Hotel Overview

2019 Resort Added Values!
Extra Value: No Resort Fee. Free Parking.
Family: Kids 17 and under Stay Free.

The comfortable, laid-back feel of the Big Island is captured right here. The essence of its sacred beauty, revealed. Welcome to Castle Hilo Hawaiian Hotel, the most well-regarded Big Island vacation rental in Hilo, Hawaii. With a location that couldn't be more perfect for island exploration and personal reflection, recreation and relaxation are at hand. Hilo Hawaiian Hotel sits quietly on Hilo Bay, watched over by Mauna Kea's peak and guarded by Kilauea's sheer majesty.

Castle Hilo Hawaiian Hotel offers a variety of accommodations. Standard rooms have gorgeous views of banyan trees. One-bedroom ocean-view rooms also treat guests to the sight of Mauna Kea in the distance. WiFi is available in all guest rooms.

The grounds of Castle Hilo Hawaiian Hotel contain a gift shop and beauty salon. Lush lawn and garden areas provide moments of tranquility, as does your private lanai. Stroll over the walking bridge and reflect near the ponds. Or head down to the ocean and watch the water kiss the lava rocks. At Castle Hilo Hawaiian Hotel, you're bound to feel the "mana" (or rejuvenating power) of this amazing island.

Wake up to sunlit ocean views in your deluxe rooms, and count the stars over Coconut Island before going to sleep. And in between, should you decide to stick around the hotel, there's plenty to fill your day and revive your spirit. Swim in the freshwater pool. Play nine holes of golf or a game of tennis. Walk to Onekahakaha Beach, relax under historic banyan trees, or stroll through Liliuokalani Gardens. As the sun makes its way to the blue horizon, make your way to Waioli Lounge for a cocktail, then dine on local flavors at Queen's Court. Castle Hilo Hawaiian Hotel has everything you need - and so much you want - in a full-service hotel.

Castle Hilo Hawaiian Hotel is the ideal spot for exploring Big Island attractions (and a mere two miles from Hilo Airport). A 45-minute drive takes you to Hawaii Volcanoes National Park, where you can spend the entire day - which is usually required to get your fill. Ski Mauna Kea during the winter months. Visit Halemaumau crater and utterly gorgeous rainforests, waterfalls, and orchid farms. Wander into Hilo town, where you'll find a plethora of antique stores, farmers' markets, and island restaurants. From Castle Hilo Hawaiian Hotel, you can experience it all.


Hilo Airport : 1 mile

Property Information

Year Built: 1975
Last Renovation: 2019
Floors: 8
Room: 286


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory A mandatory Resort fee of $25 USD (plus tax) per room, per day will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.

General Information: Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Resort fee inclusions:
• Local, Toll Free Calls, Long distance calls (except international)
• Wi-Fi in the lobby and in guestrooms
• Local Newspaper available at the front desk
• Cultural Activities 3 times a week
• BPA-free Logo Bottle (1 per person)
• Use of Filtered Water Refill Station
• Cold Brewed Mamaki-Hibiscus-Mint Tea station in the afternoon
• Buy One Get One 25% off coupon for Monday-Thursday ala carte dinners
• Use of Fitness Center
• Self-Parking (upon availability)
• In room Coffee/Tea packet
• Coffee Station in Waioli Lounge
• Live entertainment in Waioli Lounge Thursday, Friday, and Saturday nights
• 15% Discount from Hawaii Forest & Trail activity Desk on select tours 
   -Hilo Tropical Waterfalls Tour
   -Discover Volcano Country Tour
   -Kohala Zip Line

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change at any time and without notice. The hotel can provide current fee and inclusions when you check-in.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3.5 star tripadvisor rating 2221 reviews
  • 5.0 star tripadvisor rating

    it was great and peaceful. the ervice was fiine nd the room was clean. the buffet was wonderful. what more can I say I was staying to recover from surgergy. I was only interested in clean, quiet with no interucptions.. it served my purposes perfectly.I did eat at the buffet the night before surgery== it was great! 111111

    Nov 15, 2019
  • 5.0 star tripadvisor rating
    Wonderful stay

    Had a wonderful time staying at the above hotel. will definitely be returning. The staff were so friendly and welcoming. My room overlooking the bay was fantastic, peaceful tranquil wonderful surroundings. Mahalo

    Nov 08, 2019
  • 5.0 star tripadvisor rating
    A Highlight of Hilo

    By all means choose an upper floor room on the bay side. The panoramic views of Mauna Loa and Mauna Kea in the background, the city curving around the Bay, and Coconut Island in front are classic. The rooms and beds are comfortable, the staff exudes aloha, and the Friday Seafood Buffet is a great meal. This was our second visit, and not our last.

    Nov 05, 2019
  • 4.0 star tripadvisor rating
    Hilo Visit

    Hotel and room were amazing, views spectacular and staff were so helpful and accommodating. Location was great and was fun checking out the named trees on Banyan Dr. The only reason I am not giving the hotel a 5 out of 5 is because of the extras that were lacking. Needed three beds and couch was not a pull out so was brought a cot-which should be thrown out was all Springs and no mattress support, suggestion- investing new cots. Also asked for extra luggage stand and that was a challenge. Was told they had to search for an extra and the one we received looked ancient. All in all though would highly recommend Castle Hilo Hawaiian Hotel, we loved our stay. Book ocean view!

    Oct 28, 2019
  • 5.0 star tripadvisor rating
    Great hirwl

    This is our third or fourth stay..either for business or pleasure. Love the aloha spirit, location and food. Great rooms and views, plus the price is right. The cafe has excellent food and convenient.

    Oct 27, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air: PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 102319