Hotel Overview

Apple Vacations Exceptional Values - valid now through 2020!
Complimentary upgrade to nonstop transfers.2019 Resort Added Values

Extra Value: Unlimited Connectivity: Free calling to U.S. and Canada, Free WiFi throughout the resort and more. Apple Leisure Group Exclusive: Free non-stop transfers.

Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).

Free Symbolic Weddings: Receive the Dreams Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See

Honeymoon: Receive the Dreams Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Junior Suite Ocean View or higher accommodations category for a minimum of 7 nights (restrictions apply*)

Family: Two kids 12 & under Stay, Play & Eat Free during select dates.

Experience Unlimited-Luxury® for the entire family at Dreams Playa Mujeres Golf & Spa Resort. Set aside the turquoise waters of the Caribbean Sea inside the exclusive gated community of Playa Mujeres, this all-suite property is located just ten minutes from Downtown Cancun and 35 minutes from the Cancun International Airport. 

Unwind on the gorgeous beach or take a dip in any of the three pools. Float along the lazy river (Preferred Club only) or grab a drink from the swim-up bar in the infinity pool. Daily activities include snorkeling, kayaking, Pilates, and more. 

Enjoy unlimited access to seven à la carte  restaurants, one buffet, a grill, and a gourmet cafe with an ice cream parlor. Grab a late night bite at Tides or enjoy 24-hour room service. Top-shelf spirits are available at nine bars and lounges. 

Nightly entertainment includes beach parties, live musical performances, and more. Also, as a part of Unlimited-Luxury®, guests have the opportunity to enjoy dinner at nearby participating resorts with the Sip, Savor, and See Dining Experience. 

*Please request your honeymoon package at time of booking. Not available during Christmas and New Year’s Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Dreams Wedding in Paradise Package. Package is only applicable to couples staying within three months of their wedding. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in.


Playa Mujeres
Cancun International Airport (CUN) : 20 miles

Property Information

Year Built: 2016
Last Renovation: 2016
Room: 307


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
Advisory Christmas hotel cancellation policy (24 Dec 19 - 31 Dec 19): Cancellations received within 1-28 days of arrival will be charged 100% of the total hotel cost.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating 2763 reviews
  • 4.0 star tripadvisor rating
    2019 vaca

    Other then the rain everything was as expected. Food was always delicious Pools and beach were always clean. Entertainment I did not partake sue to the fact we were babysitting. The weddings were fun to watch

    Nov 18, 2019
  • 5.0 star tripadvisor rating
    Excellent stay with family and friends

    We enjoyed every single moment at this property, very friendly staff, gorgeous location, beautiful sea and beach. Preferred club it's an experience worth every penny, private check in and out, delicious food all day long, vip treatment and much more!

    Nov 18, 2019
  • 5.0 star tripadvisor rating
    Good service

    Thank you Jorge Vargas at Maris seafood restaurant for an excellent service! It’s our favourite restaurant at Dreams Playa Mujeres! Food was amazing, ambiance is good and Jorge you deserve a promotion! Good job!

    Nov 17, 2019
  • 5.0 star tripadvisor rating
    What a great time!

    Thank you so much Roberto Badilla our concierge 😃😃for making us feel welcomed and answering our questions. We had a great time and we didn’t want to leave. We will definitely be coming back over and over, maybe bring the kids next time, lol.

    Nov 16, 2019
  • 3.0 star tripadvisor rating
    3.5 star at best

    My wife and my 1.5 year old and 3.5 half year old just returned from 7 days at Dreams. We travel to Mexico about 2-3 times per year and usually stay at Paradisus playa del Carmen but we decided to try a Dreams. I really tried hard to like this hotel but there were multiple problems that kept arising which I will lay out below: We stayed in a 1 bedroom preferred club master suite. My first recommendation is DO NOT pay extra for preferred club, it is NOT worth it. There are no wristbands in this hotel so you can go wherever you want, even into the preferred club areas and nobody checks. You can drink the too shelf liquor even without preferred club. Also, they gave us nothing extra in our room and we got turn down service only 1 night out of the 7 even after asking for it. Other issues we had with the hotel: 1. The lineups for restaurants were bad at times because reservations are not accepted. Be prepared to wait over an hour if you go around 7pm. One of the nights they closed two of the main restaurants , fusion and the Mediterranean leaving awful lines at the Brazilian. (Photo attached). 2. The food at this resort is sub par and the buffet is not good. It is outdated, the chairs are gross and serious lack of variety in food. Also, if you are into desserts you will be disappointed. 3. There were no signs for when and what events were taking place. 4. If you are a coffee drinker and have a Nespresso machine in your room, good luck getting Pods, it is like pulling teeth. My wife and I like a coffee each in the morning and one before dinner and they would only leave us 3 pods. We would call for more, they said they would come with more and never showed up. After asking numerous times we gave up by day 5. If you are planning on bringing young kids under 4, think again. This is not really a family resort. There is no activities for kids under 3 and if you have babies good luck finding milk. We asked for out fridge to be stocked and they said no. We would have to go to the bar at night to get milk or order room service which half the time would not show up. 6. Be very careful walking on the cement paths, they are extremely slippery. My kids slipped numerous times. 7. Our in room ipad for resort info was broken. We asked for another one and they replaced it and it was broken also. The Good: 1. Resort is nice outside. 2. Beach is very nice. 3. Water park is great. 4. Pool bars are great, quick service.

    Nov 16, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air: PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 102319