise when I found my socks in the bottom of the sheets that same night (I had kicked off the night before). So, obviously not changed. They need some retraining and customer service on the housekeeping side. My room was "garden view" and my view was just of a golf course..no garden. In all fairness, had I come into a clean room with a slightly better view I would have felt differently about my stay. Now the good...The grounds are beautiful and I really enjoyed my time when I was outside my room. Service at the pool was good, you don't have to rush down for chairs, and the pool is large with an adults only end. I want to love this hotel b/c the location is good, I like the feel of it meaning it's low key but still nice, doesn't feel overly crowded etc. If I ever do return I will upgrade my room at the very least.
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Mar 08, 2025Comfortable Luxury
This hotel is the most comfortable with just the right mix of luxury and informal. The staff is wonderful - Casius kept our room sparkling which makes such a difference and nothing was too much trouble. The whole hotel is kept beautifully. Swimming in the little bay was delicious and the view from our balcony was incredible.
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Mar 06, 2025
Lovey Six Night Stay on the Gold Level
We enjoyed a lovely six nights at the fairmont orchid. We stayed on the gold level ( so worth it, a great value!) and we were spoiled with such wonderful customer service. Everyone is so kind. This hotel turned out to be a wonderful jumping off place for near and far exploring. Nearby there are AMPLE tide pools, beaches with turtles, whale views, crabs, birds, just so much nature to enjoy. Or get in your car and be to Volcanos national park in two hours. Plus black sand beaches, Hilo, mountains, waterfalls, lookouts, horses, cattle, there is just so much to appreciate. Be aware the food and beverages here are RESORT PRICING. But that is one of the reasons that the gold level is such a good value. We rarely needed more food than what they serve in the lounge. We also planned when we were going to splurge. . We always found a new pretty spot to watch the sun go down in the evening and always gorgeous relaxing live music. I am not sure how they decide what rooms are “ocean view” but I was surprised that ours qualified. The ocean view category was an upgrade we chose and paid for. But our room was the farthest back from the ocean as the other rooms ( literally at the end of the building AWAY from the shore) and although you could see the ocean from the balcony, it was a stretch to call it ocean view. I would say MAYBE partial ocean but mostly golf course. That being said the course was lovely too, just not the ocean. I will include a panoramic of our room view for reference.
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Feb 27, 2025
Fairmont Orchid located in paradise
We stayed at this resort because of a meeting. I cannot stress strongly enough how well we were treated by every single staff person we interacted with. They have it down to a science! The resort is lovely, clean, beautifully constructed, the food is wonderful, and the people who work there take pride in their job. I would highly recommend this hotel. It is worth what you pay for.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $48 (plus tax)per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryA minimum valet parking fee of $45 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryA minimum Self-parking fee of $38 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryPrices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Holiday cancel penalty applies when any portion of reservation falls under holiday period, including all stay-throughs.
Minimum night stay requirements may apply to your reservation.
A major credit card imprint is required upon check-in with the front desk before signing privileges on incidentals will be extended. At the time of check-in, the front desk will also pre-authorize the credit card for incidentals based on the length of stay.
Convention attendees cannot book this property for their convention stay, they must book through the proper convention source. Convention attendees that violate this policy will be responsible for paying any higher rates and may not be eligible for any promotional offerings.
Room taxes are included in vacation price.
Room requests are not guaranteed and are based upon availability at check-in.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel-imposed resort fee inclusions:
- Wellness classes. Weekly wellness activity calendar available at fairmontorchid.com
- Shuttle bus service within the Mauna Lani Resort.
- Golf Valet. Handling and storage of personal golf clubs during your stay.
- Branded reusable water bottle for each registered guest per stay, to be filled at purified water stations located throughout the resort.
- Coffee and tea service in the lobby between 5:00 a.m. and 6:30 a.m. (New)
- Hawaiian Cultural Classes & Resort Activities. Weekly activity schedule available at fairmontorchid.com.
- RunGo guided tours. (NEW)
- Lei greeting upon arrival.
- Snorkel equipment rental for one hour (available to each guest, per day—resort use only). Guests who purchase Fun & Sun passes may sign out snorkel equipment multiple times per day.
- Pool amenities (sunscreen, water, and fruit service).
- Washer and dryer usage, including product. (NEW)
- 45-minute photo session with Pacific Dream Photography. Reservations required. Photos available for purchase.
The Resort Experience Fee will not include overnight valet or self-parking. Nightly parking charges will be:
Self-Parking: $38.00 plus tax
Valet-Parking: $45.00 plus tax
- Pet Policy : Pets Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.