LocationSt Lucia - Beach
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating7348 reviews
Such a great vacation
First of the all, the ride from the airport really is LITERALLY 5 minutes and you are at the resort. Check in was a breeze. Our room was clean and was made up everyday while we were at breakfast. The room was fine and very clean. Was stocked everyday also with waters, sodas and beer. Every restaurant we ate at was very good and plenty of choices. The restaurant that had the buffets was great, plenty of food for all. Our favorite place was the jerk treehouse, great lunch spot. All the staff was very helpful. We did one excursion, the land and sea tour. Two stops for snorkeling, saw some great fish. The lunch spot was very good and the water fall and mud bath is a MUST. The price was right since it was an all day trip. Now to the seaweed, THERE IS NO PROBLEM WITH THE SEAWEED. If you come from the east coast, there is more in our waters. The hammocks in the water are very relaxing and i took my kids christmas picture there, santa hats and all. My two suggestions, have hooks in the bathroom to hang your wet stuff. Be careful regarding water gettng on floor during a shower, i did slip from the water. Also make sure you were some sort of shoes poolside, those bricks GET HOT. We will definitely will be back.
The staff was amazing!
The resort was clean and spacious! The staff was amazing! Kind and friendy and helpful and smiling! Shout out to a few favorites! Shekina, your smile was a great way to start our day! Dillon, T & G, no fruit or straw, you were very helpful and had a great memory! Latoya, everyone deserves to be happy! Kelly, Kerry and Princess, you took such great care of us with your friendly personalities and amazing cocktail talent! We had a wonderful week with all of you! Cheers!
Great trip with my infant and husband
We just came back from Coconut Bay and had a wonderful time! The staff is absolutely wonderful - great service through and through. Special thanks to Shakena at the main restaurant, Nicole at the pool, N. Daniel at Jerk treehouse, and Elie from Silk restaurant for super excellent service and kindness. Coconut bay made things very easy to travel with our 6 month old - pack and play already prepared, high chairs at every restaurant and the Coco Kidz Club! The pools and beach were beautiful and the whole atmosphere was very relaxing. The theme nights were fun and we particularly enjoyed the meals out by the main pool. Definitely recommend for any families with small children as there is SO much to do - petting zoo, Kidz Club, slides, lazy river, beach, etc. Lovely, lovely time :) Our favorite meals were at Jerk Treehouse and Silk restaurant, but we didn't have the pleasure of trying all of the places. Thanks for the delightful time!
My partner and I have just spent a very relaxed 2 weeks at the beautiful and friendly Coconut Bay. The holiday started well with the blissfully short transfer from the airport, literally a 2 minute transfer! From landing to having our feet in the sand with our welcome drink was about 15 minutes. Despite the close proximity to the airport we were never bothered by plane noise, there are only about 6 flights a day, and it is only the departing flights that you will notice. None fly late at night. We stayed in the Harmony side of the resort, we were happy with our room, no rainfall power showers here but spotlessly clean and lovely big comfy bed. Air con was a god send! Food was good, buffet is fairly average but always found something tasty to eat. The a la carte restaurants Silk and Seaside were exceptional. Special mention to Gania at Silk for being the perfect host each time we went in. We loved the upstairs bar with the outdoor seating in the evening, and you will have a brilliant time if you meet Ed, really friendly and professional, thank you for some really memorable evenings! There is loads to do through the day but you are never hassled to take part if you don’t want to, it’s very laid back here! Would definitely recommend the aqua aerobics with Vernon, but don’t expect an easy class!! He makes you work!! But my goodness he is inspiringly graceful! I would recommend just going to watch him take the class even if you don’t feel up to taking part- you will not be disappointed! All in all we had a great time at a friendly hotel, it’s not the highest spec hotel in the world, but more than makes up for it will the absolutely excellent staff. We would feel privileged to visit again, thank you!
Best Weekend Ever
Im Proud To Say That My Weekend at Coconut Bay Was Amazing And I Would Love To Do It Again In The Near Future. I Met The Amazing, Friendly Workers .. With Warm Hearts And Cheerful Souls Id Like To Big Up Marvius, Dory, Tesh,Curtly, Ishee, Nissa and Kasha. Keep That Positive Energy I Enjoyed My Stay. Keep Smiling 🤗