Hotel Overview

Apple Vacations Exceptional Values - valid throughout 2020!

Exclusive VIP Inclusions: High floor room assignment in the Infinity Building (starting from Oceanfront Rooms), preferred restaurant seating, and gourmet tasting experiences (tequila and wine tastings). 


The AAA 4-Diamond El Dorado Seaside Suites a Gourmet Inclusive Resort, by Karisma is a stunning, adults-only (18+) paradise located on beautiful Kantenah Bay. Two distinct sections offer a unique experience in Mexican hospitality. The Palms features intimate accommodations, lush vegetation, and a tranquil setting within coconut plantations. For a more exciting stay, the Infinity section is right in the middle of the action, with swim-up suites connecting to the main pool and balcony pools on every single floor. 

The Gourmet Inclusive® Experience features 24-hour room service, all gourmet meals and specialty bites, alcoholic and non-alcoholic beverages, and more! A la carte dining choices include Asian, Mexican, Italian, Latin Fusion, International, and a Gourmet Pub. The large selection of bars provide numerous options to drink, chat, and be merry! La Cantina Tequila Bar features a wide selection of premium-branded tequilas, a selection of 16 homemade-flavored tequilas, hand-shaken or frozen margaritas, and creative tequila cocktails. Bottoms up! 

Your days will be full of fun activities! Play soccer, black jack, horseshoes, volleyball, or tennis. Yoga classes are also available! There are also scuba diving clinics in the pool, live music, and nightly entertainment.

Location

Riviera Maya
Cancun International Airport (CUN) : 29 miles

Property Information

Year Built: 2015
Last Renovation: 2016
Suites: 574

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Important Note: The beach in front of the hotel is a natural coral reef and is great for snorkeling. There is a modest section of beach that is suited for swimming and other water activities.
Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

 

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating 3244 reviews
  • 4.0 star tripadvisor rating
    Best Butlers Ever!!

    We had a great visit. Our room was awesome, swim up in building seven, walk right to the swim up bar. Lorenzo and Ubaldo did a great job of keeping the drinks coming. I cannot praise our butlers, Arturo Ortiz and Eugenia Compero enough, they went above and beyond to make sure we had everything we needed during our stay. They are truly the best!!

    Oct 12, 2019
  • 5.0 star tripadvisor rating
    Perfect .... Still @ EDSS

    We are having a wonderful vacation @ EDSS. As a matter of fact, we are still here until October 16th. We are Ruby Exotic Members. While having my morning coffee, fresh pastries, and green juice, I am giving a really big shout out to Carlos who checked us in and assigned the perfect room; Eugenia and Arturo our butlers who work seamlessly to ensure all of our needs/wants/would like to have are met; Lorenzo our lunch waiter who puts a smile on our face all the time; and Beatriz (Betty) our room maid ... She is friendly, timely and our room is kept tidy. Overall ... The best vacation ever .. So far 😍😍

    Oct 12, 2019
  • 5.0 star tripadvisor rating
    Wonderful!

    We had so much fun on our vacation. Loved hanging out with the activity staff, Claudia, David, Gabby, Adrian, Juan and Sandra!! Would definitely recommend! Loved all the entertainment, the fire show and the different games!

    Oct 11, 2019
  • 5.0 star tripadvisor rating
    Amazing vacation!!!!

    We had an amazing time!! Loved hanging out with the activity staff, Claudia, David, Gabby, Adrian, Juan and Sandra!! Loved all of the amazing restaurants. Can’t wait to book our next trip! Would definitely recommend!

    Oct 11, 2019
  • 5.0 star tripadvisor rating
    Best Time in Mexico

    It was our first time in the Cancun area, and it’s definitely one for the books. The staff was excellent. The activities staff was exceptional. Big shout out to Claudia, Sandra, David, sexy Gabo, Juan, Adrian and gabby, they made the entire trip fun and memorable.

    Oct 11, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519