Hotel Overview

Only a five-minute walk to the newly-renovated Malecon, Buenaventura Grand Hotel & Great Moments is located in Puerto Vallarta, Mexico, about eight miles southeast of Puerto Vallarta International Airport.

This all-inclusive tropical beachfront resort boasts a spectacular atrium and indoor tropical garden, offering cultural and entertainment options including tours, shopping, golf, watersports, and concerts. Dip into three pools with an adults-only section, water loungers, umbrellas, lounge chairs, and beautiful beach palapas. Full of unforgettable adventure and electrical nights, this all-inclusive resort caters to guests of all ages. Experience the thrill of beach volleyball, aqua aerobics, diving classes, table tennis, beach soccer, water polo, cooking classes, and kayaking tours. Stay connected with Free WiFi throughout the hotel. Additionally, you can enjoy one of several Btempo bikes for three complimentary hours a day!

Enjoy 24-hour room service, and fine dining in the restaurants. Experience a menu of international fusion cuisine and a special selection of international wines at the International Bistro Gourmet. At night, the Beach Club puts on its dress clothes and becomes the Sunset Restaurant where Puerto Vallarta's amazing sunset is a faithful witness of the delicacies prepared in this Mediterranean specialty restaurant. Then sit back and enjoy the nightly live entertainment. Make reservations with the concierge to enjoy a romantic dinner at the Miramar Romantic Nook or on the beach.

Buenaventura Grand Hotel & Great Moments has been honored with the prestigious Distinctive H award. This special award certification is granted by the Ministry of Tourism and the Department of Health to Food and Beverage Establishments that exemplify high standards and excellent quality.


Puerto Vallarta - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Ordaz (PVR) : 5 miles
N/A : 5 miles
N/A : 5 miles
N/A : 5 miles

Property Information

Year Built: 1982
Last Renovation: 2008
Accessible rooms: 2
Floors: 4
Total rooms: 231


Hotel Details

Onsite Dining

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating 3616 reviews
  • 5.0 star tripadvisor rating

    I’ve been coming to this hotel for so long I’ve actually forgotten how many years it’s been. Over 25, less than 30 years. This trip was exceptional. The hotel was organized, the staff was very helpful and happy. No problems at all. I couldn’t of asked for a better two weeks. Food was great, too!

    Nov 17, 2019
  • 1.0 star tripadvisor rating
    Buenaventura Hotel Puerto Vallarta

    Unbeknownst to us the hotel schedule a boys soccer tournament which overwhelmed the hotel, the pools oh, and the buffet, would never go back. There was absolutely no peace and quiet like you would expect on a vacation because of all the wild children running around.

    Nov 16, 2019
  • 5.0 star tripadvisor rating

    We had an issue at checkin but Esther in Guest Services was wonderful getting us sorted out and into the room we booked. The rest of our vacation was worry-free. Gustavo, Fausto, and Eduardo made the pool experience every day a lot of fun. This resort is very close to a lot of shopping, other dining experiences and the Malecon. Highly recommend it.

    Nov 14, 2019
  • 5.0 star tripadvisor rating
    What a fantastic trip

    Where do I start from checking In at the hotel to the friendly service .the food was great and I’m very picky for I love food lol .the rooms were spacious and very well maintained. Stephanie in the kids club was probably one of our most favourite people there for we are very against putting our little girl which is 5 years old but she made us feel very very comfortable and loved.the way she looked and played with our child was above and beyond.and we also loved that the kids club was right where you could watch them and mingle at the pool at the same time.i would highly recommend this hotel for everything about it was amazing and will definitely be going back thanks again for all the great memories and see you soon

    Nov 13, 2019
  • 5.0 star tripadvisor rating
    The staff makes a great hotel with GREAT MOMENTS

    I can´t find a better way to describe what a pleasure it was for me to find the same receptionist at another hotel I had previously stayed at in previous years. Such a small town. I was down at PVR with my hubby celebrating our anniversary; we like to stay at different places every year but I must admit I´m willing to go back and stay at Buenaventura. Raphael always goes the extra mile and this time he went beyond service and always with a GENUINE SMILE. For some reason my confirmation numbers didn´t seem to show up and I was getting aggravated because it all seemed it was a ghost reservation and then I see Raphael approach me with a smile and tells me he will have everything settled for me. As soon as I saw him I knew everything would be okay. Within a few minutes everything was clarified and I was ready to enjoy my vacation. He also sent us a bottle and a cake to our room, such a lovely gift. It did not stop there he helped with uber service around PVR and changed me to another breathtaking room just before giving me a tour of the property. Raphael, Mr. Smiles, made everything better. You can´t wish for someone more caring and with a spirit to serve than Raphael, please do extend our comments with him. All the other staff were great as well but Raphael made the difference and I knew this had to be acknowledged.

    Nov 13, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air: PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 102319