Hotel Overview

This beautiful all-inclusive resort is ideally located on one of the nicest beaches of Cozumel Island, with a view of the crystal clear waters of the Mexican Caribbean. This two-tower beachfront property offers an art-deco ambiance. El Cozumele–o is located on the prestigious Santa Pilar Beach on the north side of Isla Cozumel, just across the street from the 18-hole Jack Nicklaus-designed golf course and a mere three miles away from the airport and downtown. All the rooms have a balcony or terrace and most boast an ocean view. Stay connected with Free WiFi in public areas.

When hunger strikes, enjoy extraordinary sea views and an abundant buffet at El Cocal Restaurant, gourmet ˆ la carte cuisine at La Veranda, and tasty poolside snacks in a relaxing atmosphere at Las Bananas Snack Bar. The dining at El Cozumele–o is a vacation of culinary discovery; the all- inclusive resort offers cuisine for everyone. Unlimited domestic and international drinks are served at the hotel's five bars.

Enjoy five pools, two Jacuzzi's and children's pool. Children can create memories of their own at the professionally staffed Kids' Camp, offering games and activities designed especially for them. A lovely plaza next to the indoor pool contains a colorful ceramic fountain, plus a giant black-and-white chess set. Other ways to stay busy in and out of the sun include the air-conditioned fitness center, and a dive center for arranging scuba diving and snorkeling excursions, bicycle tours, kayaking, windsurfing, and aerobics. Nightly activities and entertainment include theme nights and dinner with live entertainment three times a week.


Cozumel, Quintana Roo, Mexico - Aeropuerto Intl De Cozumel (CZM) : 5 miles
Cancun, Mexico (CUN)

Property Information

Year Built: 1974
Last Renovation: 2006
Floors: 9
Total rooms: 252


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory The Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
According to the hotel policies NO GROUPS or individual reservations of SPRING or SUMMER breakers students are allowed.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 6336 reviews
  • 3.0 star tripadvisor rating
    My favorite destination

    AC wasn’t always working properly. Everything else was wonderful. Staff was always friendly and very helpful. I’ve stayed at this resort at least 10 times over the past 20 years. It’s affordable, the staff is super friendly, the food is good and drinks plentiful.

    Jun 17, 2019
  • 4.0 star tripadvisor rating
    Wonderful, family-friendly resort!

    This is the second time we have stayed at El Cozumeleno. We love so much about it! The location, the ease of getting to the pool and ocean, the incredible snorkeling right at the resort, the clear ocean water, the food – especially at the sitdown restaurant, the exceptional friendliness of the staff. The only thing we dislike is the furniture in the rooms - it needs to be updated and mattresses could be replaced. All in all, our family loves this resort!

    Jun 15, 2019
  • 4.0 star tripadvisor rating
    muy bueno

    PROS: The most reasonable all-inclusive on the island, very family affordable - attentive management, wait staff wonderful, good snorkeling, buffet meals fair to good, omelettes cooked to order, great orange juice, fresh fruits, the inclusive separate more formal restaurant with elegant place settings and full course menus served with professional presentation, clean beach with lounge chairs under shaded palapas, snorkel area in front, 5 or pools. We usually spend $10 or $12 a day on tips for drink and food service. If a waiter serves you coffee or brings you a hamburger or drinks, a dollar or 20 peso tip is appropriate for a couple. If he brings 8 drinks out to the beach, tip accordingly. $5 tip for a couple in the fancy restaurant would be minimum, $ 1o more appropriate. CONS/ SUGGESTIONS: no real complaints but ceiling fans in rooms would be greatly appreciated especially at night or at least offer a portable fan. The elegant dining room definitely needs better air-conditioning, be sure to request seating under a ceiling fan. PA system,needs upgrade. water volley ball in one of the pools would be fun. Mixed drinks are tame but the wine and beer are full strength and they will serve them all-day long so watch out.

    Jun 14, 2019
  • 5.0 star tripadvisor rating
    Nice resort

    This resort has many different options for the family to choose from. Guest services will help you schedule any outside activities from the resort. There is plenty to do at the resort. All the food and drinks that you can indulge in. The staff is very friendly and will go out of their way to help you. If you don’t see something you might want all you have to do is ask. I have had an enjoyable time every time I visit Large pool area, beach area, mini golf, pool table, workout room, onsite activities for kids, kids play room. Outstanding customer service I will visit again

    Jun 13, 2019
  • 5.0 star tripadvisor rating
    Perfect Vacay!

    This resort was fantastic! The staff was absolutely amazing and they remembered our name and everything. Extremely accommodating and welcoming! Drinks were great and food was great most of the time. Pools were great too!

    Jun 07, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519