The AAA 4-Diamond El Dorado Seaside Suites a Gourmet Inclusive Resort, by Karisma is a stunning, adults-only (18+) paradise located on beautiful Kantenah Bay. Two distinct sections offer a unique experience in Mexican hospitality. The Palms features intimate accommodations, lush vegetation, and a tranquil setting within coconut plantations. For a more exciting stay, the Infinity section is right in the middle of the action, with swim-up suites connecting to the main pool and balcony pools on every single floor.
The Gourmet Inclusive® Experience features 24-hour room service, all gourmet meals and specialty bites, alcoholic and non-alcoholic beverages, and more! A la carte dining choices include Asian, Mexican, Italian, Latin Fusion, International, and a Gourmet Pub. The large selection of bars provide numerous options to drink, chat, and be merry! La Cantina Tequila Bar features a wide selection of premium-branded tequilas, a selection of 16 homemade-flavored tequilas, hand-shaken or frozen margaritas, and creative tequila cocktails. Bottoms up!
Your days will be full of fun activities! Play soccer, black jack, horseshoes, volleyball, or tennis. Yoga classes are also available! There are also scuba diving clinics in the pool, live music, and nightly entertainment.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 2924 reviews
What an amazing resort, everyone is so friendly and food is amazing. Nightlife is good, usually a show every night, alway a live band and plenty of dancing. Pool is amazing, activities all day and also plenty of quiet sections as well, our favorite was the foam party. Room was beautiful, I recommend the swim up room near the pool bar, that is were all the action is. A special shout out to Adrian, Claudia, Juan, Fercho, Aldo & Moses. They really helped make our vacation perfect. The staff really goes the extra mile to make you happy
Great hotel. Staff were very welcoming attending to all our needs. Manuel palma the beach butler ensured that out bali bed was made up and waiting for us every day. Would highly recommend this resort for couples very romantic with great restaurants
Love the place, the staff and everything about our trip here. The place is very clean and well cared for. The staff are amazing and by far provides the best customer service I have ever experience. The spa is beautiful and very relaxing. Had the best experience there as well with body scrub, and massage. The varieties of the restaurants and food and the quality of food made our experience very enjoyable and very delicious every night. The Bali beds by the beach are very beautiful and very relaxing. Best of all, the customer service we experienced here are amazing. It’s your far the best vacation I have ever been to. I will definitely recommend it. Thank you El Dorado staff for making our stay so wonderful.
A really good vacation
We can not imagine anotber resort coming close to the level of quality, personal attention, and relaxation found here. All of the restaurants was great. Our favorites were culinarium & Klay talay the hostess in charge to make the reservation is very friendly and polite. The spa was phenomenal. We bought a couples massage, and I like the Experience so much. Finally, we'd like to thaks all the staff for making a good moments.
Great service after
One night stay prior to a week at another Karisma property next door. The service at both properties is superb as always. It’s worth putting up with very skilled sales approaches to enjoy the ambiance and service year after year.