Hotel Overview

Dreams Cozumel Cape Resort & Spa offers Apple Vacationers Exclusive Perks! Enjoy perks like FREE extras, upgrades, and discounts you’ll only receive by booking with Apple Vacations. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.
Situated on the longest stretch of beach on the island, Dreams Cozumel Cape Resort & Spa puts guests in a beautiful tropical oasis, just minutes from the island’s biggest attractions, including the Mesoamerican coral reefs and the ruins of San Gervasio. With a stunning and contemporary architectural design, Dreams Cozumel Resort & Spa holds 154 Preferred Club suites, luxuriously equipped with modern décor. Swim-out suites offer the perfect way to relax poolside from the privacy of your room. A large inventory of suites also offer stunning ocean views, so guests can appreciate the wondrous natural beauty of Cozumel. 
Every palette will be pleased at Dreams Cozumel Cape Resort & Spa. This Unlimited-Luxury®resort boasts four gourmet á la  carte  restaurants,  one  buffet  and  four  relaxed  bars  and  lounges  where  guests  will  find everything  from  kid-friendly favorites to sophisticated Asian-Mayan fusion cuisine. If someone  is seeking midnight snack, room service also offers convenient and delicious dining options. 
It wouldn’t be a family getaway without a healthy dose of fun and relaxation—and Dreams Cozumel Cape Resort & Spa delivers on both. Daily and nightly entertainment, including beach games, pool parties, cooking classes and live shows mean there’s never a dull moment in paradise. The Explorer ´s Club for children offers a fun, supervised environment for children, complete with staff certified by the Red Cross. Teens can chill at the Core Zone with  video and arcade games or chat with new friends. While the kids are away, adults can indulge at the largest spa complex on the island, featuring massages, facials, manicures and everything else needed to be fully rejuvenated. Plus, romantic amenities and our unique location makes this a perfect destination to celebrate special occasions such as weddings, couples escapes, or family vacations.

Property Information

Suites: 154

{{title}}

Hotel Details

Amenities

Show More

Activities

Show More

General Policies & Fine Print

General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. 

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3.5 426 reviews
  • 4.0 star tripadvisor rating
    Family vacation

    This is our third time visiting Cozumel, and we have been to two other resorts on the island, or overall experience was good not great, the post hurricane experience The first 2 to 3 days were really unorganized and a bit chaotic, but as a week went on, things got better, like I mentioned earlier, Aaron Giuliana Enrique we’re all top-notch. Everyone else was just average, and some of the staff was rude, other resorts were much easier to organize entertainment every day one resort had an activity board that laid out everything activity wise for the day and times it was very organized. Your resort was sometimes hard or we had to work hard to organize what we wanted to do and or get information and that’s where Enrique came in and we would just find him and he would help organize our stay .

    Jul 12, 2024
  • 5.0 star tripadvisor rating
    A glimmer of sun after hurricane Beryl

    My visit to the resort got delayed due to the hurricane. I will not be there till the end of the month. I simply wanted to take the time to acknowledge the phenomenal customer care experience I’ve had in rearranging my booking at Dreams. A big Thank You ! to Virginia from reservations who has patiently worked with me and the hotel booking agency I used to make my reservation to salvage my family vacay that I have been dreaming of for so many months. Looking forward to my stay at Dreams Let the count down begin! 😊

    Jul 08, 2024
  • 5.0 star tripadvisor rating
    Coz

    excellent place, took care of biz during the hurricane, great staff, wonderful place, everyone should get a raise

    Jul 08, 2024
  • 1.0 star tripadvisor rating
    No Dreams here… should be called Nightmares!!!

    Will never come back!!!!! Was without electricity for off & on for 3 days (sunny skies), way before the hurricane even hit. When being told to bring our luggage down the day before the hurricane, was told we couldn’t go back to our room and to basically stay outside the whole time (we have 2 small children). They didn’t even start trying to put people in rooms until 5pm! They made everyone go to secrets (even people with kids & the staff was very very rude). We stood in line for 4!! 4 hours to get a room because they was so unorganized they couldn’t figure out what to do (but the people who paid less than us at sunscape, already had 3 lines of people who had rooms). Their staff was rude & when I finally had enough and got mad, they told me I didn’t have to shelter there I could go elsewhere as at this point I was a “refugee” seeking shelter & not a guest anymore. I asked if I wasn’t a guest would I be refunded my money for the night!?!? They of course said not. When asked if I had to stay another night due to the hurricane, would our room be covered!? They said they would give a “discount” rate… at this point I feel I should be refunded for going so long without electricity or air conditioning BEFORE THE HURRICANE FOR 3 DAYS PRIOR!!!!! With all that being said, the actual staff was very nice… management was an absolute joke unless they was trying to badger us into buying a Hyatt membership!!! Did I mention I paid to be a “preferred” member with Dreams!?!? Do NOT waste your money coming here, it was a complete joke!!!!! If a negative star was an option, I would be putting that! Not to mention, the pictures of this place is a lie! The beach is tiny & the pool is smaller than an apartment pool!

    Jul 05, 2024
  • 4.0 star tripadvisor rating
    Beautiful Property w/Incredible Views

    The swim-out room, and a beach-front ocean view, was one of the best vacation experiences we've ever had.

    Jul 02, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.