Hotel Overview

Experience the timeless enchantment of the island of Puerto Rico at the luxurious El San Juan Hotel, Curio Collection by Hilton. Relax in a tropical setting amid lush landscaped grounds, cool ocean breezes, and old-world ambiance. Located on 15 landscaped acres, El San Juan is nestled along a beautiful stretch of white-sand beach with 449 air-conditioned rooms.

El San Juan Hotel, Curio Collection by Hilton is bordered by two miles of white-sand shores. Considered by many to be the most beautiful beach in Puerto Rico, Isla Verde Beach is ideal for seaside strolls, ocean dips, or simply hours of drowsy-eyed sunbathing. Stake out your spot with complimentary beach towels and chairs, or rent a spacious cabana. If relaxation poolside is more your taste, enjoy the expansive pool complex, complete with waterfall and whirlpool spa. Discover the most enchanting ways to enjoy the water.

If you want total rejuvenation, treat yourself to a spa day. The elegant Edouard de Paris Day Spa is a peaceful oasis that calms the mind and refreshes the body. Soothe away stress and achieve inner and outer peace within this full-service San Juan spa. Feel invigorated by massages, facials, and body treatments.

Travel the globe through the international cuisine available at the resort. Seven award-winning restaurants present a delicious array of culinary delights - from juicy tenderloin steaks to the Orient at Yamato, a stylish Japanese restaurant. Or for a taste of the Old West, try Brother Jimmy's BBQ. After a delicious meal, relax with cocktails and live music in one of 15 bars, lounges, or nightclubs.

Location

Puerto Rico - Beach
San Juan, PR, USA - Luis Munoz Marin International (SJU) : 15 miles

Property Information

Year Built: 1958
Last Renovation: 2007
Accessible rooms: 8
Floors: 10
Total rooms: 385

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Hotel Details

Dining

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Amenities

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Activities

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Hotel Advisories

Advisory A minimum mandatory hotel-imposed fee of $35.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 1020 reviews
  • 5.0 star tripadvisor rating
    Highly recommended this hotel

    Really good hotel and I’ve stayed at plenty! Stunning public areas and great choice of bars and restaurants both inside and outdoor and the pools and beach area are immaculate. All staff were very helpful and friendly. The beach attendants brought comfy cushions for the loungers and offered bar service to the beach and even supplied insect repellent for the beach. The automatic sunscreen machine was out of order but what a great idea and it’s complimentary sunscreen. Amazing gym with matrix kit. Only 7 mins from the airport- ok you can hear some of the planes but it’s not offensive. The hotel has recently changed over from Hilton to Accor (Fairmont) and clearly struggled with the knowledge transfer and our arrival experience was not great as our receptionist really struggled to check us in as our booking.com reservation was not recognised however she was rescued by Megan ( employed to aid the brand transition ) and we were checked in as walk-ins. Clearly more training required in reception. I really loved this hotel and would definitely return.

    Jan 17, 2020
  • 4.0 star tripadvisor rating
    Fabulous Hotel!!!

    This hotel has it all, spectacular lobby, you must see this in person, incredible mahogany wood ceilings and marble floors and walls. Chandelier over the bar as you enter the hotel is unbelievable. Rooms are like new and very spacious, landscaping and ambiance is second to none. Four pools and right on the beach. This place has one of the best fitness buildings I have ever seen. I would give five stars but the staff at the front desk is not very friendly. They all need a course in customer service. The staff from the restaurants, housekeeping, pool area and parking lot was awesome. Book it, you will be back!!!

    Jan 15, 2020
  • 4.0 star tripadvisor rating
    Sun, Fun and an Earthquake

    Our stay was great even considering that we were there for the major earthquake, aftershock and power failure. Even though almost all of the island lost power, the generators at the hotel came on immediately and there was no perceptible loss of lights or air conditioning. The earthquakes were in the southern part of the island and the hotel is in the north. Feeling everything shake was “freaky” but there wasn’t any noticeable damage to anything. Many of the surrounding shops and restaurants were closed after that because of the power failure. However many have generators of their own and were open. The hotel has lovely grounds with an enormous Banyan tree. There are multiple pools with nooks and crannies so you can choose to be near the bar or in a quiet location. The beach is right off the pool area. We enjoyed sitting and eating at the restaurant that flanks the pool. It would have been nice if breakfast was served until later since we don’t get going early. Even offering an all day egg dish and a yogurt and fruit option would be appreciated. The kiosk in the lobby that offers danish, muffins and yogurt wasn’t adequately stocked or replenished. The staff were universally friendly and accommodating. I want to single out Mr. Medina at the valet station. He was very helpful suggesting restaurants during the power failure. I was very interested in learning about how the natives coped after Hurricane Maria. Mr. Medina was very happy to answer my questions and engage with me. The rooms were renovated and modern and bright. The hotel lobby is very dark and I guess “retro”. It was built in 1958 and that’s how the lobby looks. We spent the first night in the main tower on the third floor. Directly below this is the lobby with a ballroom, Cabaret and Club. The very loud music went on until 5 AM. My daughter’s family couldn’t sleep and the two year old was up all night. They moved us the next night to the villas which had patios and was at a distance from the main building. That was perfect. This was a family trip with ages, 2, 27-31, 65 and 80. Everyone was happy at the El San Juan. Accommodations, pool, beach, surrounding area, nightlife, staff provided something for everyone.

    Jan 14, 2020
  • 5.0 star tripadvisor rating
    Beautiful and majestic

    A centrally located hotel on Isla Verde beach that has sustained the 1958 charm and classic style. Just newly renovated, the hotel rooms are brand new, several pools, restaurants, and beach lounge service which was great. Hot tub jets were not working...bummer. You can walk to various restaurants in the area: Platos, Edith’s Cafe, Alambique, and several sushi restaurants. My only complaint was the front desk service. I requested a working safe in the room and patio chairs more than once. The one person who helped me with these requests was Lizbeth, who was our housekeeper, and knew who to call. Rooms were clean with free bottled water, mini fridge, iron, hair dryer, and plenty of towels. I found the patio/balcony made no sense. It was enclosed with a very tall white fence which didn’t allow for any view - it faced a side alley. Checkin took a long time due to the first day as a Fairmont hotel. It seemed they were understaffed at the front desk because there was normally one, maybe two hotel staff there. I’d recommend better customer service given this first class hotel. Entertainment on Saturday night was the best with a live salsa band. Excellent music and atmosphere! The nightclub seemed nice but the Friday night 80s and 90s theme was not played by the DJ. Worth the stay and recommended.

    Jan 09, 2020
  • 5.0 star tripadvisor rating
    Aquarelle on the beach

    Danayra was terrific. We love her. Great service with a personality to match. We can’t wait to come back and see Danayra. Food was delicious. I got the jerked chicken. What a start to my trip. Cheesecake really good

    Jan 08, 2020

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319