Resort Details

OnSite Dining
  • Barefoot Grill
    Timings - 11:00 a.m. – 6:00 p.m.
    Late night bites from 11:00 p. m. - 6:00 a.m.

    Delicious burgers and hot dogs served beachside.
    Late night bites include soup, sandwiches and pastries.

  • Barracuda
    Timings - Open 10:00 a.m. – 6:00 p.m.
    The right place for a tropical drink at the beach.
  • Bordeaux

    Timings - Dinner 6:00 p.m. – 10:30 p.m.

    Enjoy French à la carte gourmet dining experience.

    Air-conditioned with outdoor seating available.

    Adults-only

    Approx. seating capacity: 136


  • Coco Cafe
    Timings - 24 Hours.
    Premium coffee, snacks and ice cream booth in a casual and relaxed atmosphere.
  • Desires
    Timings - Sports bar- Open 5:00 pm- 11: 00 pm and night club - Open 11:00 p.m. – 2:00 a.m.
    -Sports bar and night club
    -Adults-only
  • El Patio
    Timings - Dinner 6:00 p.m. – 10:30 p.m.
    approx. seating capacity: 124
  • Himitsu
    Timings - 6 p.m. – 11:00 p.m.
    A la carte restaurant specializing in Asian cuisine.

    approx. seating capacity: 138
    Teppanyaki tables are for guests 12 and older and require a reservation.
  • Macao Bites Food Truck
    Timings - 3:00 p.m. – 6:00 p.m.
    Serving delicious burgers and hot dogs and chips by water park.
  • Manatees
    Timings - Open 10:00 a.m. – 6:00 p.m.
    Swim-up Bar
  • Oceana
    Timings - Breakfast 7:00 a.m. – 11:00 a.m., *Lunch 12:00 p.m. – 4:00 p.m., Dinner 6 p.m. – 10:30 p.m.

    A la carte Seafood specialties.

    approx. seating capacity: 132

    *Breakfast and Lunch are for preferred club members.
  • Portofino
    Timings - 6 p.m. – 10:30 p.m.
    Savour our exquisite Italian à la carte gourmet cuisine in an elegant atmosphere.

    approx. seating capacity: 120
  • Preferred Club Lounge
    Timings - 10:00 a.m. – 11:00 p.m.
    Located at the Preferred Club Lounge and for Preferred Club guests only.
  • Rendezvous
    Timings - Open 10:00 a.m. – 1:00 a.m.
    Enjoy drinks at our delightful lobby bar.
  • Seaside Grill
    Timings - 6 p.m. – 10:30 p.m.
    Serving a variety of à la carte grill meats, fish and hamburgers with show cooking.

    approx. seating capacity: 142
  • Showtime
    Timings - Open 8:00 p.m. – 10:30 p.m.
    Theater Bar
  • Sugar Reef
    Timings - Open 10:00 a.m. – 10:00 p.m.
    Serving top shelf cool drinks at this pool bar.
  • World Cafe
    Timings - Continental Breakfast 6:00 a.m. – 7:00 a.m. | Breakfast 7 a.m. – 11:00 a.m.; Lunch 12:30 p.m. – 3:30 p.m.; Dinner 6:30 p.m. – 10:30 p.m.
    A buffet-style restaurant serving a variety of international and local specialties.

    approx. seating capacity: 340
On-Site Amenities
  • 24-hour room service†
  • Babysitting
  • Butler service†
  • Concierge desk†
  • COVID test onsite
  • Doctor on call†
  • Elevators†
  • Exercise gym†
  • Laundry/Valet service
  • Pool†
  • 24-hour room service†
  • Babysitting
  • Butler service†
  • Concierge desk†
  • COVID test onsite
  • Doctor on call†
  • Elevators†
  • Exercise gym†
  • Laundry/Valet service
  • Pool†
  • Shops and commercial services
  • Spa†
Off-Site Amenities
  • Meeting Facilities†
On-Site Wedding Services
  • Guests for Dreams of Love and Dreams Ultimate to 20.

† Fees may apply

On-Site Recreation
  • Basketball court †
  • Bowling alley †
  • Children's program †
    Explorer's club:

    Ages: 3 – 12
    At this fully supervised children's program, kids will enjoy the following activities:
    - Arts & Crafts
    - Playground
    - Indoor game room with TV and video games
    - Weekly campout adventures
    - Big screen movies on the beach
  • Fitness center on-site †
  • General †
    Music, theme parties and live shows in the evening.

    Unique Selling Points:
    arcade, zip line and climbing wall
  • Hot tub †
  • Pool †
    Preferred Club (Family) Pool – located in the middle of the resort.
    4 pools - including infinity pool (located beachfront), relaxation pool, family pool with a splash zone and Preferred Club pool is Adults-only and saltwater pool.
  • Spa †
    The Spa by Pevonia®
  • Teen programs †
    Core zone teen's club:

    Ages: 13 – 17
    At this supervised program, teens can meet each other and enjoy activities such as sports, games and socials with no parents around.
  • Tennis court †
Off-Site Recreation
  • Water activities †
    Water Park (coming soon)

    Restrictions:
    -Minimum height require is 1.40M.
    -Minimum age require is 9 yrs. old.
    -Children must use floats at all times
    -Obey all rules given by the lifeguards
    -It is strictly forbidden to bring glass objects, tobacco, food or animals into the slide areas
    -Anyone under the influences of alcohol, drugs will not be allowed to access the facilities
    -Pregnant woman and people with heart problems must not use the slides
    -To use the slides is done under your own responsibility.
    -Added lazy river.
    -Minimum height required is 1.20 m or 3.9 ft
Off-Site Attraction
  • Altos de Chavon
    A fascinating recreation of a 16th century Mediterranean village on a cliff overlooking the Río Chavon.

