Hotel Overview

Apple Vacations Exceptional Values - valid now through 2020!
Complimentary upgrade to nonstop transfers.

2019 Resort Added Values

Extra Value: Unlimited Connectivity: Free calling to U.S. and Canada, Free WiFi throughout the resort and more. Apple Leisure Group Exclusive: Free non-stop transfers.

Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).

Free Symbolic Weddings: Receive the Dreams Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applevacations.com/weddings-honeymoons.

Honeymoon: Receive the Dreams Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Ocean-view Room or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Family: Two kids 12 & under Stay, Play & Eat Free during select dates.


This enchanting wonderland welcomes families, couples, singles, and friends to enjoy all the pleasures and privileges of Unlimited-Luxury. 


When the sun goes down, Dreams Riviera Cancun heats up. Enjoy moonlit theme parties and dancing, spectacular live music and shows, Desires nightclub plus other great evening bars, movies on the beach, stargazing, and other festive happenings every evening. 


Your Unlimited-Luxury® experience means unlimited gourmet dining and premium brand beverages. Nine internationally specialized restaurants serve luscious fare in stunning outdoor and indoor settings. No reservations, wristbands, or coupons are required. As part of the privileges of Unlimited-Luxury®, guests have the option to Sip, Savor & See. Enjoy complimentary dinner and drinks and live evening entertainment at nearby participating resorts from 6 p.m. to 1 a.m. (transportation costs are not included).


Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, holds the Distintivo "S" for best practices in eco-friendly tourism projects, and participates in Amigos de Sian Ka’an.



*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Dreams Wedding in Paradise Package. Package is only applicable to couples staying within three months of their wedding. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in.2019 Exceptional Values

Extra Value: Unlimited Connectivity: Free calling to U.S. and Canada, Free WiFi throughout the resort and more. Apple Leisure Group Exclusive: Free non-stop transfers.

Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).

Free Symbolic Weddings: Receive the Dreams Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. 

Honeymoon: Receive the Dreams Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Ocean-view Room or higher accommodati

Location

Puerto Morelos
Cancun International Airport : 14 miles

Property Information

Year Built: 2009
Room: 307

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Christmas hotel cancellation policy (24 Dec 19-31 Dec 19). Cancellations received within 1-28 days of arrival will be charged 100% of the total hotel cost.
Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

 

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating 8704 reviews
  • 4.0 star tripadvisor rating
    Great service..shame about the ocean.

    I am currently on my 8th day of 14. Its rainy season and we have had 4 sun bathing days, which have been incredibly hot.when the rain comes it's heavy but warm. The resort has umbrella stands everywhere so you won't get wet. We paid an extra £800 for two, to be in the preferred club, which should get you extra benefits, such as private beach area, certain exclusive restaurant use and better room location. I don't know if it's because it's low season but so far everyone goes everywhere and you are not asked on the private beach if you are in the "club"!!. We have eaten in every restaurant and the food has been fantastic. Fast efficient service. Nothing is too much, even coming round the pool with mosquito repellent. We have over 100 bites each!!!. (Remember it's humid rainy season.) Jose at the open beach bar makes the best drinks in the whole resort. Our room view is nearly right at the front of the beach. All basic rooms are the same decor and shape. They are large and clean, not many hangers in the wardrobe, but I'm sure they would bring more if I asked. As its open plan, you may feel it a bit awkward for number 2's behind the glass door.!! We booked a snorkling trip with a beach hut next to the resort against advice of the hotel and it was fine. We presumed if his hut is there everyday, he can't run off with our $80. It was considerably cheaper than the hotel and we had a fantastic time snorkling off the reef with mauritcio. The sea is grey/brown (similar to Porstmouth) sadly this is due to the sargassum seaweed problem they are having at the moment and the reef keeps it here. 2 km down the road to cancun it's clear turquoise water but you would also have a lot of loud Americans. Sorry Americans but politely, you really are. We took a very expensive taxi cab arranged by the hotel to Puerto Morelos. it was $40 for two people for an eight minute taxi ride there and back. We were dropped in the middle Square outside a shop with at least 10 people outside. The taxi driver seemed to know them. One of the men said he works at our hotel. Yes I know I fell for it, even though I know this is scam. I was typically British and thought I would purchase two of the cheapest things I could see, just so we could get out and it was two mugs with paint chipped off them and a small insect repellent. We were charged Just over £50 but we're extremely intimidated to say no. 3 teenagers were shot dead 2 days later at the same spot so we WOULDN'T go back there again. The xel-ha trip was worth it though. In all, it's been a reasonably good holiday. Just feels a little unsafe outside the resort if you plan to leave and venture alone.

    Oct 12, 2019
  • 5.0 star tripadvisor rating
    Perfect location for my son's wedding

    The best wedding and family trip ever! The staff and amenities are top notch! I loved the views from my room. The food and drinks were really good. We had a total of 43 family and friends at the resort for the wedding and not one complaint. There were a lot of fun events happening all day. Excellent pools and safe for all ages. The wedding was gorgeous. I was skeptical for a destination wedding, but I'm a believer now! We had a great time and are excited to go back.

    Oct 10, 2019
  • 5.0 star tripadvisor rating
    Truly 5 star experience

    Stayed at the Dreams Riviera Cancun Resort from Sep 25th - Oct 2nd. Was our first time staying at any Dreams resorts and weren't really sure what to expect. I have to say that we couldn't have asked for a better vacation. The service was A++ from the moment we checked in to the day we left the resort. Was the first time travelling with an infant and it turned out to be a great trip. We were even supplied kettle to boil water, crib and sterilizer for bottles. Anytime we had to call concierge for assistance we would receive a call back after 5 minutes of fulfilling request to make sure we were taken care of. Staff looking after guests constantly. From beach security, bartenders and waiters to even having pool waiters coming up to us in our private plunge pool asking if we would like some drinks. I highly recommend this resort for a truly 5 star family vacation in Mexico.

    Oct 10, 2019
  • 5.0 star tripadvisor rating
    Our Home away from Home

    We have been vacationing down in Mexico for 16 years now. Without a doubt, Dreams Riviera Cancun Resort & Spa IS THE VERY BEST RESORT TO STAY AT! The staff are incredible. All members provide EXCELLENT service regardless of what you may need. When we visit Dreams, it is more like spending time with family, rather than just staying at a resort. We will continue to pay them an annual visit as long as we are able. We HIGHLY recommend Dreams Riviera Cancun Resort & Spa.

    Oct 10, 2019
  • 5.0 star tripadvisor rating
    First time but not our last!!!

    My best friend went to Dreams Riviera last year and this year he said that we had to come with him so I surprised my boyfriend with a trip and he absolutely loved it. We had the most amazing time! Alfredo at El Patio is absolutely the best and we kept going back to that restaurant because of him, the beach was amazing, the seaweed sucked but was to be expected, the staff was great and very accommodating and the food was excellent we will definitely be back!!!

    Oct 10, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519