Hotel Overview

Oh, that beach! With its wide white sands, sparkling turquoise, and refreshing sea breezes, there is a reason Maroma Beach has been named one of the 10 best beaches in the world by Travel Channel. And, El Dorado Maroma a Gourmet Inclusive Resort, by Karisma sits in the middle of it all! 

There is only one word to describe the services and amenities at El Dorado Maroma: exceptional. From the moment you arrive to the moment you depart, you will find that your visit is nothing less than superb. There are butlers on the beach. Top-quality chefs create an array of mouth-watering cuisine. Bartenders whip-up amazing concoctions. There are even a vast array of concierge services. Whatever you desire, it is all waiting here for you, complete with a friendly and welcoming smile. 

What is a Gourmet-Inclusive® experience without interactive cooking lessons? How about tequila tastings? El Dorado Maroma has you covered. And, of course, top-quality restaurants serve up sensational dishes that your taste buds will crave. Choose from Mexican-Caribbean, Asian, Peruvian, Italian, and International. Or simply try them all! You are on vacation! 

Active vacationers will be in heaven at El Dorado Maroma. Try out your skills on the water, with kayaking or paddle boarding. Or, stay on land and partake in beach volleyball, dance lessons, yoga classes, and massage lessons. Of course, there is always the option to be a beach bum and lay out and gaze at the beautiful Caribbean Sea. No judgment here!

Location

Riviera Maya - Beach
Cancun, Mexico (CUN) : 29 miles

Property Information

Year Built: 2004
Floors: 3
Total rooms and suites: 157

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory 'Important Information For Our Guests' Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Children 18 and under are not allowed.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 


Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.


Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.


General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating 5993 reviews
  • 5.0 star tripadvisor rating
    Hervey was the BEST!!!

    I took a yoga class while staying here and LOVED so instructor, Hervey! He was so personable, funny and made our trip so enjoyable! Bingo, zumba, salsa were all fantastic. Alex, Omar, DJ Juan KILLED IT and Adrian at the bar was the BEST!!! Thanks for such an enjoyable vacation and I can’t wait to book our trip back 😊

    Nov 13, 2019
  • 5.0 star tripadvisor rating
    Fantastic Girls week

    Came for my friends’ 68th birthday and another’s retirement celebration, 4 ladies, and it was just what we all needed Pampering, personal attention, great amenities, friendly people, fun and relaxation!!! Staff is wonderful, super helpful, thoughtful and fun!! Manuel on the beach is absolutely awesome, Is fast to meet every need on the beach, went beyond anything to help us make a surprise birthday on the beach bed for my friend a memory forever, he is the best!!! Enrique and Eli get thanks for blowing up all those balloons!!! Betsabe is terrific, bringing us our drinks on the beach. Arturo at Lima Lemon and Bar 24 for breakfast and lunches. Bruno at check in was terrific, helped to get us set up with our meals and excursions, great job!! We had an absolutely awesome time and will definitely return.

    Nov 13, 2019
  • 5.0 star tripadvisor rating
    Kristina’s 40 bday!

    Excelente especially Omar, Hervey, Alex, DJJuan, Eli, Enrique, Manuel, and Carlos!! Try volleyball on the beach! And try the swim up bar sooooo awesome!! We are very happy with all accommodations and everyone is so nice and friendly. Starbucks on site! Delicious food and drinks! Sorry for monopolizing the swim up bar with shot requests 😀

    Nov 12, 2019
  • 5.0 star tripadvisor rating
    Our trip would not be the best without you!!

    This was my second trip to this beautiful all-inclusive resort! But this is my first review. The food, the service, the warmth and the care feels like love!! Thank you, thank you, thank you!! The beach is stunning and so well cared for… And I am a beach person… No pool for me! We are a larger group and need extra special care down at the beach and Enrique, Eli, and Manuel provided us exactly what we needed. Never a hesitation to get our beach chairs ready for us… Always with a smile on their face… Always checking up to make sure that we had exactly what we needed. These guys took extra time and attention as we needed! Thank you so much! Our beach time would not be the same without you!

    Nov 12, 2019
  • 5.0 star tripadvisor rating
    25th sisters reunion

    The El Dorado Maroma was a wonderful experience from arrival to departure. The food is outstanding, the service impeccable, and the special attention paid to the guests, especially by Eli, Manuel and Enrique at the beach was absolutely unparalleled. They set up our chairs, made sure we were together, and greeted us with smiles and charm! We were 7 sisters, coming together to celebrate our 25th year of gathering, and these men as well as all of the friendly and attentive waitstaff made our reunion all the more memorable!

    Nov 11, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air: PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 102319