Family: Kids 6 and under Stay Free.
LocationLa Romana - Beach
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Guests staying in Privileged room categories are entitled to enjoy the following facilities and services:
-Privileged guest identification
-Room service 24 hours
-A 10% discount on massages or any treatment in the Alegria Spa (Non-combinable with any promotional package)
-Terrace Tapas Restaurant & lounge located in front of the beach, exclusive for Privileged guests
-Private Privileged beach area with Balinese beds
-In room beach towel on arrival day
-A 10% discount on all extra services (golf, romantic dinner, shops and boutiques)
-Early check-in & late check-out (until 3:00 pm), subject to availability.
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 7693 reviews
The Inside Scoop - read me first!
This is a great little property where you can have a great time, enjoy a beautiful beach and not spend a ton of money. Here's the scoop on the whole process. Tip #1 (Bring pens) Tip #2 (Grab extra blank copies of your DR immigration form for the return trip) 1. Punta Cana airport. This was by far the fastest customs and immigration process I have ever seen. If it wasn't for us having to wait a bit for our bags, which were the last ones to come down the conveyer, we would have been in and out of the airport in 15 minutes. They are truly set up to receive tourists. Once you get off the plane, you'll be herded to a large room with multiple lines. Don't worry, those lines move fast and you'll be up and past immigration in 5 - 10 minutes. Then down the hall to baggage claim where you'll pick up your bag. You'll have to show your bag claim tickets (the ones you got when you first checked your bag) to leave this area. Then off to your shuttle/taxi. 2. Taxi/Shuttle. The ride to the resort is about 45-55 minutes long, mostly highway along sugar cane fields. Just when you think you've gone the wrong way and are driving out in the country, you'll be at the resort areas. 3. Check in. Check in is quick and easy. You'll get your wristbands and towel cards. Tip #3 (If you haven't pre-paid for the privilege upgrade, do it. It is well worth the money. You'll get an updated room and other amenities such as private beach area). 4. Introduction to the white walkers. We stole this phrase from another review. These are the timeshare salesmen and you can identify them by their white shirts. One of them will talk to you while you're checking in. The conversation will seem harmless because he'll be asking where you're from, if you've been there before, if you are having a good time... You'll see him later in your trip. 5. Getting into your room - you should be able to figure this one out on your own. We love the fact that the entire property is made up of two story walkup rooms with about 4 rooms to a building. Tip #5 (Tip your housekeeper every day. We left $5 in the towel hanger card and she made sure we had all sorts of towels and our minibar was stocked with extra of whatever we drank that day) 6. Buffet - some people didn't like the buffet from reading other comments. We found it good with a lot of variety including a lot of local dishes - goat for example - and we tried pretty much everything. Their desserts were decent. If you are privileged you sit in a special area with a little better service. We tipped about $2 a meal and made sure we gave it directly to our servers who recognized us after a day or two. By the end of our trip, they had a special place ready for us with flowers. 7. Special dinners - We really liked the caribbean restaurant. Tip#6 ( the appetizers are small. We ordered two for the four of us and it wasn't enough). The caribbean restaurant had wine for sale. The desserts were amazing. The steakhouse, however, wasn't as good - they have a western theme, play 90's country music and do have steaks, but they're not quite USA standards. I imagine that a group coming to the US from Italy stopping to eat at Olive Garden would feel the same way. We didn't try the Italian restaurant. 8. Bars - Two main bars on site - the main pool bar and the beach bar. Both serve mostly local alcoholic beverages. Again, we found a particular bartender we liked and tipped him a couple dollars a round and after that he made sure we never waited for a drink. We brought stainless steel 20 oz mugs with screw on drinking caps that kept our drinks cold and kept bugs/sand out of them. 9. Language - not a lot of English here. This resort started its life catering to Italians who make up the majority of the guests. Followed by French, German, Chilean, Argentinian and good old USA. If you know a little spanish it will help you a lot. Even what I call Tarzan spanish can work. 10. Nudity - none except for a random 3 year old. 11. Beach - beautiful beach and lots of lounge chairs and cabanas/umbrellas. Regardless of how many times the resort reminds people not to "reserve" chairs, it seems like that's what happens each day. We were out around 730 or 8 in the morning and we had to move quickly to grab a good spot. Not a lot of poolside chairs to begin with so your best bet is the beach. 12. Privilege and such - There are four levels at this resort. The first is standard, followed by privilege. Privilege gets you better beach access, 10% off when buying things, better room, better seating at the buffets and some other things. The next level is Travelers Club - that's the timeshare group. They have front row seating on the beach with these giant canopy beds and a special table at the buffet seating. We might have seen 4 people in this group during our stay. The final level is actually the resort next door, which is owned by the same owners as the Gran Dominicus and they have privileges at our resort but we don't have privileges at theirs. 13. White walkers - You'll see these guys each day generally standing at the intersection of where the hotel rooms end and the shops/restaurants begin. They know you have to go that way to go eat, go to the pool or go to the beach. They know how to speak every language so you can't trick them that way. They'll start out with a 'where you from' or 'are you liking your stay' or 'did you get your free massage' and keep talking from there. We cut them off and after that they pretty much left us alone. 14. Pool - Great pool. Not a lot of side chairs. 15. Entertainment - Had a show each night. The shows were out in the open, between the main bar and the pool. It was kinda hard to see some times but the shows were of good quality - with the acrobats being an incredible thing to watch. 16. Excursions - We booked a private one. We ran across "Romeo" who works there on the property (red shirt). We paid $125pp in cash (we were hesitant at this but he was an on-property guy) for the four of us to take a private small boat from the resort to an area where their are tons of star fishes, then off to another area where we found turtles and rays, then to the mangroves and off to the island where we had a decent lunch on the beach, local beer or rum and some good snorkeling time. We were back to the resort around 2 but we could have stayed longer. Tip (If you are the booze cruise type and want to stand on a sandbar while you drink a lot of rum punch then this is not the excursion for you - there are plenty of the 75 person catamaran booze cruise trips for you to sign on to) 17. Electricity - same as the USA so everything works 18. TV - if for some reason you came to a beach resort to watch TV there are plenty of channels in your room but in spanish. 19. Money - We used only US Dollars and never exchanged money. That being said we didn't leave the property other than to and from the airport and our one excursion. 20. Return to airport - Now's the time to fill out that extra immigration form you grabbed from when you got here. Otherwise you'll have to fill it out at a table in front of immigration while the line gets longer.
Poor contaminated food
On arrival we were given the room assigment. The room with a wooden entrance door with multiples cracks, At night the aircondition did not work and needing to sleep under the ventilation of a fan. The most sad experienced was the fact that all the food were exposed to the wild birts walking freely on the food, mostly in the buffet area and particulary in the area of children. Went 5 times to report this and no one took action, instead the chief of food dept stated that the birts habita was that region. I was ignored to my recomendation to cover the food and protect the consumers. I do not recommend this hotel.
Gran Dominicus - Lovely!
The large pool is very inviting for families and surrounded by great restaurants and snack bars. The resort has been updated very nicely. Walking through the grounds is a calming, relaxing stroll. And, the entire staff is delightful!!
Food needs improvement. You need better variety of food. Sea food needs to be present. I stayed in hotels in Punta Cana, Mexico, etc and the food there was exceptional. Add more variety. A lot of people actually complained about it.
Review May 2019
Best resort for us and we will go back to this resort. We have been in many resorts in Dominican , Mexico... And we finally found the one most comfortable for us. We will come back to this resort next time . We will recommend to all our friends.