Hotel Overview

Apple Vacations Exceptional Values - valid now through 2020!
Complimentary upgrade to nonstop transfers.

2019 Resort Added Values

Extra Value: Unlimited Connectivity: Free calling to U.S. and Canada, Free WiFi throughout the resort and more. Apple Leisure Group Exclusive: Free non-stop transfers.

Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).

Free Symbolic Weddings: Receive the Dreams Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applevacations.com/weddings-honeymoons.

Honeymoon: Receive the Dreams Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Ocean-view Room or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Family: Two kids 12 & under Stay, Play & Eat Free during select dates.


This enchanting wonderland welcomes families, couples, singles, and friends to enjoy all the pleasures and privileges of Unlimited-Luxury. 


When the sun goes down, Dreams Riviera Cancun heats up. Enjoy moonlit theme parties and dancing, spectacular live music and shows, Desires nightclub plus other great evening bars, movies on the beach, stargazing, and other festive happenings every evening. 


Your Unlimited-Luxury® experience means unlimited gourmet dining and premium brand beverages. Nine internationally specialized restaurants serve luscious fare in stunning outdoor and indoor settings. No reservations, wristbands, or coupons are required. As part of the privileges of Unlimited-Luxury®, guests have the option to Sip, Savor & See. Enjoy complimentary dinner and drinks and live evening entertainment at nearby participating resorts from 6 p.m. to 1 a.m. (transportation costs are not included).


Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, holds the Distintivo "S" for best practices in eco-friendly tourism projects, and participates in Amigos de Sian Ka’an.



*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Dreams Wedding in Paradise Package. Package is only applicable to couples staying within three months of their wedding. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in.2019 Exceptional Values

Extra Value: Unlimited Connectivity: Free calling to U.S. and Canada, Free WiFi throughout the resort and more. Apple Leisure Group Exclusive: Free non-stop transfers.

Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).

Free Symbolic Weddings: Receive the Dreams Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. 

Honeymoon: Receive the Dreams Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Ocean-view Room or higher accommodati

Location

Puerto Morelos
Cancun International Airport : 14 miles

Property Information

Year Built: 2009
Room: 307

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Christmas hotel cancellation policy (24 Dec 19-31 Dec 19). Cancellations received within 1-28 days of arrival will be charged 100% of the total hotel cost.
Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

 

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating 8818 reviews
  • 4.0 star tripadvisor rating
    Great family/wedding resort

    This was our first time at this resort, just my husband and I. We booked a preferred room and from check in Ernesto was amazing. The bartender behind the bar was amazing and remembered our names from the first greeting. We had trouble with our WiFi but the front desk took care of the issue within minutes. The preferred room (1407) was beautiful. The room was on an angle (as most are) and had a Direct view of the ocean. Even from the bed the view was amazing. There are just no screen doors when the door is open. The jacuzzi on the balcony was very relaxing after a long day in the sun and just listening to the waves. This resort is definitely a family and group resort. We did not realize that the preferred club allowed children as most resorts do not. The only place to really relax was on the beach. This however did not stop us from enjoying our trip and relaxing. All bartenders by the pool and on the beach never stopped bringing us drinks (forget all their names). All the bartenders again remembered our names from the first greeting. We felt horrible that no one was really tipping the bartenders for being so amazing and never stopping throughout the day for one second. We would recommend this resort for groups and families. The service is amazing and the staff treats you like family.

    Nov 17, 2019
  • 5.0 star tripadvisor rating
    Amazing vacation!

    I’m not a writer at all, in fact I’m hate doing these - however - I have to give huge shout outs to some of the staff at Dreams! Alfredo - Amazing waiter at the Mexican restaurant -he made our anniversary dinner spectacular- we ate there 3 times! Santiago- our waiter/amigo on the beach - we were never thirsty! Graciella and Guatalope were excellent at keeping our room clean! We stayed in a plunge pool room in the preferred club - we would definitely do it again! Coldest plunge pool ever -but refreshing after a day in the hot sun! Loved this resort and can’t wait to come back!

    Nov 16, 2019
  • 5.0 star tripadvisor rating
    Excellent experience

    Great service, friendly staff and beautiful well maintained property. Absolutely recommendable! Thank you Diego (Bellman), Benito (Hskp), Lucila (El Patio restaurant), Sergio (Front desk). We had a wonderful time!

    Nov 16, 2019
  • 5.0 star tripadvisor rating
    Best trip ever

    My daughter and son in law were married during this trip. We had around 45 guests and this still was a very personal experience. The food, fun, pool and spa lives up to all my expectations. The spa and staff is what is going to make me return. Yuli and Claudia in the spa made my experience feel like one in a lifetime and I have been to many spas over the years. Thank you for such a wonderful time.

    Nov 16, 2019
  • 4.0 star tripadvisor rating
    Vacation with Friends

    This property is beautiful. Our room was on the 5th floor and was amazing. Our best meal was at the Japanese restaurant, where the service was great on the 2 times we visited. World Cafe staff were also very accommodating. Other meals were mediocre. The pools were cool, but very nice. I recommend that when paella or other poolside meals are planned that they be advertised. We were taken by surprise, and they were great! Overall, I highly recommend this resort.

    Nov 15, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air: PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 102319