  • Higuey
    A small historical town known for its large Basilica honoring the Virgen de la Altagracia, patron saint of the Dominican Republic. Stroll the small streets and sample some of the tasty local cheese and fresh fruit from the local markets.

  • Santo Domingo
    The capitol city of the Dominican Republic where the settlement of the Americas began. You’ll see the first cathedral and the first hospital, explore the cobblestone streets that wind through the Spanish colonial architecture and feel like you’ve gone back in time to the 1500s. Enjoy the fine entertainment and restaurants.
  • Saona Island
    A scenic island located off the south-east tip of the Dominican Republic. Sailboat or speedboat ride to this island where you’ll experience the incredible turquoise water and beauty of the limestone cliffs. You may even see some dolphins following your boat.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 9069 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great experience overall

    This resort is everything you need especially if you have kids. The water park is top notch, the taco truck is amazing! The beach is absolutely stunning my husband and son loved swimming in the waves. The water is turquoise/blue and kept very well. No seaweed. Katherine was servicing drinks on the beach all day, she is so pleasant, nice and quick on her feet! One of their top notch employees! Overall a great place to vacation and can see us going back again!

    Feb 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    One of the best resorts.

    We really enjoyed everything about the resort. Plenty of pools to chose from. Loved the preferred lounge and my butler Francisco. The world cafe offered everything and presented it very well. We would certainly return. The river boat area and water slide was another great area to spend the day.

    Feb 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best wedding venue and expectations exceeded.

    The staff was extremely friendly and the food was great. We had our wedding there and honestly is couldnt have been executed better. Zachariah - Very attentive during reception. Great energy and very professional. Lorenzo- amazing energy and professional service at buffet. Kelvin- extremely accommodating from breakfast in the morning to the French restaurant at night. He made sure we had everything we asked for. Alexandra- very helpful organizing the hibachi dinner. And was very friendly during the breakfast buffet. Sabrina- very friendly and always had great energy entering the buffet. Orlandy- wonderful energy and always making sure we had everything we needed at lunch. Arlin and Luisa - they always greeted us with a smile and made the best coffees they were extremely professional and kind. It was our favorite spot. Ely- very attentive and nice. Great energy. Jesus - met him at the preferred towel area and his English is very good. He was very nice and helpful. Yury (Justin beiber) - his energy is fantastic and must of been the most in shape employees on the resort. Did a great job leading fitness by the pool and dancing in the club. Adonis (baby face) - always has a smile and great energy. He seemed to be in all different areas from fitness to entertainment and overall many different talents. Was a highlight of the resort. Eddy (Edward) - great energy and lots of help with the suitcases and making sure we had our right things. Special energy. Maricabel- our wedding coordinator she kept us calm and had a loving energy. She was very professional and accountable and delivered everything as we asked for and more. We couldnt be happier with her service. Domingo- our butler he was always available and willing to help us. He helped accommodate any need we had. Our room was beautiful with the love written in rose peddles after the wedding. Truly exceeded our service expectations. Vlady flowers- they were so easy to work with remotely from abroad and gave life to our vision. The colors and coordination were perfect and elegant. In the ceremony and the reception. I was like a dream. Candra- very professional and nice. Her energy was sweet and relaxing both in the wedding bridal suite and her massages. Spa team- great energy and professionalism, were willing to adjust arrangements for massages. Amstar team- extremely nice and not overly pushy on excursions. They were very accommodating for rides to and from the airport for the whole wedding party. Seaside restaurant staff and service management. Extremely accommodating and provided an alternative menue for our wedding party. Great vibe and service.

    Feb 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Family vacation with toddler

    A wonderful clean resort for a family vacation... My husband and I took our 2 year old and it is great even for small toddlers. Highly recommend. Food quality was 10/10. Check in/out was super easy and fast. Pool areas and rooms were all very clean. My only complaint is they do not have very many waiters/waitresses getting drink orders for you at the pools/beach like most resorts do. We had a great time and will be back!

    Feb 17, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Salmonella poisoning

    I just landed from a family of 8 trip. I'll keep it simple with pros and cons. All In all we had a great time (minus our last day when my son got sick) and we were definitely able to focus on the positives, but we wouldn't go back due cons, mainly my son getting salmonella poisoning Pros - 1. Focus/emphasis on kids. The water park, lazy river, kids nightly entertainment amazing! They had the time of their lives. 2. Restaurants and food trucks were good. And we were able to get seating without reservations or a terrible wait. Lunch time food options with multiple food trucks/ outdoor dining was great. We ate from the grill at the pool for lunch every day. The buffet was actually the worst option for dining in our opinion. 3. Pools were beautiful. 4. No seeweed at the beach 5. Cold rooms, AC worked great 6. Comfortable beds 7. Some of the staff were very friendly and accommodating 8. Price was pretty good. Cons 1. My son got salmonella poisoning and was hospitalized 2 days after landing home 2. No hot water for 2 days 3. Over flowing toilet for 2 days 4. Loud water hammering plumbing all night that kind of shook the room sounded like they were doing construction all night. 5. Pool bar ran out of vodka/tequila by like 4pm every day. if you wanted that you had to go find another bar that was serving it . 6. Waves!!! I know that they can't control the ocean, but I was really looking forward to the calm Caribbean ocean with no waves to swim w the kids. So sad about that 7. The tile by the pools is so slippery. So many people fell 8. Lack of towels. They were like gold getting fresh towels for showers 9. Not an overwhelming feeling of helpfulness from staff 10. People were soliciting us like everywhere. In the lobby, by the buffet, outside in the corridor at night. People were trying to sell you stuff everywhere you went.

    Feb 17, 2025
Hotel Advisories
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Allowed

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