Hotel Overview

Apple Vacations Exceptional Values - valid now through 2020!
Complimentary upgrade to nonstop transfers.

2019 Resort Added Values 

Extra Value: Apple Leisure Group Exclusive: Free non-stop transfers.

Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).

Free Symbolic Weddings: Receive the Dreams Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum 7 nights. Restrictions may apply. See

Honeymoon: Receive the Dreams Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book the Preferred Club Honeymoon Suite category or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Family: Two kids 12 and under Stay, Play, & Eat Free during select dates.

Guests of all ages will find fun and excitement at Dreams Sands Cancun Resort & Spa. Ideally located on the white sand beach in Cancun's Hotel Zone, this family-friendly beachfront resort is within a short walk from great shopping, restaurants, and bars, and just fifteen minutes from downtown Cancun. With Unlimited-Luxury®, guests enjoy complimentary non-stop transfers, unlimited gourmet dining and top-shelf liquor, no wristbands, and no reservations!

Activities abound at Dreams Sands Cancun Resort & Spa. Relax in the Spa by Pevonia®, play a round of golf at Playa Mujeres Golf Club, or try out a variety of watersports, including kayaks and scuba diving (fee). Children will have fun all day long at the Explorer's Club (ages 3-12), where they can enjoy supervised activities such as arts and crafts.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property holds Rainforest Alliance certification, as well as the Distintivo "S". The resort is also active in monthly beach clean-up programs, Planet Hour and Earth Day, plant and wildlife preservation, and the Amigos de Sian Ka'an program. Eco-friendly cleaning products are also utilized.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Year’s Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Dreams Wedding in Paradise Package. Package is only applicable to couples staying within three months of their wedding. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in.


Cancun International Airport : 14 miles

Property Information

Year Built: 2014
Room: 307


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory Christmas cancellation policy (24 Dec 19 - 31 Dec 19): Cancellations received within 1-28 days of arrival will be charged 100% of the total hotel cost.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating 7799 reviews
  • 5.0 star tripadvisor rating

    perfect size; not too small or too large of a resort to navigate. minor negatives: not all rooms have a balcony which is strange & must pay to upgrade, one timesharing woman was nasty & one concierge woman was abrupt & acted like I was bothering her. other than these 2 people the entire staff was polite, hardworking & aiming to allow guests to have a wonderful experience ! food, especially a la' carte dinners were amazing. great location & clean rooms. the resort was beyond our expectations. the following staff deserve recognition for their awesome service: Maria Gonzales Angulo (front desk), Abraham Santiago (Gaucho Restaurant), Rafael (server), Jorge Baeza (Waves & Sands), Capitan Eduardo, Victor Alfonso & Gerardo (Olio), Alejandro (Himitsu), Elmer & Armando Vega (Privilege Club bartenders/attendants) all these people & any others we came in contact with (don't know all their names) were lovely people who performed their job efficiently with a smile ! Thank You ~ Lynda y Estevan from Cleveland, Ohio

    Nov 18, 2019
  • 5.0 star tripadvisor rating
    Great service

    I have been in Cancun about 10 times and the service is usually good at any hotel that I have stay but here at Dreams sands was exceptional, specially Omar,(server) Yaneli (hosttes) and Teodoro (manager) at El Patio Restaurant. Also Elmer at the club on the eight floor was very attentive and everyone else were super, now the food is not great but we enjoy almost every bite and the Show "Tenores de Cancun" was a treat for my Mom. "Great show" very professional singers. We will be back and Cheers from Houston and the Hidalgo family.

    Nov 17, 2019
  • 5.0 star tripadvisor rating

    Charlie entertained and educated our foursome this am with Spanish class. He was smart, charming and highly informative. Charlie then went on to perform at Zumba! Charlie is a true asset and obviously loves his job.

    Nov 17, 2019
  • 5.0 star tripadvisor rating
    A Great Week Away!

    Came here for a week away with a friend and had a wonderful time. Hotel is super clean and beds are very comfortable. We had a partial ocean view and it was beautiful. I don't think there is a bad view from any room in the hotel as they all look onto the ocean. A la carte meals were fabulous and I loved that you could select a four course meal. Himitsu (Asian) and Olio (Mediterranean) were our favorites and we went a couple times so we could try out the rest of the menu. Not disappointed. Francisco was outstanding at Himitsu. We went on a Thursday so we could sit on the patio and watch the Mexican Fiesta while we ate! Perfecto! The entertainment was some of the best I've seen on resorts from the Break Dancing, The Tenors, Pirates of the Caribbean, to the Mexican Fiesta at night. During the day, Carlos (Charlie), Tania, Barouch, Marco, Luis, Mikka were fantastic leading us into water aerobics, salsa dance lessons, zumba, bingo and a whole array of day entertainments. Staff was top notch and always ready to help out and super friendly. This is the first resort I've been to where I did not have to get up at 6 to get a chair. Most days, we were not down there until 9 and still had lots of chairs to choose from. That is a definite plus in my books. There were also lots of choice in location. You could sit around the pool and take in the entertainment or away from the action where it was quite. Lots of beach front choice as well. Thanks for a wonderful week.

    Nov 17, 2019
  • 5.0 star tripadvisor rating
    Amazing vacation!!!!

    Everything in the hotel was, environment, beach, food, pool, entertainment, bar....the staff was amazing... the guys of the entertainment team (charlie, tania, luis, mika, barush, marco,jose) were really friendly and keep all the people happy.. and if you have kids you have to visit this hotel, they have this explorers club where the kids go and play, and make a lot of activities with really sweet girls ( sofy, fer, bere, diane and Maria), so if you like to have a quiet dinner you can leave them there lol 😊😊😊.. and they will take great care of them and the kids will definitely want to go back again...

    Nov 16, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air: PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 102319