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Customer Ratings & Reviews
TripAdvisor Traveler Rating1679 reviews
Second trip to huAtulco
Binngueda is one of the first hotels in huatulco. This is my second time in huatulco, the first time (February 2019) we stayed at Park Royal. In February, when we were at Santa Cruz beach I noticed hotel Binni had a large beach club for their all inclusive patrons. I made note of it and decided the next time I come back I would stay at Binni. We were a group of 10. The room I stayed in faced the street. The rooms were very dated. I have to say I was disappointed and I would have classify this hotel as 3 stars. The beds were firm and the pillows had a weird smell. Rooms were smaller than park royal. The other thing I was disappointed in was the beach club. What happened to the nice beach club? Binni’s beach area was a little hut at the end of the beach. No food just beer and a few liquor drinks. The staff were all very nice, food was good, bartenders were attentive. The location of the hotel was great. We took a cab every night into la Crucecita for 35 pesos but we always gave 50. Our favorite restaurant was el grillo de marinero. Ayelies had great tayudas. I don’t know if I would come back to Binni. I liked park royals rooms but I liked binni’s location. There are a lot of choices.
I found Alexis at the property in reservations to be very rude. there was an issue with the booking where we paid 30% more for their cheapest room. when asking the property to resolve this they refused to contact the agency, and alexis was rude and mocking in the process. had to extend due to a family issue. but was 30%cheaper. as it should have been in the first place. awful start to what was supposed to be a relaxing holiday. The rest of the staff were friendly in general. but I believe they should take some responsibility for their advertisement on a website whether it's their website or not. they are the customer face.
For those who enjoy an all inclusive hotel experience, this one is the one to go if you're visiting Huatulco. It's not expensive and I loved the beach. Service was excellent, everyone was nice. The hotel is also very central and convenient.
Gorgeous hotel!! I travel every year to celebrate my birthday on different parts of the world this time I choose Huatulco and choose this hotel me and my friends had a great time the hotel is beautiful their staff is very friendly and professional. We had a warmed welcome from Alexis in the front desk,and from the girls too, bell boys,bartenders and kitchen staff were always very attentive,specially Sylvia from the kitchen and Tomas they made our stayed even better. I felt pamper from beginning to end I had a cake and the animation staff made my birthday unforgettable . Thanks to all the great Binniguenda staff highly recommend hotel hope to come back soon!!
BINNIGUENDA ALL INCLUSIVE IN HUATULCO IS THE PLACE TO STAY!
Just what my soul needed..... a hidden JEWEL. This is my second time in Huatulco, first time it was couple of months ago in a business trip, I rented an Airbnb, and I fell in love with Huatulco. This time I decided to stay in an all inclusive and I could not have done better! The place is unbelievable beautiful, it feels that you in the middle of a jungle, botanical garden, the people were amazing, I imagine heaven might look like this. I had a chance to walk every morning through the gardens, it gives you so much peace, time to meditate, you hear all kinds of birds, crickets sand what not. But the best part was looking at the beautiful plants, admire them, and each plant has the name of it in Spanish and the botanical name. Of course i took my camera and took pictures so when I get home I can find them ina nursery and see if they will grow in my zone. I had a great colonial style terrace where every morning by 6 they had fresh Oaxaca coffee and a basket of fresh bread, I don’t know how they do this without a noise! I will sit out there and read until after my walk and then I headed to breakfast which it was spectacular! As well as the lunch and show entertainment dinners that were fabulous, each night had a different show. My favorite was Las Vegas show and Coco yes Coco like the movie! I spotted everyday a very clean cut, always smiling gentleman, very educated, of course I ask my servers and bartenders. They told me he was the General Manager and they all love him because he treats them like people and work as hard as they do plus he has been there for over 15 years so I was told. It shows me once again that behind a great líder you have ans Elite team. The Hotel is not right on the beac, but that is not a problem as they drive you to their beach Club in an awesome bus with no windows and you continue to have the all inclusive benefits on the beach. Don’t forget your beach towel from the hotel. The beach is great for paddle boarding, kayaking and other water sports. I just came back and I am ready to go back to Binniguenda Huatulco. I wish I can name all my angels in my Binniguenda heaven but I can just remember Javier and Naty the wife, oh forgot to tell you that you also have the option to reserve a spot in one of their specialty restaurants, we chose the French it was absolutely divine. Sergio, the guy that drives you to the beach, Erik one of the bar tenders, Maria the housekeeping supervisor, Eva my house keeper, Alberto the Capitan for the show dinners, the chefs from the little corner to the right of the buffet which prepares authentic Oaxaca food for you and he is always singing, Diana in reception and so many others, that in 20 days of vacation you really get to know them. I congratulate the General Manager for the customer service he has taught all my Binniguenda angels in my new peace of heaven! Gracias amigos y hasta pronto. L. Weil