Hotel Overview

Dreams Tulum Resort & Spa offers Apple Vacationers Exclusive Perks! Enjoy perks like FREE extras, upgrades, and discounts you’ll only receive by booking with Apple Vacations. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.

Dreams Tulum Resort & Spa sits on two miles of powdery white sand and boasts activities for the whole family! The Caribbean Sea is perfect for watersports of every kind. Dreams Spa by Pevonia offers a full range of natural curative massage therapies and facial treatments; each designed to soothe your body, mind, and spirit. And to really help you unwind, the Explorer's Club keeps kids happy and busy with their own kind of supervised fun.

Guests are able to enjoy up to one round of complimentary greens fees at the Riviera Maya Golf Club, a Robert Trent Jones II designed golf course per person, per day as part of their Unlimited-Luxury experience (subject to availability/restrictions apply). Guests will have access to the complimentary on-course food and beverage service provided at The Riviera Maya Golf Club.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, holds the Distintivo S Award for environmentally-friendly tourism, is recognized as a TripAdvisor GreenLeaders Gold Level property, and is recognized by MARTI for carrying out a successful environmental management system.


Cancun International Airport (CUN) : 68 miles
Tulum Airport : 30 miles
Cozumel International Airport : 35 miles

Property Information

Year Built: 2000
Total rooms: 432


Hotel Details


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Hotel Advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Current Renovations: Description: Adults only resort. Minimum check in age is 18 year round.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 9902 reviews
  • 5.0 star tripadvisor rating
    Great food, relaxing atmosphere with fun activities, shows and dancing!

    Visiting Tulum for the first time with my wife. Left the kids at home to enjoy the Mexican culture and warm weather. We were not disappointed as the people at the resort made every experience the best it could be. Although our first room had an issue, it was quickly resolved and we were moved to a nicer room. Special thanks to the kitchen staff, especially Francisco, the Executive Sous-Chef, that we met on our first evening at the Mexican restaurant, El Patio. He is so attentive to the guests and was especially generous to us by inviting us to any of the restaurants to appreciate a special lunch or dinner. On our last evening, the chef Humberto prepared a special Mexican meal that we thoroughly enjoyed! Thanks to Carlos and Victor our waiters and the countless staff that made every event as comfortable as possible. The Spa was amazing as well, the best massage we had every had! Thanks Dreams Tulum!

    Apr 20, 2024
  • 5.0 star tripadvisor rating
    Love this place

    I can give this resort more than 10 stars. Every thing was perfect. They have professional staff. Resort and pool was very clean great location with restaurants and bars. We liked the nights show. This place is amazing. Highly recommended.

    Apr 20, 2024
  • 1.0 star tripadvisor rating
    Terrible food

    The staff in every capacity from servers to check in to entertainment staff were hard working and amazing . I give this resort 5 stars for service . However the food was terrible . The “specialty “ restaurants Bordeaux and the Japanese Hibachi restaurant were abysmal. The food was overcooked , dry , sauces like they were on the shelf 10 years and lack of staff made these dinners just terrible . ( not even staff’s fault ). I would never stay at another Dreams resort again unless there were many improvements in the quality and variety of food .

    Apr 20, 2024
  • 5.0 star tripadvisor rating
    Great Time!

    My wife and I decided for a quick 5-day trip the 17th through the 22nd. We usually go to adults only places but decided to take the chance. It paid off! Great people, first an foremost. Erick and Alex along with the rest of Entertainment Group were a blast, and the battenders were second to none. Second, the food, especially the sushi (yes, the sushi), was top-notch. Special shout out to the suchi chefs. Our room was impecable, as were those who cleaned daily. (I really wish I could remember all the workers' names we encountered. I'd mention all of them.) Beaches were good. It was a little rocky at one end, but only a couple of stubbed toes was the worst of it. Finally, the crowd there, including the few chidren, were a classy bunch (big thanks to the moms and dads). Oh, and yeah, the weather couldn't have been better.

    Apr 20, 2024
  • 5.0 star tripadvisor rating
    Dreams Tulum Resort & Spa

    Very beautiful resort. Love the layout of it. Great food and delicious drinks. Entertainment was excellent. Wish it wasn't so far from the Cancun Airport.

    Apr 20, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.