Hotel Overview

2019 Exceptional Values
Extra Value: Free night and daily full American breakfast buffet for two (specific category restrictions apply).
Family: Kids 18 and under Stay Free.

Discover a luxurious Hawaii resort inspired by Culture, Well-Being and Genuine Aloha. From Mauna Kea's winter snow-capped mountaintop to the flowing lava of Kilauea Volcano to tropical rainforests and a teeming undersea world, the Big Island of Hawaii has much to offer the spirited traveler.

Vacation at Fairmont Orchid, Hawaii, a 32-acre luxury oceanfront Hawaii hotel and resort along the beautiful Kohala Coast and enjoy a sugar-white sandy lagoon and aquamarine waters, a year-round children's program, golf, tennis, six restaurants, and outstanding service.

Featuring a wide range of exceptional dining options, including a casual deli, wonderful breakfast restaurant with a daily buffet, oceanfront dining with the freshest island specialties, and an amazing sushi restaurant, this Kohala Coast resort puts the island's best dining right at your doorstep. Enjoy the Kohala Coast sunset, delicious offerings, and romantic fine dining in Hawaii at the AAA Four Diamond award-winning Brown's Beach House, or dip your toes in the sand for a more casual family dining experience at Hale Kai Restaurant. Try the sushi at Norie's Japanese Steakhouse and Sushi Bar, and the sumptuous three-day rotating breakfast buffet at Orchid Court to start your day off right. End the day with a tropical libation, beautiful Kohala Coast sunsets and live music at Luana Lounge.

Fairmont Orchid, Hawaii's award-winning, Spa Without Walls lets you enjoy the splendor of Hawaii's tropical climate with eight private outdoor waterfall hale (huts), six rejuvenating ocean-side hale and four indoor treatment rooms. With the soothing sounds of water, the pleasant ocean breezes, and the floral scent that fills the air on the Big Island, experience unparalleled luxury as our spa treatments integrate Hawaii's natural therapeutic environment and ancient healing arts into every experience at our Hawaii hotel day spa. This luxurious spa extends to a full salon and 24-hour fitness center with a 10,000-square-foot oceanfront swimming pool and world-class tennis courts.

At the beach, be sure to meet the native Hawaiian Green Sea Turtles that bask on the shoreline every afternoon. The Hui Holokai Beach Club Ambassadors not only cater to the beach comforts of guests by setting up chairs and cabanas with towels and ice water, checking out beach equipment and suggesting sunscreen, but the real fun begins when they share their knowledge of Hawaii Island's rich cultural heritage as well as their own Hawaiian legacies mixed alongside.

This luxury resort also offers a 36-hole golf course, memorable weddings, great shopping, and many more activities to keep you busy during your stay in the beautiful Kohala Coast.

Location

Waikoloa
Kona, HI, USA - Keahole (KOA) : 30 miles

Property Information

Year Built: 1990
Last Renovation: 2012
Accessible rooms: 6
All rooms non-smoking: 540
Floors: 6
Total rooms: 540

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory A minimum mandatory hotel-imposed fee of $35.00 plus tax, per room, per day, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Holiday cancel penalty applies when any portion of reservation falls under holiday period, including all stay-throughs.

Minimum night stay requirements may apply to your reservation.

A major credit card imprint is required upon check-in with the front desk before signing privileges on incidentals will be extended.  At the time of check-in, the front desk will also pre-authorize the credit card for incidentals based on the length of stay.

Convention attendees cannot book this property for their convention stay, they must book through the proper convention source.  Convention attendees that violate this policy will be responsible for paying any higher rates and may not be eligible for any promotional offerings.

Room taxes are included in vacation price.

Room requests are not guaranteed and are based upon availability at check-in.

Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Hotel Mandatory hotel imposed resort fee inclusions:

* Unlimited basic internet access in your guest rooms and resort public areas, wireless and wired. (Fairmont President’s Club  Members receive upgrade to premium speed internet access)
* Self-parking for one vehicle per room (Fairmont Gold guests receive valet parking for one vehicle per room)
* Any local, domestic long distance and 1-800 access calls from your guest room
* 24 hour access to the fitness center
* On-demand shuttle transportation within the Mauna Lani Resort
* 10% discount on published pricing for the Gathering of the Kings luau when booked through the hotel’s Concierge (may not be  combined with any other discounts or special offers)
* One-hour snorkel equipment rental (based on two sets per room, per day)
* Various Cultural Activities including Outrigger Canoe Rides, Daily Arts & Crafts, Cultural Hikes, Tide Pool and Snorkel Introductions (based on availability)

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in

Pet Policy Pets Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 4930 reviews
  • 5.0 star tripadvisor rating
    Things to Know about the Fairmont Orchid and the Area

    Stayed at the Fairmont Orchid for a long date weekend with my husband and absolutely loved this hotel for the following reasons: 1) The hotel is clean, upscale and has beauitful grounds. It is truly a resort type of hotel, where you could easily spend days here and never leave the grounds, The beauch is beautiful, the pool is wonderful and the gardens and landscape are top notch. The hotel itself is large with plenty of areas to walk around or to just sit and enjoy the sunsets. 2) Rooms are spacious, clean and quiet -- that's a triple threat and a winner in my book. Housekeeping comes 2x a day and they supply you with small bottles of water each night, which is a small gesture but really goes a long way with me. You can easily ask them for additionals as well. Other need-to-knows: 1)) Food at the hotel is expensive. Expect to spend at least $50/pp for dinner, and this doesn't include wine or anything like that. In fact, that is for your entree alone, without any sides. 2) The hotel is remote. It's located in Puako or they also seem to call the area Waikoloa. It is about a 20 min drive from the airport, and it's also about 20 mins away from Kailua. There are three shopping centers located all within about 10 minutes away, within the resort areas. They do have some restaurants in them and they are less expensive. I didn't mind this at all, and I really loved the quiet peacefulness of this hotel because of it's location.

    Jun 01, 2019
  • 2.0 star tripadvisor rating
    Very underwhelmed by the room and service

    Wow, you book an "deluxe ocean view" room to find out that it's at best a partial view from the balcony. The view from the room is only of their other building across the way. I called the front desk to find if they had accidentally put us in the wrong room and was told that we were indeed in the deluxe ocean view and that you can look out from your balcony to see the ocean. They said that the third party vendor (United Airlines Vacations) may have led us astray. I'm currently on hold for over 30 minutes waiting for United Vacations to answer their phone.

    Jun 01, 2019
  • 5.0 star tripadvisor rating
    Great place if money is no object

    If you can afford it, this was one of the finest hotel stays in my travel career. we have visited several hotels on Kona, and this is probably the finest we have used. Very friendly and professional staff. Book the Gold Floor

    May 31, 2019
  • 5.0 star tripadvisor rating
    Hawaiin Getaway

    Service was outstanding; when it comes to the Fairmont their customer service is near impeccable. The team was extraordinarily polite and supremely accommodating. The hotel boasts gorgeous views and offers a sanctuary for the many sea-turtles on the island. They make snorkeling a blast! The rooms were clean, spacious, and routinely serviced. Valet was, also, quite polite and rates were more than generous. Overall, it is an excellent hotel. One of the best on the island.

    May 31, 2019
  • 5.0 star tripadvisor rating
    Perfect trip-friendly staff.

    So glad we chose the Fairmont. Beautiful resort with nice heated pool (great for night swims) and beach with decent snorkeling. Everywhere we went the staff was so friendly. Especially the staff at the breakfast buffet which was so tasty. They changed the food selections each day so we never got tired of it. They had really yummy malasadas!! One of our best trips ever and we have been to Hawaii over twenty times.

    May 30, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats/PC 18-227, A320-186 seats; Icelandair: PC 18-232, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/Miami Air operated by TUI Air Belgium N.V.: PC 18-250, B737-800-180 seats; Swift Air: PC 18-229, B737-400-150 seats; Viva Aerobus PC 18-228, A320-180 seats/PC 18-254, A320-180 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 D22819