Hotel Overview

2019 Resort Added Values
Honeymoon: Bottle of sparkling wine and upgrade to Crown Club Room (based on availability).
Family: First child 12 and under Stays, Plays and Eats Free with two paying adults.
Family of Five: Families of five may share the minimum room category with existing bedding (two adults and up to three children 12 and under).

Enjoy a perfect beach vacation at the all-inclusive Crown Paradise Club Cancun. From a romantic honeymoon to a fun-filled family getaway, Crown Paradise Club Cancun offers something for everyone.

You will find many activities to ensure fun all day long: water aerobics, water polo, a mini-club, beach volleyball, and boogie boards to name a few. Splash in the water park with its water chutes, zip line, and rappel. Take a dip in one of the four pools, lounge on the soft white sandy beach, or relax at the spa. Guests can also enjoy complimentary Wifi connection throughout the resort.

When the sun goes down, the night heats up at the Crown Paradise Club Cancun. Kids of all ages can enjoy different nightly themed shows, which take place every evening and include favorites like Barney, The Little Mermaid, and Shrek. Other evening entertainment shows feature special themes, including musicals, circus night, and more. Head to one of seven bars and lounges for an after-dinner drink and music or dance the night away at the disco!

Crown Paradise Club Cancun offers an incredible variety of restaurants; from fine dining to poolside snacks. Whether you and the family are in the mood for Mexican, French, Italian, Japanese, seafood, or craving a tasty steak, you'll find something to please your palate every day of your stay.


Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 1986
Last Renovation: 2010
Accessible rooms: 7
Floors: 8
Total rooms: 616


Hotel Details


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Hotel Advisories

Advisory NO STUDENT GROUPS OR SPRINGBREAKERS ALLOWED It is our policy that all Guests under the age of 18 must be accompanied by a guest 21 or older who must either share the same room or be in a nearby room. If THE HOTEL [s] determines that a reservation violates our policy we reserve the right to: 1. Collect a $50 damage fee per person which will be returned upon check-out and sign compliance with our Guest Vacation Policy
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory Bathroom renovations have started for the standard rooms in the Paradise tower. The bathtub, washhand basin, finishing & accessories will be totally renovated. Tools to be used: Mechanical drill, shovel, wheelbarrow, cutter & general construction worker tools. Work schedule & days: 10:00am-7:00pm Monday-Saturday. Work will be hidden by wooden walls. They will block 15 rooms at a time on a floor until they finish the floor. Please note renovation dates & times are subject to change.
Advisory Please note that the hotel will be closing restaurants on an individual basis in phases in order to conduct annual maintenance. This program includes work on furniture, restrooms, air conditioners, kitchens and general paintwork. When a restaurant is closed, the menu will continue to be offered in another restaurant. No drilling or banging will take place. Access to areas under maintenance will be closed to guests to avoid any inconveniences.
Advisory Continued: Work will take place Monday-Saturday from 9am-6pm. Please note maintenance dates are subject to change at any time without prior notification.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - 
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - 
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 12215 reviews
  • 4.0 star tripadvisor rating
    Rick Zhao

    Overall, it's a good resort especially the kids facility is top-notch. Resort infrastructure condition has room to improve, it's a bit out-dated. Food quality at the buffet was average, not many choices, please don't expect anything that would WoW you at buffet.

    Dec 05, 2019
  • 4.0 star tripadvisor rating
    Family vacation

    Beach was wonderful, the specialty restaurants were good but the lunch and evening buffet was fair to good. Very clean and the grounds were well kept up. Our room was what we asked for which was helpful for our family to get their own beds and bathroom.

    Dec 04, 2019
  • 4.0 star tripadvisor rating
    Great vacatiohn place for families

    Wonderful beach and nice pools. Fun activities. /The Club on the eighth floor was excellent; Jerry and Dariana took good care of us, and we enjoyed having drinks there before and aftr dinner. Also the breakfast service was terrific.

    Dec 04, 2019
  • 4.0 star tripadvisor rating
    Amazing Beach Front Hotel

    The location is superb, the staff is friendly. The amenities are also great. The pools were amazing and the beach was very clean. The restaurants were good too, but need to reserve well in advance. They can increase more vegetarian options. Would love to come back again. They need to increase the air conditioning in the room. It got little hot in the room. There was coffee machine in the room, but no coffee :)

    Dec 04, 2019
  • 3.0 star tripadvisor rating
    Capable to be better. Have settled for mediocrity

    ++ - Close to the airport ; 1 stop to Cancun sign ; 2 stops to the mall ( beautiful !) by city busses that come in every 5 mins - Clean property ; fairly friendly staff ; not pushy - All rooms have an Ocean view. 2 storey units with bunk beds are very good. Rooms are good - par for the course - 100 USD Costco credit - Pools are very good. Ocean is super clean with no weeds. SPECTACULAR views - - - Food is bland, repetitive and lacks creativity. Good as sustenance ; will not light up your taste buds - Fujiyama, Gallo & La Piazza and average. Booking is a pain - get in 2 days earlier - Room service has a 5 USD charge - All pools close at 7/8 PM - this is a joke if you are used to rooftop pools in Miami-FLL partying thru 2 AM - Drinks are aplenty but watered down - tip the bartender for better ones - If you are a vegetarian the options are limited and the fare blander and more insipid Bottom line : With better management this could be a very good resort. Looks like they have settled to be average.

    Dec 03, 2019

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319