Hotel Overview

2019 Resort Added Values
Honeymoon: Free bottle of domestic champagne, fruit basket, and room upgrade (based on availability).

Marvel at the warm, sparkling waters of the Pacific Ocean against the lush, tropical backdrop of the Sierra Madre Mountains. In a privileged location in the heart of the city, this all-inclusive resort is only three miles from downtown Puerto Vallarta and approximately seven miles south of Puerto Vallarta International Airport.

Enjoy non-motorized watersports like windsurfing, kayaking, scuba diving, water polo, snorkeling, and aqua aerobics, and revel in the glowing nightlife when the sun sets on the golden sands. Other recreational activities like beach volleyball, pool volleyball, aerobics, table games, table tennis, and dance lessons are available for guests to enjoy. A supervised kids' club lends a wide variety of scheduled, staff-led activities such as games, movies, drawing classes, and handicrafts. Tennis lovers will revel in the professional tennis club with four clay and four laykold-coated courts. Sunbathe at the beach club or large pool deck.

Food is one of the many passions of this hotel. Chefs of this resort make frequent trips to local markets for only the freshest ingredients available. Canto del Sol Plaza Vallarta provides food and beverage from three stylish restaurants (one buffet and two specialty- Mexican and Italian), and a lobby bar and swim-up bar. Immerse yourself in a charming and colorful atmosphere sampling authentic, mouthwatering Mexican delicacies overlooking Banderas Bay. Dine at Santa Maria for sumptuous traditional and regional cuisine in candlelight elegance set within a romantic ambiance.

Choose between 228 well appointed, air-conditioned rooms offering five-star accommodations in a fun and casual ambiance with a distinct Mexican flair. Relax in cozy rooms featuring individual climate controls and breathtaking pool or garden views. Stay connected with Free WiFi.

Location

Puerto Vallarta - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 3 miles

Property Information

Year Built: 1983
Last Renovation: 2008
Accessible rooms: 4
Floors: 4
Nonsmoking rooms: 226
Total rooms: 226

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Hotel Details

Onsite Dining

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Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
Canto del Sol Plaza Vallarta will not accept Spring Break Groups or Individuals.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 3038 reviews
  • 4.0 star tripadvisor rating
    A good value hotel with excellent staff

    Just returned from an enjoyable two week stay at the Canto del Sol, and the hotel has more good points than bad. I'll start with the negatives: The hotel is a bit dated and ready for a refurb, and the rooms are quite basic with no fridge and the shower area leaves a lot to be desired. The food in the buffet restaurant is rather bland, and seems to be the same thing on offer every day. A lot of the food is lukewarm, and while there is usually something to eat it's not particularly enjoyable. It can get very busy from midday Friday to midday Sunday when many Mexicans come for the weekend. It often meant a queue for the buffet restaurant, but you can't blame them for making the most of their short break. The beach was a big disappointment, very small and stony with only a few sunbeds on it mostly in shade. The sea isn't easy to get into without sea shoes because of all the stones, but it's pleasantly warm if you do make the effort. Now the positives: Even though it is dated, the hotel is kept spotlessly clean in all areas. There is always someone mopping the floors even around the pool area. The free Wifi throughout the entire hotel is a big bonus, easy to connect and fast and reliable wherever you are. The pool areas are pleasant with plenty of sunbeds and a pool towel service. The main pool always has something going on and there is a quieter pool plus a kid's activity pool near the tennis courts. The food at both poolside snack bars and the three a la carte restaurants is excellent, good quality with plenty of tempting options on the menus. The snack bar at the main pool serves from noon until midnight, so there is always food available. You are issued 7 a la carte vouchers for a two week stay, and three for a one week. They are well worth using, give them all a try. The drinks on offer are very good - two beers (light and dark), a range of spirits both local and branded, and an extensive cocktail menu. The pool bar opens from 10am until midnight, and the lobby bar from 12 noon until 1am. It never takes long to get a drink. The hotel is well situated midway between the Marina in one direction and the Malecon in the other. Taxis are cheap and both places can be easily accessed by the local buses which run every two minutes, and only cost 10 pesos per journey. The biggest plus at the Canto del Sol is the staff. All of them work hard, are very friendly and can't do enough for you. They go out of their way to make your holiday special whether you tip them or not. A special mention to Jorge who serves drinks around the main pool sunbeds and Milton in the lobby bar. They made sure our glass was never empty! If you've booked to come here, bear in mind the price you've paid. It offers really good value for money, and we met many nice people and had a great time.

