Hotel Overview

2019 Resort Added Values!
Extra Value: Free night and daily full American breakfast buffet for two (specific category restrictions apply).
Family: Kids 18 and under Stay Free.

Discover a luxurious Hawaii resort inspired by Culture, Well-Being and Genuine Aloha. From Mauna Kea's winter snow-capped mountaintop to the flowing lava of Kilauea Volcano to tropical rainforests and a teeming undersea world, the Big Island of Hawaii has much to offer the spirited traveler.

Vacation at Fairmont Orchid, Hawaii, a 32-acre luxury oceanfront Hawaii hotel and resort along the beautiful Kohala Coast and enjoy a sugar-white sandy lagoon and aquamarine waters, a year-round children's program, golf, tennis, six restaurants, and outstanding service.

Featuring a wide range of exceptional dining options, including a casual deli, wonderful breakfast restaurant with a daily buffet, oceanfront dining with the freshest island specialties, and an amazing sushi restaurant, this Kohala Coast resort puts the island's best dining right at your doorstep. Enjoy the Kohala Coast sunset, delicious offerings, and romantic fine dining in Hawaii at the AAA Four Diamond award-winning Brown's Beach House, or dip your toes in the sand for a more casual family dining experience at Hale Kai Restaurant. Try the sushi at Norie's Japanese Steakhouse and Sushi Bar, and the sumptuous three-day rotating breakfast buffet at Orchid Court to start your day off right. End the day with a tropical libation, beautiful Kohala Coast sunsets and live music at Luana Lounge.

Fairmont Orchid, Hawaii's award-winning, Spa Without Walls lets you enjoy the splendor of Hawaii's tropical climate with eight private outdoor waterfall hale (huts), six rejuvenating ocean-side hale and four indoor treatment rooms. With the soothing sounds of water, the pleasant ocean breezes, and the floral scent that fills the air on the Big Island, experience unparalleled luxury as our spa treatments integrate Hawaii's natural therapeutic environment and ancient healing arts into every experience at our Hawaii hotel day spa. This luxurious spa extends to a full salon and 24-hour fitness center with a 10,000-square-foot oceanfront swimming pool and world-class tennis courts.

At the beach, be sure to meet the native Hawaiian Green Sea Turtles that bask on the shoreline every afternoon. The Hui Holokai Beach Club Ambassadors not only cater to the beach comforts of guests by setting up chairs and cabanas with towels and ice water, checking out beach equipment and suggesting sunscreen, but the real fun begins when they share their knowledge of Hawaii Island's rich cultural heritage as well as their own Hawaiian legacies mixed alongside.

This luxury resort also offers a 36-hole golf course, memorable weddings, great shopping, and many more activities to keep you busy during your stay in the beautiful Kohala Coast.

Location

Waikoloa
Kona, HI, USA - Keahole (KOA) : 30 miles

Property Information

Year Built: 1990
Last Renovation: 2012
Accessible rooms: 6
All rooms non-smoking: 540
Floors: 6
Total rooms: 540

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory A minimum mandatory hotel-imposed fee of $35.00 plus tax, per room, per day, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Holiday cancel penalty applies when any portion of reservation falls under holiday period, including all stay-throughs.

Minimum night stay requirements may apply to your reservation.

A major credit card imprint is required upon check-in with the front desk before signing privileges on incidentals will be extended.  At the time of check-in, the front desk will also pre-authorize the credit card for incidentals based on the length of stay.

Convention attendees cannot book this property for their convention stay, they must book through the proper convention source.  Convention attendees that violate this policy will be responsible for paying any higher rates and may not be eligible for any promotional offerings.

Room taxes are included in vacation price.

Room requests are not guaranteed and are based upon availability at check-in.

Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Hotel Mandatory hotel imposed resort fee inclusions:

* Unlimited basic internet access in your guest rooms and resort public areas, wireless and wired. (Fairmont President’s Club  Members receive upgrade to premium speed internet access)
* Self-parking for one vehicle per room (Fairmont Gold guests receive valet parking for one vehicle per room)
* Any local, domestic long distance and 1-800 access calls from your guest room
* 24 hour access to the fitness center
* On-demand shuttle transportation within the Mauna Lani Resort
* 10% discount on published pricing for the Gathering of the Kings luau when booked through the hotel’s Concierge (may not be  combined with any other discounts or special offers)
* One-hour snorkel equipment rental (based on two sets per room, per day)
* Various Cultural Activities including Outrigger Canoe Rides, Daily Arts & Crafts, Cultural Hikes, Tide Pool and Snorkel Introductions (based on availability)

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in

Pet Policy Pets Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 5011 reviews
  • 5.0 star tripadvisor rating
    Beautiful hotel

    I stayed there for 6 nights with my wife and daughters. My wife and I were celebrating our 20th Wedding Anniversary. We booked 2 connecting rooms with a partial ocean view. All I can say is amazing. Our rooms were spacious and very comfortable. The staff was super friendly and very accomodating. One of the nicest hotels I've ever stayed at. The entire property was breathtaking and I would definitely stay here again if I come back to the Big Island. I would highly recommend this property.

