Hotel Overview

2019 Resort Added Values
Honeymoon: Free bottle of domestic champagne, fruit basket, and room upgrade (based on availability).

Marvel at the warm, sparkling waters of the Pacific Ocean against the lush, tropical backdrop of the Sierra Madre Mountains. In a privileged location in the heart of the city, this all-inclusive resort is only three miles from downtown Puerto Vallarta and approximately seven miles south of Puerto Vallarta International Airport.

Enjoy non-motorized watersports like windsurfing, kayaking, scuba diving, water polo, snorkeling, and aqua aerobics, and revel in the glowing nightlife when the sun sets on the golden sands. Other recreational activities like beach volleyball, pool volleyball, aerobics, table games, table tennis, and dance lessons are available for guests to enjoy. A supervised kids' club lends a wide variety of scheduled, staff-led activities such as games, movies, drawing classes, and handicrafts. Tennis lovers will revel in the professional tennis club with four clay and four laykold-coated courts. Sunbathe at the beach club or large pool deck.

Food is one of the many passions of this hotel. Chefs of this resort make frequent trips to local markets for only the freshest ingredients available. Canto del Sol Plaza Vallarta provides food and beverage from three stylish restaurants (one buffet and two specialty- Mexican and Italian), and a lobby bar and swim-up bar. Immerse yourself in a charming and colorful atmosphere sampling authentic, mouthwatering Mexican delicacies overlooking Banderas Bay. Dine at Santa Maria for sumptuous traditional and regional cuisine in candlelight elegance set within a romantic ambiance.

Choose between 228 well appointed, air-conditioned rooms offering five-star accommodations in a fun and casual ambiance with a distinct Mexican flair. Relax in cozy rooms featuring individual climate controls and breathtaking pool or garden views. Stay connected with Free WiFi.

Location

Puerto Vallarta - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 3 miles

Property Information

Year Built: 1983
Last Renovation: 2008
Accessible rooms: 4
Floors: 4
Nonsmoking rooms: 226
Total rooms: 226

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Hotel Details

Onsite Dining

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Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
Canto del Sol Plaza Vallarta will not accept Spring Break Groups or Individuals.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 3068 reviews
  • 4.0 star tripadvisor rating
    Fab hotel with lovely staff

    I visited this hotel in August 2018. I noticed that I hadn’t posted a review and thought I should as the staff work so hard to create a great experience for all. The food in the restaurant and a la cartes were always great. The room was cleaned well but bear in mind that the sink and mirror was placed within our main room and not in the ‘bathroom area’. A big shout out to Jorge who would go above and beyond to keep the drinks flowing around the pool. He really made our holiday! The entertainment at the hotel in 2018 wasn’t great so hopefully this had been improved going forward. There’s not much going on in the area but you can get a bus/ taxi to places nearby with a bit more atmosphere. Over the weekends, the hotel got busier with the locals but during the week it was great and you could always get a sunbed. Overall a lovely place to stay. We would definitely come back!

    Aug 12, 2019
  • 5.0 star tripadvisor rating
    Home from home

    This was our second visit (our first being in June 2017). All we can say is, we love this place even more! If anything, it was even better than the first time! Every single member of staff is friendly, helpful, welcoming. The hotel is really clean and well kept, the buffet food is of a high standard and the a la cartes are delicious. There’s always something happening around the pool, and I was so happy to see Jorge still here (the pool waiter) - love him! The staff work tirelessly all day every day. The surrounding area is really safe - we went on 6am runs (when we were jetlagged!) and wandered in and out of the backstreets downtown and never had an issue. It’s such a beautiful place, I’d recommend venturing out and exploring. The only area for improvement would be the gym - it’s just a bit small and dated. In summary, we love this hotel, we love the people, we love Puerto Vallarta, and we’ll be returning next year ❤️

    Aug 10, 2019
  • 5.0 star tripadvisor rating
    Another Fabulous Holiday...3rd Year.......