    Jun 20, 2019
  • 4.0 star tripadvisor rating
    Caution

    The site is very good especially for people using a wheelchair. However the sun beds by the pools have a metal frame and care must be taken in adjusting the backrest. When lowering to the flat position several cases of fingers/hands being caught between the frames causing severe injuries have occurred. Also Mexican law restricts smoking or vaping on hotel premises. Safety deposit boxes are free and in the room. Al la carte restaurants are good, but the buffet restaurant often does not have basic items eg chicken breast, chops, chips. All staff are very helpful and courteous and willing to help.

    Jun 18, 2019
  • 4.0 star tripadvisor rating
    Not 5 star but excellent service and value

    Stayed in plenty of hotels in this area, this is one of the more dated ones, rooms are a decent size but very basic, food options are limited compared to others but decent enough quality. Drink options and bar/waiting service is excellent and the swim up bar is plenty of fun. All the staff I came across where excellent and the shows from the entertainment team where decent, I’d be unsure of staying here again, but it was fun and in terms of price you can’t beat the value for money this place offers, and location wise it’s great for the beach or if you want to explore the city

    Jun 18, 2019
  • 5.0 star tripadvisor rating
    Excellent hotel

    Went here in may with my girlfriend and is by far one of the best holidays we've had. Obviously there's a few things that could be improved like the room wasn't amazing and the food got a tad repetitive but none of that takes away from what an amazing place this is. The staff are excellent and can't do enough to help you. The food quality was brilliant even if it was a bit repetitive. The weather was unreal didn't see a cloud in the sky in a two week stay. Everyone on the staff from the waiters to the activities team are friendly and incredibly welcoming made you feel at home. 100% would come back.

    Jun 15, 2019
  • 5.0 star tripadvisor rating
    Viva El Canto, Viva El Mexico !!!

    We Booked the Canto through TUI, having stayed at the RIU Vallarta last October. That’s further up the coast & it’s quite secluded. So we decided to stay in the heart of the city at the Canto Del Sol. I knew after checking it out on tripadvisor that it was a older hotel, that was set on a small beach. I knew the sea would be quite rough, as it was further up the coast. So we knew it wouldn’t be are ideal sea & beach holiday. After a long flight, we moved through customs & baggage quite swiftly. Then it was a short coach ride to the hotel. Check in at the hotel was swift & we soon headed for are room & all though a little dated, it had obviously just been renovated. It had a modern combo safe, iron, plus board, a hair dryer & a flat screen tv, but unfortunately no fridge, which is a must in a very warm country. If it’s 30c in the day, then it’s about the same at night. And it’s always warm come rain or shine, but global warming winds will effect the Mexican weather, just as it is every country in the world. Anyway back to the hotel, this is the cleanest complex I’ve ever stayed in. They are constantly cleaning & that includes mopping the pool areas for excess water. Then there’s the service, that is second to none. The owners should be proud of there management & there work force. There are just a few tweaks that are needed in the Canto. One is the night time shows should start at 21.30, as is the norm in most hotels in this part of the world. 20.30 is to early & lots of people are eating around this time. So the shows didn’t always get the support that they deserved & the guest didn’t always get to see them. The second tweak, would be the food on offer in the main restaurant. Over 80 percent of the guest are the Latino & apart from breakfast, the food on offer was mainly for them. It had nothing to do with the chefs as the food in the specialty restaurants, especially the surf & turf was five star. As was there staff Capitan Diego, Adrian, Sergio & Oscar. As were the manager & the staff in the restaurant & the snack bar. You get 7 tickets for these restaurants if you stay a fortnight or 3 if you stay a week. You must go to them, especially the surf & turf as the food & service is five star. You can book all your nights in one go at most times of the day, depending how busy the hotel is. You go to the small reception behind the lobby bar to do this. Kevin, Tony, Jasmin & Antonia will look after your every need. The same at the main reception, Were they will soon sort out any questions or problems that you may have.The weekends are very busy, as lots of well to do locals stay for the weekend. As we where leaving, they opened one of the speciality restaurants for breakfast, to ease the strain on people queuing at the main restaurant, this seemed to help a lot at breakfast time. Puerto plata is a city, but it’s well spread out & there are plenty of shops & areas of interest to walk, bus, or taxi to, if you want a change from the pool area. Don’t be alarmed if you see armed units of police or army, as it’s quite normal in this part of the world. It’s perfectly safe to walk to most areas in the day, just remember a drunk tourist is open prey in any city in the world. You will be hard pushed to meet more pleasant & friendly people than the Mexicans are & we've been to both tourist sides of Mexico. If you get the chance to go to Mexico, grab it with both hands, you won’t be let down. I’ll be back !!!

    Jun 11, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519