Hotel Overview

Named after the magnificent beach known as Playa de Punta Maroma, Catalonia Playa Maroma lies at a privileged point on the Caribbean coast. With Mexican decor including vibrant colors and palapa roofs surrounded by the native jungle, this all-inclusive resort is the perfect place for a family-friendly vacation or romantic getaway. This Riviera Maya hotel is located a convenient 20 minutes away from the Cancun International Airport.

400 comfortable rooms are distributed in six 2 and 3 story buildings. Rooms have been designed and decorated in a contemporary style, each with balcony or terrace.

Enjoy five themed restaurants and bars at the resort. El Pajarito offers abundant buffets for breakfast, lunch, and dinner. La Tortuga serves up lunch with grilled Mediterranean specialties. Tio Pedro delivers amazing Mexican specialties ˆ la carte for dinner. Terrace Tapas Lounge & Bar has delicious seafood specialties served a la carte for dinner (not part of the all-inclusive plan). When in search of a cool and refreshing cocktail, the choice is yours. Bar Tequila, the Lobby bar, is open 24 hours. The Beach Bar will keep your thirst at bay while you are relaxing in the sun's warm rays throughout the day. Catalonia Playa Maroma also has a disco that is open from night until dawn.

Coordinated daily by the entertainment staff, the resort offers a variety of activities day and night for guests of all ages. Some of these include non-motorized water sports, a large swimming pool, kayaking, aerobics, beach volleyball, archery, scuba diving lessons, kids club, and more!

Additionally, the resort also holds Travelife Gold Certification, which shows a commitment to protecting the environment and promoting sustainability.

Location

Playa Maroma- Beach
Cancun, Mexico (CUN) : 30 miles

Property Information

Year Built: 2000
Accessible rooms: 4
Floors: 3
Total rooms: 400

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory - Important Information For Our Guests - Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

 

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 9797 reviews
  • 1.0 star tripadvisor rating
    No AC!!!

    We are currently at the hotel, the AC in our room last night did not work, the room did not cool below 27 C (80 F). We called for service about 3am, the guy came tried to fix it, couldn’t, said he would be back in 20 min, he never showed back up. We toughed it out for the night and called again first thing this morning. When we called they told us “we fixed it last night” after explaining it was not fixed they agreed to send someone out to “fix it”. We made multiple calls today letting the front desk know it was still not fixed, don’t get me wrong the maintenance guys spent hours trying to fix it, so tonight WE asked to change rooms. They weren’t going to do ANYTHING about it but continue to send people to try to fix it. After a day of vacation wasted constantly checking to see if the AC was fixed, packing up our luggage, moving rooms and unpacking again we asked for some sort of compensation, the first lady we spoke to told us there was nothing they could do and if we wanted to give them a bad review then do it! We called back and spoke to a “manager” who told us they compensated us already by giving us a room with AC for tonight! Are you kidding me?????? Then told us we would have to meet with him tomorrow because he had to talk to his manager first before he could do anything for us. Oh and I forgot to mention we went from a room with a great view to a room with absolutely no view. As of right now I would never stay at another Catalonia resort, there are way too many places that have excellent customer service and we are regretting giving them a chance.

    Aug 12, 2019
  • 2.0 star tripadvisor rating
    Not what I expected

    Not a great resort, people are just doing there job, must be a member to receive good service. They are very focused on selling you membership/timeshare. Resort can really be an asset if they would could work on landscape. Everything was too far. not very friendly. Would not stay at any of these resorts.

    Aug 12, 2019
  • 4.0 star tripadvisor rating
    Catalonia Couples Connection

    A great experience in a wonderful atmosphere with very good service. The pool area was a great source of activity and entertainment. The restaurants where 5 star!! Especially the Japanese Restaurant! The entire group of 10 was pleasantly satisfied.

    Aug 12, 2019
  • 3.0 star tripadvisor rating
    okay trip!

    The trip was fun.... but some of the stuff were rude and didnt want to accommodate for a large group. The waiters were rude and didnt want to resolve some issues. But the bar staff was amazing. Narsario was the best he makes the best drinks and he is super fun. Gave me many different drinks to try. He made my sister birthday special. Thank you Narsario!!

    Aug 12, 2019
  • 5.0 star tripadvisor rating
    Patel Family's review

    Amazing place to stay. Cost efficient stay, wonderful services, varieties of restaurants including great buffet restuarant, very professional staff, rooms are clean and great housekeeping. Highly recommended !

    Aug 10, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519