The hotel's 415 rooms are known for their spacious layouts and beautiful Mexican-Caribbean decor. The terraces and balconies are an essential feature enabling one to feel the soft Caribbean breezes, even while in bed. From the rooms, you can fully enjoy the Caribbean experience.
Near the pool and next to the sea, there is a wonderful place for refreshments and snacks. Five theme restaurants and seven bars offer variety, quality, and great service. Discover authentic Mexican cuisine or savor the best of international cuisine. You will also enjoy the theme restaurants: Asian cuisine, Steak House, Creperie, and more! In addition, you can choose from a wide range of Caribbean cocktails, refreshments, juices, and snacks.
The resort offers everything from aquatic sports, relaxing massages and live music to extraordinary views in unforgettable locations. Five pools are located next to the sea, with Jacuzzis for those looking to relax. The Alegria Spa offers a full range of spa services (fee) for you to enjoy, and the privileged setting of the hotel offers you the opportunity to try out several championship golf courses. There is also a children's area. Have fun in the water or relax with a cocktail under Caribbean palms or at the poolside bar!
The hotel's staff is made up of a complete team of professionals. Their mission is to ensure that you have a fantastic vacation, and they will do everything possible to ensure that you do! Additionally, the resort also holds Travelife Gold Certification, which shows a commitment to protecting the environment and promoting sustainability.
LocationRiviera Maya - Beach
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 2410 reviews
My sister and I visited and had a wonderful time. I will say the sea weed was awful but that's just mother nature for you. The hotel was clean and the staff was very helpful. Our biggest struggle at other resorts was booking dinners and so on. Thanks to Benjamin and Israel it was by far our easiest experience when it came to booking dinners and massages. They were also very helpful with any questions we had and giving useful information. I give my over all experience 👍👍 two thumbs up.
No plan for seaweed and they just don't care...
Main beach is completely awash with seaweed! Seaweed is a known problem that has been around for years in Mexico. I fully understand that is a natural thing but to have no plan for the seaweed is incompetence of the highest order for a beach hotel. After over 1 week they have made zero impact on cleaning the main beach. It is awash with huge piles of stinking rotting seaweed. The main beach loungers are unused because of the smell so everything else is overfull. The smell invades the restaurants. It's horrendous. But have they a plan? No! There are 2 - 4 staff members occasionally cleaning the smaller beach and that is it. They don't care as "it is beyond us" They asked the guests to help clear it for a free t-shirt whilst they have other staff scooping 4 leaves out the ornamental pond and scrubbing the bins. I believe they are hoping a unicorn is going to come and eat it all up.
I visited with my family for the first time, We had a great time. The hotel is very clean and beautiful, the staffs are very friendly and I love my stay and I will definitely come back also I will recommend this place to my friends.
1st time to Mexico
This was our first visit to Mexico & it did not disappoint. The hotel was recommended to us by a family friend & we found it to be fantastic. The entertainment team were amazing, they work so hard, Mitsi, Georgina, Rodrigo, Vivi, Miguel & Tony...you helped make our holiday amazing, Thankyou. The beach party, pool party, live music round the pool, tacos & tequila, just brill. The rooms are basic, but were clean, cool with air con & maid service was everyday. The little animals on the beds (towels) added that extra touch. The food was lovely, having different restaurants to choose from was nice, it makes a change from going to the same buffet everyday. You have to book in early to get the restaurant you want, but again, this is easy enough at guest services. The marina is also nice to sit, eat, drink & watch the dolphins, just a 5 min walk. We would recommend this hotel but everyone has there own views. We will most definitely return, so Thankyou Yucatán & team 😊.
Catalonia yucatan beach resort
Fantastic stay.. ENTERTAINMENT TEAM were amazing! Made me and my Fiance feel part of there team! Always something going on, you can not be bored at this resort!! Staff always are so friendly especially Vici, Rodvigo, Melissa, Tony and Miguel and everyone else I dont mean to miss out anyone but these guys are incredible always going that extra mile to make your stay that extra special can't thank them enough!!! Excellent holiday!!! Love it! I want to move out and join the team 💖 also want to thank the photographers!!! They are so friendly and have fantastic skills! Love you all x