Hotel Overview

2019 Resort Added Values
Extra Value: Receive up to a $1500 resort credit (booking dates, travel dates, duration, and usage restrictions may apply).
Free Symbolic Weddings: Restrictions apply - See
Honeymoon: Bottle of sparkling wine, mini-cake, honeymoon dinner at select restaurants, two t-shirts, and one breakfast in bed (reservations required, minimum 3 night stay).
Family: Two kids 17 & under Stay, Play, & Eat Free (valid 1/04-12/23/19).

Choose a relaxing day in the spa, where you can choose from a selection of massages, bath therapies, facials, body scrubs, wraps, and a sauna and steam room. Daily and nightly activities include contests, singers, and live performances. Lounge in the sun, take a refreshing swim, or join in the activities at one of the three outdoor pools, including two rooftop pools. 

Beach Palace is perfect for the whole family. Spacious suites or family category rooms have comforts and conveniences designed especially for families. The supervised kids' club keeps the youngsters engaged with arts and crafts, activities, games, and a kids' pool. There is also a large waterslide! 

All meals and drinks are part of the all-inclusive plan, so feel free to order whatever entices you. Delectable dining choices include cuisine from Mexico, Japan, and Italy. Don't forget that the 24-hour room service is ready to serve you in the comfort of your luxurious guest room. 

Additional services and amenities are available at other Palace Resorts in Cancun, Riviera Maya, and Cozumel! Explore all that this incredible area has to offer! (Le Blanc Spa Resort is excluded and transfers are not included.)


Cancun - Beach
Cancun, Mexico (CUN) : 30 miles

Property Information

Year Built: 1985
Last Renovation: 2007
Accessible rooms: 2
Floors: 12
Total rooms: 285


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory -Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Current Renovations: ***Important Information For Our Guests***: -Guests booking in any of the Family categories must have a minimum of 1 child age 4-17 in the room. Any "adult only" reservations will not be honored.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:
Check-in Policy: 
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy: 
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: 
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:  A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information: 
Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 7652 reviews
  • 5.0 star tripadvisor rating
    Best trip ever!

    Our family just got home from our week long stay at The Beach Palace and I have to say we were impressed with the service at this hotel. From the moment we checked in, to the day we left. We had a late flight the day we checked out, and we were still able to use the resort for the day and we even got a courtesy room in the late afternoon to take showers before heading to the airport. Our daughters wanted to take advantage of the waterslide and pool one last time. On our last night they surprised us with a Farewell sign and special drinks. They knew us by name throughout our stay, they learned what we liked and made sure we were always taken care of. I’ve never seen people work so hard knowing that gratuities are included in the cost, and not expected from guests. (We definitely left extra tips everywhere we went) They go way out of their way and are always pleasant and patient. My youngest daughter became friends with the Ice Cream/Crepe shop, and the Carolina the Lifeguard at the Waterslide, and I became friends with all the bartenders.😂The way this hotel works in sync is amazing. You can tell they all take their jobs with pride. If they weren’t happy workers, you’d be able to tell in their service. This was not the case at all. This trip was a dream come true for us, and quite different than our typical camping trips. We cannot wait to come back! We’d like to pay honorable mention to the following people.... Magaly- Tequila Restaurant... always happy to see us and greeted us with Tequila shots 😂 Carolina- Lifeguard Waterslide... my daughter Jessica loves her!!! Alfredo- the grill at Tequila... best burgers!! Daniel = Bocceli/Romantic Dinner.... kind and attentive Shantell= Supervisor pool bar/ Romantic dinner... very informative and helped us celebrate our daughters’ bday Jorge= Tequila Waiter... taught our daughter how to make cool things with her napkin Manuel= Grille Waiter... so kind and attentive Liliana and Lucero- Spa couples massage... so relaxing! Esmeralda- Facial.. my face is amazing! Adair- Pool Waiter.... so patient with everyone’s order!!! Lobby Bartender... I forgot his name 😭 But he was at the Lobby Bar then moved to the Sports Bar. Please let me know his name. He made the best watermelon margaritas!

    Jun 20, 2019
  • 5.0 star tripadvisor rating
    Great family vacation

    Well kept hotel in the hotel zone. Room was spacious and clean, little candy treats were left by the beside a couple of nights. The fridge was kept well stocked. Good choice of 4 restaurants. Gabriela the cook at breakfast remembered our selection for breakfast, prepared it and delivered it to our table. Roof top pools were nice with a swim up bar. Main pool had activities that we participated in. Pedro and Armando made it fun as the entertainment staff. Francisco kept us well hydrated and well fed serving us all day at the pool. Miracruz? went out of her way to set up a private dinner and Mayan coffee demonstration for our family of 10. Spa was relaxing. The staff made sure we were treating like family.

    Jun 18, 2019
  • 5.0 star tripadvisor rating
    Forever our Favorite

    Beach Palace is always the BEST! We’ve stayed here several times over the last 8 years, and we will continue to come back! If you can’t find happiness here, you can’t be happy anywhere! There’s a variety of different styles of food sure to please you! The sky bar is so nice....great views, drinks and food prepared right in front of you! The beach is beautiful and the pool is so much fun!

    Jun 18, 2019
  • 5.0 star tripadvisor rating
    Magic girls :)

    On the beach with my family and boyfriend and Mayra and aljenadra came up to us and showed us 4 different magic tricks which made my boyfriend believe in magic. Very nice and sweet girls. Made my little sister happy

    Jun 17, 2019
  • 5.0 star tripadvisor rating

    We spent an excellent week in Cancun. We loved the experience of waking up with an excellent ocean view in a small hotel, great white sand beach and great food. We liked the breakfast at the Tequila restaurant and we loved having dinner at The Wok, the oriental food restaurant. We ate also in their Italian restaurant and the steakhouse which is opened in an outdoor terrace with the night an unforgettable nice breeze. We spent mornings and afternoons at the beach and then moved up to the sky pool where we can see the sunset with a drink in our hands.

    Jun 16, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats; Swift Air: PC 18-229, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 61919