2019 Resort Added Values
Extra Value: Apple Leisure Group Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Dreams Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum 7 nights. Restrictions may apply. See applevacations.com/weddings-honeymoons.
Honeymoon: Receive the Dreams Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book the Preferred Club Honeymoon Suite category or higher accommodations category for a minimum of 7 nights (restrictions apply*).
Family: Two kids 12 and under Stay, Play, & Eat Free during select dates.
Guests of all ages will find fun and excitement at Dreams Sands Cancun Resort & Spa. Ideally located on the white sand beach in Cancun's Hotel Zone, this family-friendly beachfront resort is within a short walk from great shopping, restaurants, and bars, and just fifteen minutes from downtown Cancun. With Unlimited-Luxury®, guests enjoy complimentary non-stop transfers, unlimited gourmet dining and top-shelf liquor, no wristbands, and no reservations!
Activities abound at Dreams Sands Cancun Resort & Spa. Relax in the Spa by Pevonia®, play a round of golf at Playa Mujeres Golf Club, or try out a variety of watersports, including kayaks and scuba diving (fee). Children will have fun all day long at the Explorer's Club (ages 3-12), where they can enjoy supervised activities such as arts and crafts.
Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property holds Rainforest Alliance certification, as well as the Distintivo "S". The resort is also active in monthly beach clean-up programs, Planet Hour and Earth Day, plant and wildlife preservation, and the Amigos de Sian Ka'an program. Eco-friendly cleaning products are also utilized.
*Please request your honeymoon package at time of booking. Not available during Christmas and New Year’s Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Dreams Wedding in Paradise Package. Package is only applicable to couples staying within three months of their wedding. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy -Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy -Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy -A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information -Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating7655 reviews
"Exellent service beginning to end"
The staff was friendly and attentive at all times . The beach/activity crew & bar tenders were also very engaged with the guests. Restaurants were very good and no reservations needed ! There was a variety of entertainment and some performers really left an impression on us .
Great place to stay
Dream Sands Resort is a great place to stay at, from arriving they great you by your last name and make you feel welcome and wanting to return. Dream Sands has many restaurants to choose from, all very good food and hospitality at its best. Jaime @ Himitsu our waiter was very professional and knowledgeable with the questions we had about the food. Gloria and Sol were very helpful in arranging our trips to Coba and Tulum. Now not all was perfects at this Resort, nor did I expect it to be... Cons: 1) They keep on insisting you buy timeshare ( came a point where I was afraid of going to the lobby because I did not want to swarm by people trying to sell me timeshares.) 2) The room we were staying at has some defects , the mini bar was set to a low temp so drinks were always warm. 3) Some of the Shower parts were falling apart while using the shower. Pros : Food was yummy, customer service was good, Beach was crystal clear.
Booking Type: Honeymoon Suite Preferred Club PROS Arrival/Checkin: Smooth, but be aware they are going to ask you to participate in a viewing of another resort BEACH: No seaweed on the beach. Covered areas are bountiful. Waiter Service available ROOMS: Clean, Room Service(limited) Resturants: plenty of resturants to choose from Cons: Preferred club access was not monitored by staff. Beach, & Pool area were was open to all. Room Service was limited you cannot order anything from the restaurants or any alcohol. Staff expected tips at every turn.. Towels were limited in the room. DO NOT BY GIFTS AT THE HOTEL mark up is quadruple the price at the flea market. You can also bargin with them it's only a 10 min walk. Will we go back yes to Cancun not the hotel just not the 4 star experience we were expecting.
One of our best trips
My parents, my two kids 4 and 6 and us stayed at Dream sands from Sep 22 to Sep 29. If I could give them 10 stars i would. We had a fabulous time and would come back and here is why. 1. Beach -- is the No 1 pro as many resorts in Cancun are effected by the seaweed, not here. The water is crystal clear, the wave is so gentle that i feel safe for my two kids to play, the water is shallow, again great for kids. White sand, no complains there. It's not racky, there is one rock here and here but nothing compare to what we had last time at rivera maya. No water shoe needed. 2. Kid club -- Runs from 9-9. Staffs are very friendly and hosts a variety of kids activity. They also take the kids to lunch and supper so couple have some peaceful time for dinner if choose too. It's my son's birthday week and we told the host of the pirate show. At the end of the show, while all the children are on stage, the performers all sing happy birthday to my son. My son was thrilled and i can't believe it. It will be one of his very best birthday moment. THANK YOU, THANK YOU to the pirate show team! You made the stay SO SO special for us. They didn't even take our tips. Back to the club, they have face painting, beach activities and pool activities. My kids like to go and we are so thankful sometimes that we get to swim or eat along. 3. Service -- exceptional. The whole resort are full of helpful, polite staff, all the servers in the buffets and other restaurants. The two ladies in the lobby serving drinks are so helpful, when we just hanging out to wait for friends, she will bring us drink and snacks. Receptionist ( i wish i remember his name but he checked us in Sep 22 around 5pm) was super helpful with to arrange 4 rooms in the same floor. Room service is good, my dad accidentally threw away something important in the garbage and was cleaned out. I asked them if i can get the bag back and search, in a shortwhile, someone brought the item back! Again, i can't remember the name but she is the supervisor for the 10th floor. THANK YOU. I can go on and on about how friendly and helpful they are. I have been in Cancun before in other all- inclusives, but Dream Sands stand out. 4. Food -- it's pretty good. The part i enjoy is the VIEW, almost every dinning place is facing the ocean. It's what I called, million dollar view meal. I enjoy the sunset of the beach at Olio and sands and wave. Japanese restaurant is average in my opinion just because we are from Vancouver and there are lots of good sushi place. But i went 3 times anyway. Olio is another of my favorite. Desire Bar, Varonica is fantastic and Chavez were excellent! Brought us so many good drinks and even brought out fancy mexican hats for us to cosplay. My girlfriend and I had so much fun! Thank you for partying with us. 5. Tips are generally expected but not required. You probably will get even better service with tips and I am ok with that. We bought excursions from the pool guy and are very happy. I highly recommend this resort! For couples, families or just everyone. location is ery central, walking distance to giftshops and grocery stores. I want to go back! One of my best all inclusive experience!
The hotel service is great, however the hotel is old compared with other Dreams. They are the whole time trying to sale you a timeshare. Very annoying and distracting. The good thing is the employees provide good service.