Hotel Overview

2019 Exceptional Values
Extra Value: $1200 Mega Bucks*.
Family: Up to 2 kids 7 & under Stay & Eat Free with paying adults in existing bedding (one child per adult). Families of six may share the minimum room category with existing bedding (two adults and up to four children 12 and under).

Minimum age for check-in is 25 years old.

Lose yourself in the excitement and fun of Mazatlan, Mexico at El Cid El Moro Beach Hotel. Soaring 27 stories over the sparkling Pacific Ocean, this resort is nestled in the heart of Mazatlan's Golden Zone close to shops, restaurants, and bars.

From romantic escapes to unforgettable family adventures, El Cid El Moro Beach Hotel offers something for everyone. For sports enthusiasts, a variety of watersports are offered, including scuba diving, snorkeling, banana boat rides, Hobie cat/catamarans, jet skiing, boogie boarding, kayaking, and deep-sea fishing. El Cid El Moro Beach also offers a variety of fitness classes, including yoga, meditation, tai chi, aerobics, water aerobics, and step aerobics. Take a dip in the pool with waterfalls and rock formations, sip a cool drink at the swim-up bar, or indulge in a massage or spa treatment at nearby El Cid Golf & Country Club. A short stroll from El Cid El Moro Beach Hotel, the Golf & Country Club features a 27-hole Championship style golf course, nine tennis courts, and full-service spa & salon. Guests also have access to facilities at neighboring El Cid Castilla Beach and El Cid Granada hotels.

El Cid El Moro Beach Hotel offers two restaurants, a snack bar, and a lobby bar. Feast on the finest seafood and classic Mexican cuisine while listening to a gentle waterfall at La Cascada, a favorite among Mazatlan locals and guests. For more casual dining, stop by La Conchita Snack Bar - a delightful swim-up bar and patio serving appetizers, light fare, and tropical cocktails.

Find more information about El Cid Resorts.

Learn more about Mazatlan.

*Mega Bucks is valid on golf, spa, shopping, a bay cruise, and other activities. Valid for all categories and all plans. One Free Mega Pass per room, per stay. Combinable with EBBs and existing promotions. No minimum of nights is required. Details of inclusions available at


Mazatlan, Sinaloa, Mexico - Buelna (MZT) : 30 miles

Property Information

Year Built: 1989
Last Renovation: 2009
Accessible rooms: 2
Floors: 25
Total rooms: 390


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory The minimum check-in age is now 25. Valid passport will be required.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment. No college groups.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 2602 reviews
  • 4.0 star tripadvisor rating
    Excellent location

    We are still here, I wanted to start my review And updated later. The room is excellent/one bed room suite with ocean view. Very clean. Excellent pools.keep in mind all inclusive does not mean all included. The bracelet they are selling you is not the mini bar,no internet in your room. No can drinks, example diet Coke. The bottle water in your room is free only the first night. However you can bring bottles of water from downstairs or buy it at the store out side the hotel. The staff is very friendly.

    Jun 18, 2019
  • 5.0 star tripadvisor rating
    Hotel review

    The hotel is JUST perfect! Located in the heart lf the touristic places, where you can find different places to walk around. It was a business travel for me and I found everything I needed in the hotel, the staff was very nice and helpful. If you have all-inclusive plan, I definitely recommend the food, it's delicious!

    Jun 13, 2019
  • 4.0 star tripadvisor rating

    This was the 4th time we stayed at the El Moro and each time it was the staff who made us feel at home. Certain ones went out of their way and were authentically interested in our wellbeing. Each time we were welcomed back like family. The food was good quality, especially the grilled seafood. The grilled baby octopus was the highlight of my week as far as food goes. Our daughter absolutely enjoyed the carpaccio in the Italian restaurant....the best ever !! This was the first time on vacay with our adult daughter and the El Cid El Moro did not disappoint. The grounds are beautiful, the rooms are very clean with awesome views, reception is very welcoming. We must make special mention of the exceptional service we got from both Noe Alvarez and Ramon M (with the eyebrows). Noe was the bellhop at La Castilla on our first visit. His huge smile and wealth of information was a bonus then. Now he is supervisor of all the pools and not sure what all. Noe went out of his way to ensure we got the room we wanted, helped us with dinner reservations, and made sure we were comfortable. All with a genuine giant smile. Ramon Morales (?) at La Conchita pool bar has been our friend and super duper waiter for about 8 years. He is always happy to see us and anticipates anything we need, always suggesting something good and knowing our preferences. In between he tells some good stories. Ramon welcomed our daughter like an old friend, and she was totally comfortable. Both of these men are exceptional and could certainly teach the Canadians about customer service. There was also a lovely deaf lady this year who was sweeping the walkways around the pools. She was so friendly and happy and tried so hard to please. I had to hug her several times although I don't do sign language and she didn't do English. What a sweet lady, I think her name was Margarita. The people are what makes us continue to come back, especially these three. Give them a raise...hahaha !! One thing I can suggest is an evening bar with nice music somewhere in El Moro. There is nothing to do in the evenings in El Moro if you've seen the shows before. The only bar open after 6pm is the sports Bar in La Castilla and most evenings it is extremely loud with Mexican Karaoke where NOBODY hits the notes....WoW...not for us. So it's kind of boring at night.....Also, no more lattes or cappuccinos or flaming coffees. They used to be included in all inclusive and warranted a good tip....too bad we couldn't even get a latte after dinner...such a small thing is gone.

    Jun 11, 2019
  • 1.0 star tripadvisor rating
    Would not stay here again

    This resort bases what they give you on your bracelet. For lunch only hamburgers and hot dogs or the same menu for lunch and dinner at the main restaurant. Main buffet feels like a basement cafeteria (same type of food). All other restaurants need a reservation a day in advance even though the resort was not busy. Not accommodating at all. Only good food offered was at breakfast. Worst coffee - their "coffee bar" you pour your own from a coffee pot! No real cream. Rooms were clean but very damp. Only queen beds in rooms and mattresses were inconsistent (one hard, one soft). Difficult to sleep on when you are a couple with kids (I guess I'm spoiled with a king bed at home). Maybe ventilation needs updating to dry out rooms more. Nice pools, good beach but a lot of people harassing you to buy things on the beach continuously (with resort allowing it). No one bothers to unstack or clean the beach chairs. I've been to many other resorts and this one is by far the worst I've ever gone to.

    Jun 11, 2019
  • 5.0 star tripadvisor rating
    May visit

    As always the staff was exceptional and the food superior. the resort is always clean Pleasure to be there. I appreciate the great fishing and the variety of events each day. The waiters make the meals enjoyable with their recommendations and quick service. The employees in the Elite room are very special. They really help the owners and go beyond expectations

    Jun 11, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519