Hotel Overview

2019 Resort Added Values
Honeymoon: Bottle of sparkling wine and upgrade to Crown Club Room (based on availability).
Family: First child 12 and under Stays, Plays and Eats Free with two paying adults.
Family of Five: Families of five may share the minimum room category with existing bedding (two adults and up to three children 12 and under).

Enjoy a perfect beach vacation at the all-inclusive Crown Paradise Club Cancun. From a romantic honeymoon to a fun-filled family getaway, Crown Paradise Club Cancun offers something for everyone.

You will find many activities to ensure fun all day long: water aerobics, water polo, a mini-club, beach volleyball, and boogie boards to name a few. Splash in the water park with its water chutes, zip line, and rappel. Take a dip in one of the four pools, lounge on the soft white sandy beach, or relax at the spa. Guests can also enjoy complimentary Wifi connection throughout the resort.

When the sun goes down, the night heats up at the Crown Paradise Club Cancun. Kids of all ages can enjoy different nightly themed shows, which take place every evening and include favorites like Barney, The Little Mermaid, and Shrek. Other evening entertainment shows feature special themes, including musicals, circus night, and more. Head to one of seven bars and lounges for an after-dinner drink and music or dance the night away at the disco!

Crown Paradise Club Cancun offers an incredible variety of restaurants; from fine dining to poolside snacks. Whether you and the family are in the mood for Mexican, French, Italian, Japanese, seafood, or craving a tasty steak, you'll find something to please your palate every day of your stay.


Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 1986
Last Renovation: 2010
Accessible rooms: 7
Floors: 8
Total rooms: 616


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory NO STUDENT GROUPS OR SPRINGBREAKERS ALLOWED It is our policy that all Guests under the age of 18 must be accompanied by a guest 21 or older who must either share the same room or be in a nearby room. If THE HOTEL [s] determines that a reservation violates our policy we reserve the right to: 1. Collect a $50 damage fee per person which will be returned upon check-out and sign compliance with our Guest Vacation Policy
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory Bathroom renovations have started for the standard rooms in the Paradise tower. The bathtub, washhand basin, finishing & accessories will be totally renovated. Tools to be used: Mechanical drill, shovel, wheelbarrow, cutter & general construction worker tools. Work schedule & days: 10:00am-7:00pm Monday-Saturday. Work will be hidden by wooden walls. They will block 15 rooms at a time on a floor until they finish the floor. Please note renovation dates & times are subject to change.
Advisory Please note that the hotel will be closing restaurants on an individual basis in phases in order to conduct annual maintenance. This program includes work on furniture, restrooms, air conditioners, kitchens and general paintwork. When a restaurant is closed, the menu will continue to be offered in another restaurant. No drilling or banging will take place. Access to areas under maintenance will be closed to guests to avoid any inconveniences.
Advisory Continued: Work will take place Monday-Saturday from 9am-6pm. Please note maintenance dates are subject to change at any time without prior notification.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating 12102 reviews
  • 3.0 star tripadvisor rating
    Ok, smelly rooms, looks kind of old

    Ok hotel, but rooms have bad smells, sliding doors very old, you can hear noise from outside, and on windy days horrible noise thru the door, can't sleep with it. Old looking hotel, on pictures much nicer. Giving 3 star

    Nov 13, 2019
  • 5.0 star tripadvisor rating

    My friend and I visited for a relaxing vacation. The service in the hotel was excellent especially Jerry & Dariana for breakfast in the VIP lounge on the 8th floor, and Helchor in the VIP lounge in the evenings.

    Nov 13, 2019
  • 5.0 star tripadvisor rating
    Great Vacation

    It was excellent service. Staffs were friendly and kind. The room was clean and fresh. the balcony view was great and nice view straight on the beach. Great location and activities outside the resort was great. Snorkeling was a great experience. Overall, it was a great experience. Recommended for family to have a relaxing time!

    Nov 13, 2019
  • 5.0 star tripadvisor rating
    Crown Paradise Club

    A good resort for a family vacation! Don’t miss out on the great service from Salatiel and Victor at the buffet restaurant. Check out amazing shows , especially Michael Jackson , Mexican show, and Rock band!

    Nov 13, 2019
  • 5.0 star tripadvisor rating
    My Birthday was awesome thanks to Leon and Rafael!!!

    I got to the hotel only to have to wait 2 hours to check in, which was ridiculous, after a long flight I wanted to get my room quick, but they lost our reservations. After I settled in to my room which took forever, I needed a drink. I went to the bar and was greeted by friendly faces. After conversing with them I found their names were Leon and Rafael. I asked what they would recommend and they made me amazing drinks every time. I think the most important part of the hotel is the staff and these two guys are the best. The only reason my trip was saved because of Leon and Rafael who were the best bartenders I’ve ever had. They were so much fun and made me want to hang out at the bar all day. They treated me so well that I brought my friends to meet them. The bar became the hangout spot when those two were bartending because the other bartenders could not compare to them. The club was also a lot of fun for me and my friends. They played a lot of Spanish music which I liked and the DJ was great. There was a mix of lights and fog that made the dancing fun. The food was amazing the entire time I was there. There was so much variety and everything tasted great. Overall, it was the great food, drinks, and employees that made the trip fun.

    Nov 12, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air: PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 102319