Hotel Overview
Breathless Cancun Soul Resort & Spa offers Apple Vacationers Exclusive Perks! Enjoy perks like FREE extras, upgrades, and discounts you’ll only receive by booking with Apple Vacations. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.
If you’re looking for a sophisticated, yet electric vacation experience, then Breathless Cancun Soul Resort & Spa is the place for you. This adults-only haven is set on the sugar-white sands just minutes away from downtown Cancun’s electric nightlife, and the chic, sleek design of the resort is the perfect getaway for those looking to relax and have a little fun in one of Mexico’s most desired hot spots. Plus, with Unlimited-Luxury® privileges, you get more included in your vacation–it’s the ultimate cosmopolitan beach experience!
Location
CancunProperty Information
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Hotel Details
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1859 reviews-
Great, Good, OK and Terrible
The hotel staff were very friendly to us. We were served with a smile by all. I have no complaints on the upkeep and esthetics of the hotel. Very clean and pleasing to the eye. We stayed in the Xhale Club Upper oceanfront king room. Breath taking views!!!!!!! Great artwork throughout the resort. Food was better than expected for an all-inclusive hotel. I enjoyed the Sushi, Italian and Mexican restaurants the best. We also enjoyed the adult atmosphere. Meet a great couple. I did not have to alter my conversation subject or watch out for screaming kids jumping in the pool, them kicking the back of my dinner chair, disobeying their parents, etc........... !! lol We enjoyed the choices of the pool areas. One for the party people with the DJ and pool activities. One for the crowd who prefers a calmer vibe. And the rooftop with the amazing views. The Cons The colors of the ocean were amazing from a distance. This is not a resort to go to if you enjoy being in the ocean. The water was extremely shallow, sandbars, followed by extreme drop offs. The drinks, well that's another story. Including the morning time juices. The pre mixed drinks were TERRIBLE! Even at the rooftop bar you paid extra for. They(the drinks) had an artificial sweetener after taste. YUCK !! or they watered down the premium liquor. My husband and I stuck with beer and drinking tequila and rum straight. Bring your own favorite beverage to the resort. Breathless Soul did sell bottles of Clase Azul Tequila for $430.00 a bottle and Patron for around $250. 00 a bottle. (NOT paying that). Shellfish was not a regular item on their menus. This all inclusive does provide add on's to your meal for an extra cost. Tomahawk steak around $95 (USD), Porterhouse steak $75, Lobster $56. Wasn't going to trust an all inclusive to cook those items to my specification. Lastly, the thing I hated was the aggressive sales pitch for buying future vacations with their resorts(owned by Hyatt) as soon as you arrive. I had been up for over 24 hours, endured a horrible flight and now you want to sell me something when I just want to go to my room and unwind for a second. GEEEZZZ. Oh, they also start with that crap at the airport. You can't walk to your transpiration without the decent of the vultures !!!!
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You have to experience this. And definitely addthe Xhale club if you can! It's so worth it
I wish I had more space to describe in detail but everything was absolutely amazing! From staff to vip treatment to the comfortability of the room! By far the best place I've stayed at. Definitely add the Xhale club if you can. It's so worth it!
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This place is MEDIOCRE!
First this is not a resort it’s more trying to be a high end hotel. The resort is nowhere near the hotel zone. The entertainment at the hotel sucked they played most techno sounding music. The food was not good at all. The reason I like all inclusive resorts is to save money on food but my friends and I had to venture out on a few occasions to eat. The room service was horrible all the food tasted as if it was cooked in the same pot. The light above my shower did not work the entire 5 days I was there and no one came to fix it. Overall the staff was very friendly. I probably wouldn’t stay here again when visiting Cancún. We’ve stayed at nicer resorts in the city and wanted to try something new but Breathless did not live up to my expectations.
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Loved Breathless Soul
The hotel is so nice. So incredibly clean and well managed. The staff are incredibly helpful and professional. The weather has been glorious. The food impeccable. We have eaten at spoon for breakfast and lunch every day and I am wowed every time. Hugo Boss is an INCREDIBLE bell hop. He has helped us navigating excursions and has explained things that were really not his responsibility. Huge help to us while we’ve been here. Alex and Andrea with the entertainment group have made it such a pleasure to play pool games as well as entertainment. Lucia has taken care of our room morning and night, and it is been such a luxury to walk into a clean, perfectly clean room twice a day. We have been spoiled. Highly recommend fishnets restaurant.
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Amazing resort in Cancun for a birthday trip!
What an amazing resort from the service to the food to the ambiance! Everything was amazing! We stayed in the xcelerate ocean front king room. I absolutely loved our room and every staff member was extremely polite and attentive. Will definitely be back!!
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.