Hotel Overview

2019 Resort Added Values!
Extra Value: Free night and daily full American breakfast buffet for two (specific category restrictions apply).
Family: Kids 18 and under Stay Free.

Discover a luxurious Hawaii resort inspired by Culture, Well-Being and Genuine Aloha. From Mauna Kea's winter snow-capped mountaintop to the flowing lava of Kilauea Volcano to tropical rainforests and a teeming undersea world, the Big Island of Hawaii has much to offer the spirited traveler.

Vacation at Fairmont Orchid, Hawaii, a 32-acre luxury oceanfront Hawaii hotel and resort along the beautiful Kohala Coast and enjoy a sugar-white sandy lagoon and aquamarine waters, a year-round children's program, golf, tennis, six restaurants, and outstanding service.

Featuring a wide range of exceptional dining options, including a casual deli, wonderful breakfast restaurant with a daily buffet, oceanfront dining with the freshest island specialties, and an amazing sushi restaurant, this Kohala Coast resort puts the island's best dining right at your doorstep. Enjoy the Kohala Coast sunset, delicious offerings, and romantic fine dining in Hawaii at the AAA Four Diamond award-winning Brown's Beach House, or dip your toes in the sand for a more casual family dining experience at Hale Kai Restaurant. Try the sushi at Norie's Japanese Steakhouse and Sushi Bar, and the sumptuous three-day rotating breakfast buffet at Orchid Court to start your day off right. End the day with a tropical libation, beautiful Kohala Coast sunsets and live music at Luana Lounge.

Fairmont Orchid, Hawaii's award-winning, Spa Without Walls lets you enjoy the splendor of Hawaii's tropical climate with eight private outdoor waterfall hale (huts), six rejuvenating ocean-side hale and four indoor treatment rooms. With the soothing sounds of water, the pleasant ocean breezes, and the floral scent that fills the air on the Big Island, experience unparalleled luxury as our spa treatments integrate Hawaii's natural therapeutic environment and ancient healing arts into every experience at our Hawaii hotel day spa. This luxurious spa extends to a full salon and 24-hour fitness center with a 10,000-square-foot oceanfront swimming pool and world-class tennis courts.

At the beach, be sure to meet the native Hawaiian Green Sea Turtles that bask on the shoreline every afternoon. The Hui Holokai Beach Club Ambassadors not only cater to the beach comforts of guests by setting up chairs and cabanas with towels and ice water, checking out beach equipment and suggesting sunscreen, but the real fun begins when they share their knowledge of Hawaii Island's rich cultural heritage as well as their own Hawaiian legacies mixed alongside.

This luxury resort also offers a 36-hole golf course, memorable weddings, great shopping, and many more activities to keep you busy during your stay in the beautiful Kohala Coast.

Location

Waikoloa
Kona, HI, USA - Keahole (KOA) : 30 miles

Property Information

Year Built: 1990
Last Renovation: 2012
Accessible rooms: 6
All rooms non-smoking: 540
Floors: 6
Total rooms: 540

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Hotel Details

Dining

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Amenities

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Activities

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Hotel Advisories

Advisory A minimum mandatory hotel-imposed fee of $35.00 plus tax, per room, per day, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Holiday cancel penalty applies when any portion of reservation falls under holiday period, including all stay-throughs.

Minimum night stay requirements may apply to your reservation.

A major credit card imprint is required upon check-in with the front desk before signing privileges on incidentals will be extended.  At the time of check-in, the front desk will also pre-authorize the credit card for incidentals based on the length of stay.

Convention attendees cannot book this property for their convention stay, they must book through the proper convention source.  Convention attendees that violate this policy will be responsible for paying any higher rates and may not be eligible for any promotional offerings.

Room taxes are included in vacation price.

Room requests are not guaranteed and are based upon availability at check-in.

Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Hotel Mandatory hotel imposed resort fee inclusions:

* Unlimited basic internet access in your guest rooms and resort public areas, wireless and wired. (Fairmont President’s Club  Members receive upgrade to premium speed internet access)
* Self-parking for one vehicle per room (Fairmont Gold guests receive valet parking for one vehicle per room)
* Any local, domestic long distance and 1-800 access calls from your guest room
* 24 hour access to the fitness center
* On-demand shuttle transportation within the Mauna Lani Resort
* 10% discount on published pricing for the Gathering of the Kings luau when booked through the hotel’s Concierge (may not be  combined with any other discounts or special offers)
* One-hour snorkel equipment rental (based on two sets per room, per day)
* Various Cultural Activities including Outrigger Canoe Rides, Daily Arts & Crafts, Cultural Hikes, Tide Pool and Snorkel Introductions (based on availability)