    Aug 13, 2019
  • 3.0 star tripadvisor rating
    Needs improvement

    The hotel grounds are nice. Very nice. The staff are friendly. The rooms need improvement. First off, my wife couldn’t open the door. The door jam had expanded so much that I had to put my 250lb shoulder into it to get in the room. Once in the room we noticed that the “partial ocean view” means literally zero ocean view what so ever. I’m 6’5” tall and on my tippie toes I couldn’t see any ocean at all. Extra 150 a night,..No biggie. Moving on. Shower pressure was minimal. Bed was not comfortable. No fan in the bathroom. Old television with no smart TV functions like Netflix. The Hapuna and Mauna Lani both have this feature. There are a lot of other things I could list, but I’m out of time here. And the end of the day, you’re paying for the property. We had fun but next year it’ll be a different hotel.

    Aug 12, 2019
  • 4.0 star tripadvisor rating
    Great medium sized hotel

    This was a first class hotel in almost every regard. The accommodations were very nice, including a separate shower in addition to the tub/shower combo in the bathroom. This was great for speeding up the process of getting the kids cleaned up for dinner. The pool was very nice, but the umbrellas are fixed in place so you can’t shift them around to create shade. The service poolside was also a bit slow. The poolside restaurant was good, however, and the service there was speedy. There’s a very nice saltwater lagoon and beach chairs available. You can snorkel there, though we didn’t see much of anything interesting. The best snorkeling was 20 minutes south at Kahalu’u beach. Awesome variety of fish and easy walk in access. Lifeguards were also present at Kahalu’u. My only serious complaint at the hotel was that there are NO CURTAINS in the room. They have plantation shutters, but our room looked like the surface of the sun at about 5:45 am. I talked to the front desk and they offered to install blackout curtains. Calling what they put over those plantation shutters “blackout curtains” is an insult to reputable blackout curtains everywhere. It’s stunning to me that they think this shutter arrangement is a good idea, but they do. Our last day there we visited Hapuna Beach state park - this is a must see especially if you like white sand beaches with gentle waves. When we told the valet where we were headed, they loaded our car with boogie boards and beach towels and said to just bring them back whenever. If you are traveling to the Kona area, I highly recommend the Fairmont Orchid.

    Aug 12, 2019
  • 5.0 star tripadvisor rating
    Beautiful property & Awesome staff

    This was my first trip to Hawaii and it did not disappoint. I was attending the wedding of childhood bestie and was thrilled to be a part of the happy occasion. We were treated to the excellent luau and a wonderful day trip to the Volcanos National Park by the bride and groom. When not partying with the wedding guests, I lived in the ocean. The beach was perfect. I had an exceptional view from my room. It was hard to leave the balcony. I guess you can say I was smitten with the Fairmount and Hawaii...kind of like the bride and groom with eachother!!

    Aug 11, 2019
  • 5.0 star tripadvisor rating
    Wow.....just wow

    We spent 5 days here at the end of July, 2019. We loved everything about this property. The staff throughout the entire hotel were super nice and made you feel like ohana (family). We were upgraded to an ocean view suite and loved the space. Breakfast was very good with lots of choices (healthy or otherwise). The sticky buns were totally worth the splurge. The food at the pool bar was also very good (lunch or light bite). The tropical drinks were not great (too watery) but all the bar & restaurant staff were friendly & attentive. It didn’t hurt that the turtle beach was just steps away and they cooperated by just sunbathing on the rocks a few of the afternoons we were there. One of our party had recently fallen and broken her hip. Everyone was super helpful shuttling her around the property and making sure she got to enjoy the resort also. Additionally, having the shuttle to take guests around the neighborhood (primarily Shops at Mauna Lani) was a great perk. We got married when we were there and the catering management & staff were top notch. The food at the reception was very good and the party ran efficiently and smoothly despite some glitches outside of the hotel’s control (groom fainted from heat stroke but was ultimately fine). The catering staff was very attentive to any questions that arose and nothing was a problem. We also took our guests to the onsite luau (in lieu of a rehearsal dinner) and everyone had a great time. I was pleasantly surprised at how good the food was at the luau. The singers and dancers were great. You could see the performers were very proud of their heritage and sharing it with the guests. A little hokey perhaps but lots of fun. All in all, I would highly recommend this property if you’re looking for a destination wedding venue or just a fantastic place to go on vacation as a couple or family.

    Aug 10, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519