    Canto Del Sol never lets us down!!!!!!! My family and I spent our third 2 week holiday at the amazing Canto Del Sol....!!! We travelled with two other families that we had met previously at the hotel....!!! None of us were disappointed...! Between us we had one 16 year old, two 15 year olds and two 13 year olds!!!! Firstly we were greeted by every staff member we bumped into in an incredible way.... “welcome home” that just summed it up!!! Going back to Canto where you knew the layout and routine felt like such an easy holiday! And their staff are amazing, they cannot do enough for you to make your holiday the best it can be!!!! We made some fantastic friends again this year as always the entertainment staff lead by Gill Edward were amazing with the children, their personalities were infectious & our teenagers were hooked by their football, polo, Volleyball, kayaks, Bodyboards, Blackjack and anything else on offer!!!!! Thank you Gill, Ozzie, Jerry & Ernesto..... 🌟 🌟🌟🌟🌟 The hotel is very popular with the Mexicans!!!! And the Mexicans love their games in the pool, I think my favourite thing is the way it never mattered about the language barrier everyone just got on well together!! The Mexican’s are amazing people!! The entertainment shows in the evening were brilliant the dancers put in so much effort they deserve credit for all their hard work!! Well Done Director Gill and his team!!!!!! My whole family had a soft spot for Gill and his family, he is a fantastic guy who again made our holiday the amazing experience that it was!!! He was always there if you needed help with anything he is such a lovely friend and the experience of spending time with him and his family during our holiday was very special..! ❤️ We were also delighted to see two of our old friends had been promoted within the hotel.... Sergio to the Surf and Turf restaurant where he was an amazing waiter, the restaurant was fantastic as always top class service and steaks to die for!! Kevin had been promoted to Guest Services which I believe was a perfect fit for him.... everyone needs a Kevin...🤣🤣 for anyone thinking of travelling to Canto Del Sol Kevin, Tony & Veronica work at guest services they all speak perfect English and will do anything to help you during your stay! This is a vital part of the hotel as knowing you can speak to someone if you have any problems is a huge reassurance!!!!! 👍👍 So again guys thank you for helping to make our holiday amazing!!! We wish you all so much success with your future at Canto Del Sol...!!!!! Kevin & Sergio you are both amazing young guys....!!! All of the restaurants & the buffet are fantastic, staff are very attentive and the food is brilliant!!! The buffet is extremely well run & I felt that the choice was great..... The “boss” in the Italian is a softy.. don’t tell him I said so but nothing is a problem!!! Best Garlic Bread in Mexico!!!!! ❤️ Now where do I start on other staff members I feel like I am doing them an injustice if I forget anybody.... EVERY MEMBER OF STAFF IS AMAZING!!!!!!! We could not do anything by the pool without someone trying to take care of us...... WOW the list is endless... Jorge is a lovely man who does not stop always has a wee spring in his step!!! He adores his family and all his Grandchildren.... we hope his latest addition to his family has arrived safely...!! Trinidad what a Gentleman, such a pleasure talking to him!!! Milton an amazing young man with a very bright future ahead of him, Irvine always has a smile on his face and so helpful..!! Raphael a lovely man!! Bristol makes a mean cocktail.. very friendly!!! Victor our first ever friend at Canto a lovely guy.. doing a great job at Room Service this year.... amazing club sandwiches.... !!! If you are worried about your children eating, the pool bar is fantastic burgers, pizza, hotdogs, chicken Goujons, Chips..... sorted!!!!!!! The hotel is so picturesque, the Gardens are beautiful and so well kept by the man in charge who has been been there for 19 years! A lovely gentleman who I enjoyed talking to each day!!!!! Sorry back to holiday essentials...... This hotel is extremely clean, Lovely location, Amazing food, fantastic Staff with service both at the pool and restaurants you can only dream of..... what more can you ask for!!! Once you have been to Canto Del Sol nowhere else can compare!! It definitely deserves a 5 STAR 🌟 🌟 🌟 🌟 🌟 EVERYONE GOES BACK IT IS THAT AMAZING!!!! To the owner of Canto Del Sol, we never had the pleasure of meeting you yet, but your staff talk very highly of you!!! They make your hotel the success it is!!!!!!!! 👍👍👍 Hopefully see you all again soon!!!! The Reid’s xxxx

    Aug 09, 2019
  • 4.0 star tripadvisor rating
    Great food at À la carte restaurants

    Staff is nice, food at À la carte restaurants is delicious, not enough pallapas on the beach, great location, hotel and rooms so cleaned. I recommend this hotel. Sunwing representant could be more available and smiley,

    Aug 09, 2019
  • 5.0 star tripadvisor rating
    Amazing holiday!!

    This place is truly amazing, I had been in contact with the hotel before arriving as it was my wife’s birthday while we were away. They ensured we had one of the a la carte restaurants booked for the same night and couldn’t do enough for me, even going as far to decorate our bedroom with flowers and balloons. The entire hotel is cleaned spotlessly, the food is varied and the restaurants definitely add a nice alternative. Jorge is always on hand around the main pool area and will ensure you’ve constantly got a drink throughout the day..... you will notice him missing on his day off! The animation team are brilliant, a special thank you to Gill the animation director who is such a lovely person, nothing was ever too much trouble. We have two girls age 15 & 10 who both adored him and were always very disappointed if they didn’t see him around the pool. I would highly recommend you go to watch the evening shows. The Mexican show is actually breathtaking and was one of the highlights of our holiday, capturing the true essence of Mexico 🇲🇽 The only negative I have is that smoking or vaping is not permitted on the hotel premises, so you either have to go to beach or stand outside the front of the hotel. Overall this would not put me off and I intend to return.

    Aug 09, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519