Hotel Overview

Apple Vacations Exceptional Values - valid now through 2020!

Receive an additional $200 in resort discounts per stay, in-room bottle of rum, tequila, or wine for Premium Level or Royal Level accommodations, personalized welcome letter on behalf of the GM, an exclusive cocktail party with the GM once per week, a rum or tequila tasting night once per week, and a room closest to the beach. Based on availability. 


Spread over acres of lush tropical gardens, the upgraded, all-inclusive Barceló Maya Colonial and Tropical is bound to impress. With 960 rooms situated on over a mile of dazzling private beach and spectacular protected coral reef, this resort is an unparalleled exhibition of Caribbean paradise in coveted Riviera Maya. 

Enjoy access to sixteen international restaurants, featuring Seafood, Asian, Mediterranean, and Italian cuisine, plus four buffets and four beach restaurants with local and specialty dishes to suit any palate. Fourteen bars throughout the complex ensure a delicious cocktail awaits you at every turn. Lounge by one of four expansive main swimming pools, or join in the daily activities and watersports.

One of the largest theaters in the Riviera Maya will present nightly live shows complete with an accompanying orchestra. The U-Spa awaits your pleasure, boasting the latest equipment and luxury treatments, with whirlpool, two saunas, and two Turkish baths to relax away your stress and rejuvenate your senses.

Families can enjoy maximum freedom, choosing from among a wide range of activities for the whole tribe, including a gym, shopping, and non-motorized watersports. Qualified staff members organize entertaining activities for the smallest members of the family in the mini-club. Children are guided through games, competitions, drawing, handicrafts, movies, a mini-disco, mini-aerobics, and the brand-new U-Kids Spa.

By day, adults can join in a variety of sports, including tennis (day or night on floodlit courts), basketball, snorkeling, kayaking, windsurfing, and miniature golf. At night, enjoy the vibrant entertainment at the unique live shows and then dance the night away at Jaguar's Nightclub. In addition, you are free to access facilities in the poo immediately adjoining your hotel.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property holds Gold Certifications from EarthCheck and Green Globe.

Guests have the option to reuse towels and sheets in order to conserve water and energy, and there is automatic, eco-friendly light control in public areas. Clean drinking water is enjoyed thanks to a reverse osmosis plant. Education stations are also available for guests to learn about the care of local ecosystems and wildlife.

The on-site nursery produces 90% of the plants used in local reforestation, while the 3,200 sq. ft. garden, "La Huerta del Chef", contains vegetables, herbs, corn, fruits and different types of chili peppers.

The resort incorporates fencing around nesting areas on the beach in order to protect baby sea turtles.

Location

Riviera Maya - Beach
Cancun, Mexico (CUN) : 60 miles

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Hotel Details

Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Guests booking "Superior ROH" room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 8049 reviews
  • 4.0 star tripadvisor rating
    Beautiful!

    Beautiful area. Nice long sandy beaches everyone is welcoming. I would definitely go back again. This was my first major trip and a great way to start off travelling. I recommend this place to anyone trying to either have a good time or just trying to get away and relax.

    Feb 17, 2020
  • 5.0 star tripadvisor rating
    Barcelo Maya Caribe

    Hotel is amazing place. There is lots of activities u can do for example catamaran, scubadive, snorkel, jetski and hotel own guided programs, stretching, water polo etc. Stretching was my favourite start for the day and the instructor Kathya E. Hernandez was the best. She is super positve and happy all the time, 6/5 for her stretching lessons. :)

    Feb 17, 2020
  • 4.0 star tripadvisor rating
    Review for anyone bringing kids who are celiac

    Review for anyone who has kids who are celiac travelling to this resort. We stayed at the Caribe in the junior ocean front premium and my daughter is celiac and is 4 years old. P.S. when looking at the ingredient list there - "Trigo" is Spanish for gluten. But lots of things had listed Trigo & Gluten which was helpful. I brought our own letter in Spanish about gluten allergies (that I got off the internet) but they gave me a new one more specific to her at the premium check in. It had her name on it, room number, dates of our stay and then had information about her gluten allergy. She told us to give this to them at the restaurants and buffet. The first night we got there late so we ate at the buffet. I gave the letter to the hostess and she walked us through telling us what she could have and that the chefs could make her gluten free pasta but it would be about a 25 min wait. Which we did and the pasta was amazing! Penne pasta in a tomato sauce. I loved it and I'm not celiac! I actually preferred it to the others she had at the a la cartes. :) We ate at the Italian at the Caribe and at the Tropical and Tokyo at Caribe. Her options at the Italian restaurants were gluten free pasta, one had penne and the other was spaghetti. The penne was better than spaghetti but she was picky with both as they didn't taste the same as home ;). They also had gluten free bread for her (I think it was corn bread) and she loved it! They had gluten free desert options, one was fresh fruit and the other was panna cotta. She didn't like that last one, but at least there were options. And the waiters seemed very knowledgeable after I gave them the letter and told us what she could have. Tokyo was great, again I gave them the letter and the chef just cooked her stuff separately and had gluten free soy sauce for it which they also showed me. The lady who took our orders at the beginning was excellent telling me what she could and couldn't have. She had options for the salad, sushi, main course and desert. I was very impressed and she really enjoyed it! At the buffets for breakfast she would have eggs, bacon - although one day I saw they had bread lined in the bottom of the bacon pan! I think it was to absorb the grease. The first half of the trip they had mini yogurts which were gluten free but after that they disappeared and only had the big yogurts and yogurt drinks - all of which had gluten which was disappointing as she loves yogurt! Lots of fresh fruit and jello. Lunch at the buffets were limited - she lived off of guacamole, corn chips and fruit. I was nervous as the tongs often are on plates by the chips and one day there was a plate of seasoned bread beside it so you don't know if the tongs were used for both. But she never got sick so we were ok. The ice cream out of the soft serve machines were gf and so was the lime and tangerine sorbet at the buffets which was delicious! She loved those. We brought a ton of snacks with us, gf bread and peanut butter and I'm glad we did. She often had a peanut butter sandwich during the day and her snacks when she was hungry. :) And we needed to have lots of stuff to bring on the plane as we flew Sunwing and there wasn't many options. Overall we had a good experience as she never got sick and didn't starve! You just have to be prepared and bring lots of extras but we were impressed with how all of the staff handled it.

