Resort Details

Dining
OnSite Dining
  • *BLOVED
    A la carte restaurant located next to the beach, with a beautiful view. Enjoy the best organic food. Serving breakfast, lunch, snacks and dinner. Exclusive for Privileged guest.
  • Adelita
    Mexican a la carte restaurant serving dinner.
  • La Palapa
    Buffet-style restaurant that serves breakfast, lunch and snacks.
  • Mamma Mia
    Italian a la carte restaurant serving dinner.
  • Rauxa Restaurant
    Rauxa Restaurant, its culinary concept combines the best flavours of the mexican, japanese and mediterranean cuisines. Reservation required for dinner.
  • Snack Bar Sorrento
    Terrace area next to the pool that offers snacks and salad bar, offering day service.
  • Stakeville
    Steak grill serving a la carte dinner.
  • Tao Cat

    Asian cuisine in a casual atmosphere, open air by a cenote.

  • Various Lounges/Bars
    - Margaritas: Lobby Bar
    - Tequila: Offer service to the pool and beach area with a large variety of cocktails.
    - Maa-Loo: Freshly made natural juices.
    - BLoved Bar: Exclusive for Privileged guests. 
    - BAqua: Pool swim-up bar, offers exquisite diversity of drinks in the pool.
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Bell staff/porter
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Gift/News stand†
  • Golf,Offsite†
  • Housekeeping - daily
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Bell staff/porter
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Parking†
  • Pool
  • Restaurant
  • Room service†
  • Room service - limited hours†
  • Safe deposit box†
  • Spa†
  • Tour/sightseeing desk
  • Water sports†
Off-Site Amenities
  • Internet Access†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    This resort has 1 outdoor hot tub by the beach with a beautiful ocean view.
  • Motorized Water Sports †
    - Jet skis
    - Fishing
    - Scuba diving
    - Parasailing
  • Non-Motorized Water Sports
    - Scuba diving lessons (in the swimming pool)
    - Aerobics
    - Water polo
    - Volleyball
    - Football
    - Gym sessions
    - Dancing
    - Darts
    - paddle boards
  • Pool
    There is 1 big pool on-site with different areas for relaxing and sports.
  • Spa †
Off-Site Recreation
  • Golf †
    Golf course located within a mile of the property.
Off-Site Attraction
  • Playa Del Carmen
  • Tulum Xel-Ha

† Fees may apply

Guest Reviews from Apple Vacations Customers

Hotel Advisories
  • AdvisoryAdults only resort. Minimum check in age is 18 year round.
  • AdvisoryAdults only resort. Minimum check in age is 18 year round.
  • Advisory-Important information for our guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • Advisory-Important information for our guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation fee: 33.425 MXN (Approx. 1.78 USD) (Plus Taxes) per person, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • Minimum Guest Age: 18
  • General Policies:

    This Is An Adults-Only Resort - The minimum age for all guests is 18 years old.  This is closely monitored, checking identification of all clients upon check-in.

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.