Hotel Overview

2019 Resort Added Values
Extra Value: World-wide phone calls included (restrictions apply), access to water circuit at spa, bottle of sparkling wine, and fruit plate in room on arrival.
Honeymoon: Bottle of sparkling wine, romantic continental breakfast in bed (reservations required; minimum 3 night stay).

On the pristine coast of the Riviera Maya, Blue Diamond Luxury Boutique Hotel is an adults-only, 24 hour all-inclusive resort. This sanctuary of breathtaking beauty and peace is surrounded by nature mixed with luxury, and lies just 40 minutes south of Cancun International Airport and 10 minutes north Playa del Carmen. This exclusive luxury, wellness & spa resort provides the utmost in personal attention with special touches and innovative design. Experience unparalleled pampering and rejuvenation in 36 acres of lush tropical jungle, well-manicured gardens and a spectacular, palm-filled white sandy beach overlooking the Caribbean Sea.

Built along peaceful river waterways, a mystical Mayan cenote and the Mexican Caribbean, Blue Diamond Luxury Boutique Hotel offers 128 luxurious junior suites and suites, a perfect mix of limestone, wood and luxury amenities fused in harmony with this natural sanctuary. Unique characteristics to choose from include spectacular beachfront casitas; private docks, ocean view roof top terraces with sun chairs, roof top infinity pools, private pools, and more. Each suite features floor-to-ceiling windows, CD players and DVD players and spacious balconies or terraces. Plasma flat screen TV's come with premium cable channels, and rooms are equipped with WiFi and business-friendly amenities. Enjoy unlimited world-wide phone calls from your suite.

Endless opportunity for play surrounds the Blue Diamond Luxury Boutique Hotel. Discover the best of the Caribbean with onsite activities that include wine tastings, Spanish lessons, and snorkeling excursions just moments away. Embark on a kayaking adventure or tee off and test your swing on the resort's 18-hole championship golf course, where the green field on the horizon blends with turquoise waters. From intimate romantic escapes to exploits of exploration, your Mexico journey invites discovery and wonder at every turn. See what awaits you just around the corner in this tranquil paradise, perched along the edge of the world.

The restaurants at Blue Diamond Luxury Boutique Hotel reflect an exclusive, serene atmosphere, indoor or al fresco, from casual to elegant chic ambience, for an all-day dining experience. Bars and lounges are the perfect place to savor your preferred cocktail or meet with new people, from stunning ocean view locations, chic roof top bars, and cafŽ lounges. Enjoy world-class cigars, wines, and spirits at the chic rooftop Cigar Lounge.

Spa facilities provide a unique atmosphere, combining cutting-edge services (fee) and customized techniques incorporating Mayan philosophy with Asian-healing results for immediate relief from everyday tensions.


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Hotel Advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
Minimum Guest Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 5996 reviews
  • 4.0 star tripadvisor rating
    Family & Friends

    I had a lovely time at the Fairmont Mayakoba. The Bar staff was phenomenal, I would like to give a special thanks to Jeronimo, Erwin, and the 2nd best bartender( name slipped my mind). Anyways, they gave my family and I a great experience to start off the new year. Housekeeping staff was also amazing, everyday was just as if we checked in for the first time. I also cannot forget the fantastic golf cart drivers ** Dab Way**. Thank you everyone, and have a great year!

    Jan 17, 2020
  • 5.0 star tripadvisor rating
    Holiday season at Fairmont Mayakoba

    We traveled for New Years (Dec 30-Jan 4) with myself, husband and 10 month old son. Fabulous time... We stayed in a Beach Area Casita Suite (Room 803) and the room location could not have been better, especially with a baby. Easy access to the beach, pool and restaurant. It was one of the best possible units in that section because of access yet still so private with a nice lagoon view and completely quiet. The casitas also had butler service and if you wanted to go elsewhere in the resort, a golf cart would come right to your room to pick you up rather than waiting at a stop. I appreciated that the Butler Service communicated via phone or WhatsApp to schedule activities, reservations, and even ensured good shaded seats on the beach for us a couple days. We found all the restaurants to be good and enjoyed all meals. Unfortunately besides planned holiday dinner events, we didnt partake in any activities because of our baby's nap / sleep schedule but we did utilize the Fairmont's babysitting service two evenings to be able to have dinner out later. We had the same sitter both nights and she was excellent. The service was also very reasonable. A really beautiful resort. As our son gets older we would utilize babysitting service more to be able to do more during the day. They also have a kids club but I think it starts at 2 years old. The resort was swarming with families and young kids. Travel has changed this year with a baby but we have found Fairmonts do a really awesome job of being accommodating. They even gave me a fridge for his formula and a microwave to sterilize bottles. The second day housekeeping dropped off a diaper genie as well. Thanks for a wonderful New Years holiday!

    Jan 16, 2020
  • 5.0 star tripadvisor rating
    Excellent Beach Vacation

    We stayed for a week at the Fairmont Mayakoba and had a wonderful time. We loved riding the bikes to breakfast every morning as we had one of the beachfront casitas. The casita had its own pool overlooking the beach and beautiful water. The food was excellent in all the restaurants we tried and the service was impeccable.

    Jan 15, 2020
  • 5.0 star tripadvisor rating
    Vacation Repeat!

    This vacation will definitely be repeated. Super fantastic property, service, amenities and staff. Daniel, our Butler was attentive, professional and friendly. He made sure our every need was taken care of. Thank you, Daniel! Alejandro at Las Brisas made our day each and every morning that we visited this amazing restaurant. His smile and impeccable service kept us coming back. The entire trip was a foodies delight! Wonderful menu selections, service and ambiance provided an amazing variety of tasty treats in a beautiful atmosphere. To the entire Mayakoba Staff, thank you for your service. You certainly set the gold standard that sometimes misses the mark. Wonderful vacation that deserves a repeat!

    Jan 15, 2020
  • 5.0 star tripadvisor rating

    What an amazing place. Everything was perfect. The food was amazing as well as the service everywhere you went on the property. Attention to detail was over the top. They did not miss any with making the guests happy. We were fortunate to have a butler named Daniel who was amazing. He was there for anything we needed. He came to see us every day to make sure everything was perfect and because of him it was.

    Jan 15, 2020

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319