Hotel Overview

One of the most luxurious resorts in Puerto Rico, the Caribe Hilton, is set on an exclusive, lushly landscaped 17-acre peninsula. This historic waterfront resort has been impeccably restored to reflect the character of historic San Juan while maintaining its renowned standards for luxury and is ideally situated between Old San Juan and contemporary Condado.

There are plenty of ways to relax or play at the Caribe Hilton. Bathe in the sun's warm rays at one of the oceanfront swimming pools and whirlpools, or stroll on the secluded beach. Plunge into the pool while the children play at the kids' club or summertime camp, Camp Coco. Stay active in the hotel's fitness center or enjoy games consoles and movies in the games room. Challenge your partner to a game of tennis or be pampered and unwind at the spa.

Indulge at one of eight restaurants and bars. Savor oriental delights at Lemon Grass Pan Asian Latino, enjoy a mouthwatering steak at Morton's The Steakhouse, or sample fresh, tropical dishes at Il Giardino La Trattoria. Start your day with a wholesome breakfast at Palmeras Restaurant and sip on cocktails in the hotel's open air lobby at Oasis Bar, birthplace of the Pi–a Colada.

Unwind in a stylishly comfortable guest room and admire spectacular views from the balcony, or choose a suite with a separate living area. Situated five minutes from San Juan Convention Center and only 15 minutes from Luis Munoz Marin Airport, this hotel offers 24 meeting and banquet spaces for up to 1,600 guests. Celebrate your dream wedding or arrange a business conference and enjoy professional planning advice.

Learn more about Puerto Rico.

Location

Puerto Rico - Beach
San Juan, PR, USA - Luis Munoz Marin International (SJU) : 15 miles

Property Information

Year Built: 1949
Last Renovation: 2019
Accessible rooms: 10
Floors: 9
Total rooms: 812

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory The destination of Puerto Rico is non-smoking in all public areas including hotel/resort grounds. Some hotels may still have smoking designated guestrooms and may allow smoking on the beach.
Advisory A minimum mandatory hotel-imposed fee of $40.00 plus tax per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee: There is a mandatory hotel-imposed fee payable directly to the hotel. The following inclusions are subject to change at any time without prior notice.

-Exclusive Beach Access. All beaches in the San Juan metro area are public
 with the exception of Caribe Hilton. For somebody not staying at the
 property, they would need to purchase a day pass.
-24 hour use of fitness center
-Access to the Tropical Gardens & Bird Sanctuary
-Access to beach chairs and umbrellas
-1 hour complimentary use of Olympian sponsored tennis courts (upon
 availability)
-Unlimited use of kid's playgroun
-Access to Islita sundeck (upon availability)
-Daily outdoor recreational activities such as, but not limited to: bingo,
 daily rituals, bocce, yoga classes etc.
-20% discount on beach cabanas (upon availability). Hourly price with a
 minimum purchase of 3 hours to include 6 sodas or waters and seasonal
 fruit plate. Discount only to applies once per stay.
-Access to daily fish feeding ritual (upon availability). 20 people per
 session and food supplied.
-Access to history tour (upon availability). 10 people per session. One
 morning session and one in the afternoon.
-One additional scoop of ice cream of similar when purchasing a scoop of
 ice cream at the ice cream parlor.
-30% discount on a bucket of bio degradable fluoro golf balls and use of
 golf club for the Evening Aqua Driving Range.
-Access to daily botanical tour of the resort’s 17 acres of landscaping.
-Complimentary 30 minute use of basic snorkeling equipment. Applies to one
 use per room per stay.
-20% discount on selected spa treatments. Valid for one use per room per
 stay.
-Access to telescopes in the evening (upon availability) to star gaze.
-Coupon for use in games room.
-Pina Colada tasting at Atlantico Pool Bar
-10% discount on a minimum purchase of $150 at selected retail vendors
 on property (not food and beverage, food and beverage retail or spa
 treatments or spa/fitness center retail).

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 7295 reviews
  • 5.0 star tripadvisor rating
    Exceptional Staff

    Every staff member we encountered was friendly and helpful. Everyone gives off a warm, family feel. So many of the team members have worked there for many, many years and it shows! We loved getting to know each one especially Maria, Jose & Harry! But Virgie was by far our absolute favorite! Each of you made us feel special and right at home! Check-in & Check-out was quick, easy and accommodating. The room was perfectly updated & clean and our view from the garden wing was spectacular! The food and Ariel's special award-winning drinks were delicious. The garden, pool and beach area are gorgeous and easy to find a spot to decompress and relax. The live music and atmosphere at night was super fun! We are so happy to see your recovery after Hurricane Maria. Knowing how supportive management was for the staff during the time when you were closed means a great deal to us. We can't wait to come back! The only thing better would be to make this a HGV property so we could come more often!

    Jun 19, 2019
  • 5.0 star tripadvisor rating
    Great help

    My husband and I stayed at the Caribe Hilton for few days. We had drinks at the Caribar. Not only the great service from Joel Iglesias, who was very friendly but all the insights he gave us of things to do and places to go.

    Jun 18, 2019
  • 4.0 star tripadvisor rating
    Wished There Were More Amenities

    Stayed at the Caribe for a week and I have to say that they have the best staff I have ever encountered collectively. The staff always greeted you warmly and really made you feel good about staying there. I must say that the location was excellent but I really wanted more amenities then what was offered at this property. There is a small man made beach and a small pool and that is about it. No beach activities and no activities staff. I really wanted more TBH. The view was nice but obstructed from my room. I asked for ocean view but because I got a suite I couldn't have an ocean view room apparently which made no sense to me. The suite was very funny shaped in my opinion but nice and the bed very comfy. I will also say that the bed was supposed to be king sized but didn't look like that size at all. The property itself is very beautiful. The food was delicious as well. Room service took a long time and was cold when we got it but they offered to make things right for us.

    Jun 17, 2019
  • 3.0 star tripadvisor rating
    Overpriced, average hotel

    This hotel was average at best and significantly overpriced. It has the price tag of a resort when it more of a nice hotel. This hotel just went through a remodel to repair damage from past hurricanes, so the rooms are mostly updated and the public areas are nice. Our room was an ocean view with a balcony, it had tile floors, a large TV, and a nice updated bathroom and it was clean. My biggest issue with this hotel is the price. It is over $300 a night plus a resort fee. It not all inclusive (and very expensive food/drinks), and you won't want to spend a lot of time here when you have gorgeous Old San Juan to visit. There is a private beach with a wave break, so you can swim in the ocean. They also have a moderate sized pool. We booked this hotel with the original intent to arrive at approximately 2am due to our flight plans. We had a long flight going into San Juan and unfortunately our first flight was delayed for over 6 hours, so when we finally checked in we had missed one whole night at the hotel. We called ahead when we knew we weren't going to arrive as planned and asked if we could get the first night either refunded or discounted due to not arriving because of flights. We were told they couldn't refund or reduce the price we paid, so we ended up paying over $700 to stay one night in this hotel. Next time I go to San Juan, I will definitely stay someplace else and I recommend you check around before booking this expensive option.

    Jun 17, 2019
  • 5.0 star tripadvisor rating
    CARIBE HILTON IS BACK!

    One of the most beautiful properties in the caribbean !! Recently renovated....the rooms look great! Love this property! Above all; the staff is amazing; making you feel at Home every time. The gym, the lobby bar, the private beach and the pool bar are always the highlight of my visits.

    Jun 17, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519