Hotel Overview

2019 Resort Added Values
Honeymoon: Bottle of sparkling wine and fruit plate, one romantic breakfast in bed once per stay (reservations required; Minimum 7 night stay).

This modern all-inclusive resort in Playa del Carmen is situated in a natural spacious setting on beautiful Riviera Maya. Surrounded by jungle and mangrove swamps and a private beachfront, this exquisite resort combines elegant Mayan touches with contemporary design and a wide range of services to please the most demanding traveler. The resort lies about 40 minutes away from the international airport and 10 minutes from the excitement of Playa del Carmen.

BlueBay Grand Esmeralda boasts very large swimming pools with waiter service at the pool and beach, special facilities for children, a spacious spa, and luxurious rooms and suites. The hotel has 1500 feet of private beach and all the facilities you could desire to unwind and relax: a spacious modern spa, a fully-equipped gymnasium, and a wonderful seafront location. Children are well catered to with their own mini-club with all kinds of fun activities. Enjoy two lit tennis courts, and a wide variety of land and watersports, plus organized activities and nightly entertainment.

The hotel's three buffet and six specialty restaurants are renowned for their excellent and varied international cuisine. Make a reservation for dinner at "Don Isi" Gourmet Mexican restaurant, where you will find the most significant specialties of each region of Mexico. This is truly a treat for the palate of the most demanding traveler. Other a la carte options include French, Italian, Oriental, steak, and seafood specialties.

BlueBay Grand Esmeralda offers the perfect setting for your dream wedding. Personalized wedding planners will create a magical event and make your dream wedding come true.

Location

Playa del Carmen - Beach
Cancun, Mexico (CUN) : 30 miles
Cozumel, Quintana Roo, Mexico - Aeropuerto Intl De : 30 miles

Property Information

Year Built: 2019

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Hotel Details

Dining

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Amenities

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Activities

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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee – (Leave Resort Fee information if travel is still current.)

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 12174 reviews
  • 4.0 star tripadvisor rating
    Not the best beach

    See water is muddy. In addition, they carrying some works on the beach. Dishes in ala carte restaurants are inconsistent. I guess, cooks make dishes as they like. If you go twice to French Restaurant you will notice it. Rooms are very clean. Customer services are very good. Entertainment shows could be better. Very friendly coatis will take food from your hand.

    Dec 02, 2019
  • 5.0 star tripadvisor rating
    Ivan 👍

    I’ve been in this amazing resort with my family and to be honest I really loved it. Cleaning of all resort and room was the positive points. Very nice food. Amazing place , with amazing staff. All really nice and polite. But for sure I had one of the members of the staff that for me was very special, Ivan!! 😊 He made our evenings so great and memorable . Hard worker, pleasant , helpful and friendly. Thank you very much IVAN to made my holiday so unforgettable. 100% recommended #mexico2019😍

    Dec 01, 2019
  • 5.0 star tripadvisor rating
    Many Thanks Ivan Carmona Bartender

    First of all, I would like to say thank you very much to Ivan for his excellent service and kindness. We loved the service if it had 500 star I would give it for sure. Very nice resort. Friendly staff, 5 star cleanliness, lovely food an excellent place to spend a great vacation. my many thanks to the bluebay grand emerald resort and in particular to Ivan, he made our evenings the best ones. GRACIAS MEXICO 🇲🇽

    Dec 01, 2019
  • 5.0 star tripadvisor rating
    Amazing resort and amazing barman ( Ivan )

    Beautiful resort, clean rooms, amazing staff (bar, restaurants, room service, house keeping, maintenance). Great pool, great animation team. A lovely place to spend a relaxed week with a beautiful weather. A special thank you to IVAN (beach bar staff). He made our evenings amazing. Thank you Ivan. 🇵🇹

    Dec 01, 2019
  • 5.0 star tripadvisor rating
    Nous avons très apprécié notre séjour

    Special thanks for Benjamin at the French restaurant for his great service and entertaining. He is obviously dedicated to his customers and give them all the attention they need. great man! Also, my wife and I really appreciated the room service we got from Carolina Jimenez de la Cruz all the way through our stay. Thank you very much.

    Dec 01, 2019

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319