Hotel Overview

For an exciting Jamaican vacation, the 24-hour all-inclusive Bahia Principe Grand Jamaica is sure to deliver! This spectacular Victorian-style resort is located on the beachfront in Runaway Bay. Both adults and children alike will enjoy the three interconnecting lake-style pools that surround the main building that includes two children's sections and three Jacuzzis.

Bahia Spa is a must for those guests looking to get disconnected from the world. Soothing massages, treatments and services pamper the mind, body, and soul. The thermal circuit includes saunas, an ice fountain, sensation shower, footbath, cold-water pool, and indoor pool. Active parents will enjoy a variety of watersports, tennis, volleyball, and a gym while their children enjoy the water park and the kids club.

There is no shortage of fine dining, as the six restaurants will tempt your palette. Choose from the international buffet, Gourmet Don Pablo, Italian Dolce Vila, Japanese Mikado, and the Knife Steakhouse. Enjoy 3 à la carte dinners in any of these restaurants per week of your stay!

You'll also enjoy spacious rooms with safety deposit boxes and minibars, well-kept gardens, free 24-hour WiFi throughout the hotel, and lounge chairs, beach umbrellas, and towel service for the beach and pools.

Note: Coupon system applies for dining: Stays of 3 nights receive one à la carte dinner, 4-6 nights receive two à la carte dinners, and 7 nights or more receive three à la carte dinners.

Location

Runaway Bay - Beach
Montego Bay, Jamaica - Sangster (MBJ) : 39 miles

Property Information

Year Built: 2006
Buildings: 11
Floors: 7
Total rooms: 850

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Reservations with 2 double beds will be on request and will not be confirmed until arrival to the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3.5 15105 reviews
  • 2.0 star tripadvisor rating
    Beware the cockroaches and rude staff

    Stayed for two weeks with my husband, daughter, son in law and three year old grandson. We were in building 15 on the fourth floor. We both had junior suites but in my daughters they only had one bed, it took 4 days to get a bed for my grandson, not good. The rooms are spacious, large bathrooms with walk in showers and bath tubs but they need refurbishing, and when anyone in an adjacent room or upstairs is using the shower it smells very bad rotten drain smell. Bed was comfortable and big, bedding was just two sheets but it was hot so that was fine. Balcony was fine, 5 dead cockroaches out there that stayed for the whole two weeks, no cleaning was done out there. We were shown to our room about 4.45 pm, it was still light, we found we had no electricity. We informed the reception and they said they would send someone, nearly four hours later somebody came to repair it. This happened a lot during our stay, the electric would go off and it took hours for maintenance to come and sort it out. On two occasions the electricity went off in the whole block, over night, so we were all left without air conditioning. When i queried this I was told that it was planned and it was a maintenance issue, but nobody was told before hand. The buffet dining area is huge, it sounds like a very noisy school canteen. The food wasn't bad, there was always something to eat, but when we saw a live cockroach crawling around the salad bar this really put us off. The a la carte restaurants are hard to book into, and the food was slightly better in the Don Pablo than any of the others, but we were put off when we saw a two inch cockroach in the middle of the restaurant, everyone in there saw it. The lobby bar serves drinks and in the daytime you can get tea/coffee/cake. There is a bar outside on the terrace of the lobby also. There are beach and pool bars and they serve alcohol, no hot drinks but soft drinks also. The pool is fine, nice size and plenty of sunbeds. The beach is lovely, we spent most of our time at the far end of the beach, a long walk but very peaceful and convenient for toilets, jerk hut and bar. Really lovely spot that was never crowded. Tips; now this was really an issue. I will tip if I get good service, here, the majority of staff are rude, not engaging and if you don't tip immediately do not want to serve you in an appropriate way. I paid for an all inclusive holiday, nowhere did it state that tips were obligatory, I am more than happy to tip if I have had good service, but this was very sporadic and definitely not in the main buffet or the bars, other than the two beach bars. The staff at the beach bars were so polite and engaging and I tipped everyday. Gerrick was such a nice man and went over and above, so I was happy to sort him out. The hotel is huge, its very loud, the noise from people in the corridors outside your room can be an issue when you are trying to sleep. We have been to Jamaica six times and first time at this hotel, we would definitely not return, it is not value for money, there are cleanliness issues, the building needs a refurb, staff need better training, cockroaches need to be sorted and food needs to be better quality.

    Jun 14, 2024
  • 4.0 star tripadvisor rating
    Fantastic- great food & entertainment.

    Just returned from a memorable 7 days at the Bahia Jamaica Grande. We were a group of 11. We got the Ocean view rooms and they did not Disappoint. The beds were comfy, fridge was stocked daily and the view, especially sunset was amazing. Some areas of the hotel and rooms are a little tired and need an update like the orquida buffet dining hall, bathrooms, the stairs over the pool were slippery and dangerous because of wear and tear. Beautiful Beach stretches, and lots of beds available. Other than this, staff were fantastic, friendly, courteous and accommodating Choice, selection of buffet and ala cartes was great. Entertainment crew were amazing- shout out to the team Derize Trusty Tiffany Orlando David & Kevin Amazing time, we will be back.

    Jun 12, 2024
  • 3.0 star tripadvisor rating
    Never again cockroaches

    It’s has maintenance issues and tons of cockroaches there in the restaurants around the ground floor. You see him more at night, but the prevalent in the food and the buffets. You literally see him climbing on food which is disgusting I’ve stayed here before and they kept the place. Much cleaner maid been in my room for a week. There was garbage in my closet when I got here and still there.

    Jun 12, 2024
  • 1.0 star tripadvisor rating
    I was so disappointed my daughter couldn't go yo lunch in her bathing suit we are locals, but yet persons from overseas

    The room floor was very dirty the fridge didn't work they stocked the mini bar and it wasn't working. My daughter was prevented from going to lunch in her swim suit to orquadia restaurant but international person could, my daughter cried . That's very bad as locals we are treated so badly.

    Jun 12, 2024
  • 2.0 star tripadvisor rating
    Big Disappointment

    I'll start by saying this was my 4th time to JA and 1st time at Bahai. I'll never go back. I went for a wedding with about 75 ppl. The hotel is really big and a lot of safety concerns. After like 10pm it's a ghost town, there is barely any staff or security. While we were there they shut off the power twice at night, without prior notice. I was locked out of my room and had to stay with my friend because there was nobody at the front desk. The staff on the grand side, other then the front desk or the house keeping were bad. The male bartenders were the worst and rude. Didn't matter if you tipped. They would run to the back so they wouldn't have to serve you. This happened multiple times. They ran out of alcohol pretty much every day. We were initially informed that we got top shelf options but that ended up being a lie. Unless your on the adults only side be prepared to be treated like trash. You can get a day pass for $12 US. If you're in building 23 all the food is on the other side of the resort. The food situation was bad on the grand side. The outside restaurants always had flies on the food, nothing was covered and left in the heat. They were not replenishing, so if it ran out that was it. I will say if you happen to get fresh JA food at Pisces or the Round Island restaurant it was good. There is no AC other then your room( if your lucky) and the Round Island restaurant. Warning, the floors by the pool and outside lobby area are very unsafe if your shoes are even a little wet, especially the stairs and bridges. The "beach" situation was bad very rocky and lots of seaweed, you have to have water shoes. Probably the worst Beach I've experience. There were a lot of issues with sewage getting into the pool or people throwing up/poop in it. Overall aesthetically this resort looks like a 4.5 but it operates like a 3. I wouldn't recommend.

    Jun 08, 2024

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