    Feb 16, 2020
  • 5.0 star tripadvisor rating
    Barcelo Caribe Buffet

    My family and I just spent 10 days staying at the Barcelo Caribe. Every morning at breakfast we had Alberto Diaz and Joel Hernandez as servers. They were wonderful! And started our mornings off great and were always quick with their service. If you’re staying at the Barcelo go say hi, or better yet sit in their section and you won’t be disappointed.

    Feb 16, 2020
  • 3.0 star tripadvisor rating
    I don’t understand the high rating of this resort

    Our family of 8 just got back from vacation here. This wasn’t the best resort we stayed at, but wasn’t the worst either. Check-in seemed a bit disorganized. They didn’t provide a whole bunch of information. They lost my daughter’s departure immigration form and then acted as if I was lying about it. It was found in amongst their papers - no apology. They didn’t give us wifi codes. The bed for my daughter was not made up even though I asked repeatedly if it was. One of the keys didn’t work. And one fell apart in the first 12 hours. As premium guests we were not told about any of the extra benefits for that level. They never added our credit card to our file so that we could charge items to our room. Rooms: We stayed ocean view premium level. We had asked that our 3 rooms be in the same building. They were not even though there were available rooms in the building my parents and brother were in. The rooms were quite nice however some of the issues were: 1. We booked at the caribe but were staying at the beach, which made for an extra walk anytime there was an issue. There were several issues. 2. We didn’t received most of the benefits of the premium level ie: turn down service, welcome gifts, children’s gifts, swimming pool towels in room, bottle of tequila, we weren’t told about the hydrotherapy found out later on our own, VIP mini bar - if that was VIP I would hate to see the regular one. Food: the food was ok, I am not a picky eater but I sometimes found it difficult to find things to eat in the buffets. 1. I never bothered going to the pool buffet at the beach, I had quite a lot of difficulty finding things to eat there. 2. The larger buffets at caribe and beach had many more choices, however a lot of the food was not warm. The pasta and omelette stations were always good. 3. The service in the buffets was not that great, sometimes we ate meals without getting a drink or seeing a server. I would except with the amount of people at this resort and the amount they charge to stay there would be servers everywhere. 4. La Trattoria- service was excellent, food ok. The fresh pasta was good but the sauces were not noteworthy. 5. Mare Norstrum - service was excellent, food ok. 6. Kyoto - service excellent and the food was the best we ate all week. Our chef was incredible and I wish I could remember his name (started with an A) 7. The buffets were SOOOO noisy, I had a hard time being in them. Pools/beach - the pools were clean. The beach was beautiful. You could always find chairs. My only complaint would be the lack of servers at the pool. No one was around to take drink orders or clean up glasses, which left quite a mess at the end of the day but it was always clean by the morning. Bars - I am not a big drinker and I only had a couple of drinks a day and usually with dinner at the restaurants. However, on our third day there I had a mimosas and then ordered a second and then I blacked out. I have no recollection of anything after my second drink until I was vomiting in the room. My daughter said I had three drinks in total and could barely walk, I’m quite sure I was drugged - I have never blacked out in my life and I certainly wouldn’t be so drunk after 3 small drinks that I couldn’t walk. This made me so nervous about having drinks here that I only had wine if I saw it come out of the bottle. Extras: this was the part that I disliked the most. I seriously hate being nickeled and dimed. So many things here cost extra. $20 USD per person to go to a crappy kids water park with 4 little slides. $60 USD per person to go on zip lines and then portions of the adventure park were not even available. Extra charges for some restaurants. $20 for the smallest little ceramic to paint. The stores at the mall were quite expensive. The bowling was more that what we would pay at home. Be all inclusive if you are calling yourself all inclusive. If I was going to pay extra for everything, I would have went on a cruise and at least the food would have been good. I definitely will NOT be back to this resort. Thankful that the weather was beautiful and I got to spend great quality time with my family.

    Feb 16, 2020

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319