Hotel Overview

2019 Resort Added Values!
Extra Value: No Resort Fee. Free Parking.
Family: Kids 17 and under Stay Free.

The comfortable, laid-back feel of the Big Island is captured right here. The essence of its sacred beauty, revealed. Welcome to Castle Hilo Hawaiian Hotel, the most well-regarded Big Island vacation rental in Hilo, Hawaii. With a location that couldn't be more perfect for island exploration and personal reflection, recreation and relaxation are at hand. Hilo Hawaiian Hotel sits quietly on Hilo Bay, watched over by Mauna Kea's peak and guarded by Kilauea's sheer majesty.

Castle Hilo Hawaiian Hotel offers a variety of accommodations. Standard rooms have gorgeous views of banyan trees. One-bedroom ocean-view rooms also treat guests to the sight of Mauna Kea in the distance. WiFi is available in all guest rooms.

The grounds of Castle Hilo Hawaiian Hotel contain a gift shop and beauty salon. Lush lawn and garden areas provide moments of tranquility, as does your private lanai. Stroll over the walking bridge and reflect near the ponds. Or head down to the ocean and watch the water kiss the lava rocks. At Castle Hilo Hawaiian Hotel, you're bound to feel the "mana" (or rejuvenating power) of this amazing island.

Wake up to sunlit ocean views in your deluxe rooms, and count the stars over Coconut Island before going to sleep. And in between, should you decide to stick around the hotel, there's plenty to fill your day and revive your spirit. Swim in the freshwater pool. Play nine holes of golf or a game of tennis. Walk to Onekahakaha Beach, relax under historic banyan trees, or stroll through Liliuokalani Gardens. As the sun makes its way to the blue horizon, make your way to Waioli Lounge for a cocktail, then dine on local flavors at Queen's Court. Castle Hilo Hawaiian Hotel has everything you need - and so much you want - in a full-service hotel.

Castle Hilo Hawaiian Hotel is the ideal spot for exploring Big Island attractions (and a mere two miles from Hilo Airport). A 45-minute drive takes you to Hawaii Volcanoes National Park, where you can spend the entire day - which is usually required to get your fill. Ski Mauna Kea during the winter months. Visit Halemaumau crater and utterly gorgeous rainforests, waterfalls, and orchid farms. Wander into Hilo town, where you'll find a plethora of antique stores, farmers' markets, and island restaurants. From Castle Hilo Hawaiian Hotel, you can experience it all.


Hilo Airport : 1 mile

Property Information

Year Built: 1975
Last Renovation: 1993
Floors: 8
Room: 286


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory A mandatory Resort fee of $20 USD (plus tax) per room, per day will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory Castle Hilo Hawaiian Hotel has announced recent extension to ongoing lobby renovation. All service areas (such as restaurant, activities desk, etc.) and guest services (such as bellman and cultural activities, etc.) will not be affected. Work hours are 8am-5pm Monday-Friday with some exceptions. Guests will not be placed on 1st or 2nd floors (which will remain out of order and used as a buffer). Please note renovation dates and times are subject to change at any time without prior notification.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:

Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.


Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


Hotel Spring Break Policy:

This hotel cannot guarantee a spring-break-free environment.


General Information:

Room taxes are included in vacation price.

Minimum night stay restrictions may apply.

Reservation changes may not be permitted unless authorized by the hotel.

Resort fee inclusions:
• Local, Toll Free Calls, Long distance calls (except international)
• Wifi
• Local Newspaper
• Cultural Activities Three Times a week
• PA Free Logo’d Bottle 1 per person
• Use of Filtered Water Refill Station
• Cold Brewed Mamaki-Hibiscus-Mint Tea station upon check-in
• By One Get One 25% off Coupon for Monday through Thursday Ala carte dinners
• use of Fitness Center
• Parking (upon availability)
• In room Coffee/Tea packet
• Coffee Station in lobby
• live entertainment in Waioli Lounge Thursday, Friday, and Saturday night
• 15% Discount from Hawaii Forest & Trail activity Desk on select tours
 • Hilo Tropical Waterfalls Tour
 • Discover Volcano Country Tour
 • Kohala Zip Line

The above list may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3.5 star tripadvisor rating Based on 2181 reviews
  • 4.0 star tripadvisor rating
    The view from our room was perfect. I loved sitting there the morning we checked out. Watched a ship cruise up close

    I went back down to change rooms from a king to two beds. The lady at the desk was so sweet. I had earlier talked to her on the phone. When I saw her, she matched her sweet phone voice. She was quite thin, older than the other workers, and had beautiful flowers in her hair as well as appropriate Hawaiian dress. She was soft spoken and dealt with each guest calmly and nicely even though it was check in time at 3 or 4, and she had a lineup of people waiting. Why not have 2 at the front desk at high checkin/out times?

    Aug 12, 2019
  • 4.0 star tripadvisor rating

    The hotel is located in a central location in Hilo which is ideal. My disappointment was having one of the few rooms that had a large tree outside the balcony which did not allow any View of the area. And the birds in the evening and early morning were so annoying.

    Aug 10, 2019
  • 2.0 star tripadvisor rating
    Hilo Hawaiian - Second time.. not a charm

    Stayed at the Hilo Hawaiian again this year. Had mold again in my bathroom; along the top of the bathtub and above the toilet. Changed room twice since both rooms had mold. Third room, no mold but the tv remote was yuck! Very dirty. On the upside, the front desk was nice and apologetically changed my rooms. With the new Naniloa hotel close by, this hotel really should consider cleaning and sprucing up their rooms.

    Aug 07, 2019
  • 3.0 star tripadvisor rating
    Back to school vacation

    Front desk staff was friendly and helpful. Thank you for the water bottles. Rooms were clean. Although I would have preferred queen beds instead of double. We had coffee in the coffee shop and the waiter was very nice also. Our one day stay was okay.

    Aug 03, 2019
  • 4.0 star tripadvisor rating
    Beautiful hotel on the bay

    Very impressed with this hotel. Hotel staff were courteous and professional. Room was very large and well appointed. It was spotlessly clean. The view of the bay was quite magical. My only complaint- I hate paying resort fees on top of the rate. Display the full rate with all the extras on top.

    Aug 01, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519