Hotel Overview

2019 Resort Added Values

Extra Value: Unlimited Connectivity: Free calling to U.S. and Canada, Free WiFi throughout the resort and more. Apple Leisure Group Exclusive: Free non-stop transfers.

Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).

Free Symbolic Weddings: Receive the Dreams Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. 

Honeymoon: Receive the Dreams Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Ocean-view Room or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Family: Two kids 12 & under Stay, Play & Eat Free during select dates.


This enchanting wonderland welcomes families, couples, singles, and friends to enjoy all the pleasures and privileges of Unlimited-Luxury. 


When the sun goes down, Dreams Riviera Cancun heats up. Enjoy moonlit theme parties and dancing, spectacular live music and shows, Desires nightclub plus other great evening bars, movies on the beach, stargazing, and other festive happenings every evening. 


Your Unlimited-Luxury® experience means unlimited gourmet dining and premium brand beverages. Nine internationally specialized restaurants serve luscious fare in stunning outdoor and indoor settings. No reservations, wristbands, or coupons are required. As part of the privileges of Unlimited-Luxury®, guests have the option to Sip, Savor & See. Enjoy complimentary dinner and drinks and live evening entertainment at nearby participating resorts from 6 p.m. to 1 a.m. (transportation costs are not included).


Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, holds the Distintivo "S" for best practices in eco-friendly tourism projects, and participates in Amigos de Sian Ka’an.



*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Dreams Wedding in Paradise Package. Package is only applicable to couples staying within three months of their wedding. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in.2019 Exceptional Values

Extra Value: Unlimited Connectivity: Free calling to U.S. and Canada, Free WiFi throughout the resort and more. Apple Leisure Group Exclusive: Free non-stop transfers.

Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).

Free Symbolic Weddings: Receive the Dreams Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. 

Honeymoon: Receive the Dreams Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Ocean-view Room or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Family: Two kids 12 & under Stay, Play & Eat Free during select dates.


This enchanting wonderland we

Location

Puerto Morelos
Cancun International Airport : 14 miles

Property Information

Year Built: 2009
Room: 307

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Christmas hotel cancellation policy (24 Dec 19-31 Dec 19). Cancellations received within 1-28 days of arrival will be charged 100% of the total hotel cost.
Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

 

 

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 8462 reviews
  • 3.0 star tripadvisor rating
    Family vacation

    I’m going to rate this resort 3 stars because compared to other Dreams resorts I’ve been to it was not on the same level. The entertainment at this resort.. well let’s say there was not really any, except for the shows at night, and beach and pool volleyball. Which I was very surprised with because of the amount of fun entertainment and activities throughout the day that I’m used to having at the other dreams resorts I’ve stayed at. Also for those of you with small children this would be a good resort for you to stay at. But for those without children or older kids you won’t really enjoy it, the pools had so many kids splashing around I barely spent any time in the pool. Luckily for me that I stayed in the governors suite which had its own pool. The governors suite is absolutely beautiful so that was great. I will say what I loved most about the resort was all the tropical trees and plants all over the resort which made it feel very tropical. The restaurants were all good except for the dinner buffet. Very small variety of food. So We only went there our first day for dinner. The breakfast at the buffet was good. All the employees were all very nice and helpful. My favorite was Santiago. He always made sure we had everything we needed and were happy! He definitely is an asset to this resort. The ocean was literally brown! They told me there was a seaweed problem this year, so I know we can’t do anything about Mother Nature but I’m wondering if it’s always this brown. It wasn’t just the seaweed the ocean there looked like it was mud that’s how brown it was. So for anyone looking to make sure you are near a clear ocean you might want to look at peoples recent pictures before booking. All in all we had a good family vacation but it could have been much better if this Dreams resort followed the same entertainment as other Dreams resorts did.

    Aug 11, 2019
  • 5.0 star tripadvisor rating
    Dreamy stay @ Dreams Resort in Cancun!

    Our family had the pleasure of attending my nephew's wedding to his beautiful Raksha! While the entire staff of this gorgeous resort was admirable, one employee was exceptional and made our stay fantastic! Santos Kan attended to us with a friendly attitude and excellent service. We were often at least 6 to 8 family members who were treated like family! I can honestly say we would return to the resort because of this kind and lovely man. Thank you Santos for your kindness and generous attitude! Your tireless efforts always with a smile whether at breakfast buffet or late night tacos on the beach made our stay! Can't wait to come back!! Christy & Joe & family and Bob & Shari & family! P.S. Manuel Tuz was very helpful and efficient too!

    Aug 11, 2019
  • 5.0 star tripadvisor rating
    40th Birthday and unexpected engagement!

    We went in the middle of July, and it was amazing. The resort it's self is stunning, and not too big which we liked. The food and drinks were incredible we tried all of the restaurants. The service was five star for sure. On days we went out we would order room service all ways wonderful, that is when we met Amir. He serves room service after the second time we requested him each and every time. Always going over and beyond for us. We felt like royalty the whole week. Would will go back.

    Aug 10, 2019
  • 5.0 star tripadvisor rating
    Second visit, very consistent

    Our family of 4...2 adults/2kids(5,6) went for a second trip in 6 months timeframe. We joined more family for 5 of the 7 nights we stayed! Faustino was AMAZING..best guy to know at the pool bar(mandalay) Adolfo also helped throughout the week as the crew was great. I can also say that Oscar and Oscar and the wine expert at porifino was great as well as we had dinner in the wine cellar which we were treated extremely well from wine advise, flaming desserts, customized menus etc! I would recommend this location for families as the kids clubs crew was great too! The 4 ladies knew our kids(not sure good or not lol) the first day and the kids wanted to go back everyday! We were in the preferred club as well I should mention which has some nice advantages.

    Aug 09, 2019
  • 5.0 star tripadvisor rating
    Amazing family vacation

    From the moment we arrived and were escorted to the Preferred Lounge this was a wonderful vacation. Rooms are perfect for families when you add an extra bed. Cesar at the pool area was incredible! Excelent service ! Short drive from Cancun airport is also a plus. Thanks to the Explorers Club ladies for taking care of our kids allowing us to have some adult time at night.

    Aug 09, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519