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in

Pet Policy Pets Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 5099 reviews
  • 5.0 star tripadvisor rating
    The First Review I've Ever Written

    I'm not a big reviewer. I feel that there are enough people out there talking about their experiences online. However, after my recent stay at Fairmont Orchid, I felt compelled to write about it. I was incredibly impressed with this hotel/resort. Background, I traveled with my wife and two kids (age 3 and 6). The grounds are beautiful, clean and very well maintained. The staff blew my mind. From the bartenders to the waiters to the room cleaners and everyone in between... all were extremely friendly and outgoing. They all made us feel so welcome. The beach cove is perfect for adults and children. The pool is huge and never felt crowded. This place is family friendly but doesn't feel like their are kids running the show. It was truly relaxing and quiet. There are so many food choices and an awesome little coffee shop for waking up early and taking a beach walk. The rooms were wonderful and modern and I had a partial view, which was actually a pretty epic view of both volcano and ocean. No complaints. So many good things to say. I've never had a better family vacation. My kids loved the place. One final note, it's a big resort that didn't feel big. I think that's a testament to the people who work here combined with the very cool layout. Oh yeah, the beach bar, too! I will definitely be coming back.

    Dec 02, 2019
  • 4.0 star tripadvisor rating
    Good Experience

    The Fairmont Orchid was a gorgeous resort with exceptional service. We were immediately greeted by resort staff and given necklaces and showed to the desk. Our room was ready right away, and they offered to take our bags and escort us to the room. They have valet for a fee and optional parking free of charge. The staff was very hospitable and helpful with allergies. If necessary, they would remake pastries already made and make them fresh to avoid cross-contamination. The waiters that were walking around were dressed formally, and they were great at getting drinks and getting your food within a reasonable amount of time. The resort offered gear for watersports and pool toys; some had a fee. But this is an excellent resort overall.

    Dec 02, 2019
  • 3.0 star tripadvisor rating
    Okay property, tons of people, warm gross swimming pools, ocean view means golf course view, but a nice staff though

    The Fairmont is the more affordable option in the area but not for us. The staff was friendly at the Fairmont, but the facility is dirty, and the carpet is gross. The workout room is currently being renovated (which is a good thing), but we love to work out, and it is in a windowless, smelly old ballroom. The swimming pools are gross, and the ocean view room is a view of the golf course with the ocean in the far background. We accidentally left a dress in the closet as we aborted the mission and moved to a different property. I called the Fairmont maybe one hour after we left, and they said the dress was not in the closet. The dress was 100% left in the closet! Unfortunately, the dress was borrowed for a wedding, and we had to buy another dress in a frantic state. I have left things in hotel closets before, and this is not the first time that the closet items have gone missing. My mistake, but it is a bummer. Most prosperities, however, do not steal your clothes. Oh, I woke up to people having sex next door as the walls are thin!!! The Fairmont is not as bad as I am making it sound, but it is not for me.

    Dec 01, 2019
  • 3.0 star tripadvisor rating
    Gorgeous but......

    My husband and I stayed here for our honeymoon. The grounds were gorgeous, housekeeping was excellent( thank you to Khole!) the lagoon and pool area were great. However, we were less than impressed with the food options- it’s not close to much- and the food options were limited, over priced- and-except for the sushi restaurant- we were not overly impressed with the quality. We expected more particularly for the price point. We didn’t find the front desk to be overly friendly or helpful either, especially around activities. It would have been nice to know when booking or checking in about thanksgiving activities, unfortunately, by the time we heard about them they were already all booked. As I mentioned, it was our honeymoon, which a very nice lady took note of when I was booking, when we checked in, the front desk didn’t know. What we got was a congratulatory letter with two free mai tais and “happy anniversary” crossed out and “happy honeymoon” written in. Uhhh ok. I don’t mean to be petty, but that’s the kind of detail that makes it hard for the hotel to rise to the level of aloha rather than strictly transactional.

    Dec 01, 2019
  • 5.0 star tripadvisor rating
    Perfect vacation

    This resort is beautiful. We stayed in a garden room on the ground floor. The room was great with turn down service at night. The restaurants on the grounds are excellent. It was so lovely we decided to extend our vacation for an extra week. The beach at the resort has excellent snorkeling & a reserve for turtles. There is a grocery store less than a mile from the resort for snacks & amenities for our room. The pool & hot tub are wonderful. 5 stars😁

    Dec 01, 2019

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319