Hotel Overview

2019 Resort Added Values
Honeymoon: Bottle of sparkling wine and upgrade to Crown Club Room (based on availability).
Family: First child 12 and under Stays, Plays and Eats Free with two paying adults.
Family of Five: Families of five may share the minimum room category with existing bedding (two adults and up to three children 12 and under).

Enjoy a perfect beach vacation at the all-inclusive Crown Paradise Club Cancun. From a romantic honeymoon to a fun-filled family getaway, Crown Paradise Club Cancun offers something for everyone.

You will find many activities to ensure fun all day long: water aerobics, water polo, a mini-club, beach volleyball, and boogie boards to name a few. Splash in the water park with its water chutes, zip line, and rappel. Take a dip in one of the four pools, lounge on the soft white sandy beach, or relax at the spa. Guests can also enjoy complimentary Wifi connection throughout the resort.

When the sun goes down, the night heats up at the Crown Paradise Club Cancun. Kids of all ages can enjoy different nightly themed shows, which take place every evening and include favorites like Barney, The Little Mermaid, and Shrek. Other evening entertainment shows feature special themes, including musicals, circus night, and more. Head to one of seven bars and lounges for an after-dinner drink and music or dance the night away at the disco!

Crown Paradise Club Cancun offers an incredible variety of restaurants; from fine dining to poolside snacks. Whether you and the family are in the mood for Mexican, French, Italian, Japanese, seafood, or craving a tasty steak, you'll find something to please your palate every day of your stay.


Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 1986
Last Renovation: 2010
Accessible rooms: 7
Floors: 8
Total rooms: 616


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory NO STUDENT GROUPS OR SPRINGBREAKERS ALLOWED It is our policy that all Guests under the age of 18 must be accompanied by a guest 21 or older who must either share the same room or be in a nearby room. If THE HOTEL [s] determines that a reservation violates our policy we reserve the right to: 1. Collect a $50 damage fee per person which will be returned upon check-out and sign compliance with our Guest Vacation Policy
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory Bathroom renovations have started for the standard rooms in the Paradise tower. The bathtub, washhand basin, finishing & accessories will be totally renovated. Tools to be used: Mechanical drill, shovel, wheelbarrow, cutter & general construction worker tools. Work schedule & days: 10:00am-7:00pm Monday-Saturday. Work will be hidden by wooden walls. They will block 15 rooms at a time on a floor until they finish the floor. Please note renovation dates & times are subject to change.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 11113 reviews
  • 4.0 star tripadvisor rating

    I am very Satisfeid with all services, the place is very comfortable, safe, beautiful beach, good restaurant, much attractions for adults and children, food very good and varieties, beautiful pools and great variety of drinks.

    Jun 21, 2019
  • 5.0 star tripadvisor rating
    Amazing family spot

    Just starting off saying this is an amazing family resort. My stay exceeded all expectations we had visioned. This was our 5th time in Cancun, but our 1st time at CPC and with the kids ages 9,6, and 3. If I was just traveling with my wife, I would stay at an adults only resort like we have in the past, but for sure will return here with my family in the future. Had a small issue starting out luckily that got resolved after the 1st night. At check-in we upgraded our room to bunk beds for the kids. This was $60 per night extra. The room was on the outer wing of the resort on the 5th floor and was horrible. View was of a torn down resort next door. Patio door wouldn't lock. WiFi didn't work. Next day we got the room switched and resolved everything. Now the rest of our trip was nothing short of amazing. Beach was great and they cleaned it everyday. My kids loved the swimming in the ocean. Pools were also great. Kids club play area was a huge hit for my kids and we went there everyday also. Played a fun game of putt-putt golf. Night Magic show was great. A lot of fun activities for the kids. We made reservations for the restaurants every evening for dinner. Our favorite place to eat was Fisherman's. We ate there twice and I feel like they had the best steak there and fried squid rings. The Italian was our second favorite. Great Salmon dinner there with a cappuccino. Breakfast was pretty good. We don't eat big usually for breakfast but ate fresh made omelettes with toast and yogurt. Orange juice wasn't the best but my kids didn't complain and I drank coffee mostly. Overall this was a great experience and would recommend this as a top place in Cancun to visit with your family. Bars were nice also. They had a decent liquor selection in all of them. 1800 tequila, Skyy Vodka. The lobby area bar made great Chocolate Martini's.

    Jun 20, 2019
  • 3.0 star tripadvisor rating
    Family Trip +18 yrs

    Hotel is very nice, but getting very outdated and needs cosmetic works in the rooms. The location is beautiful, right on the beach. Felt the adult pool could have been located in a better spot (you can’t see the beach from there and gets very hot during the day). The main pool is too crowded with kids if you don’t have children in your group. Hotel staff was very nice and friendly, but a little lacking in customer service when it comes to delays, etc, they are not too accomdating.

    Jun 20, 2019
  • 3.0 star tripadvisor rating
    Good for Families

    Some travel challenges which the hotel was not very accommodating to travel delays/mishaps. Beautiful property and location. Would say great for families but if you have an over 18 group another property would be better

    Jun 20, 2019
  • 4.0 star tripadvisor rating
    2019 trip

    Good family resort. Just a short trip to get to the heart of Cancun. I would definitely stay at this resort again. The staff was very friendly and there was alot for the kids to do. We are already looking into a trip for 2020.

    Jun 20, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats; Swift Air: PC 18-229, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 61919