Hotel Overview

Apple Vacations Exceptional Values - valid throughout 2020! 

Kids Concierge Exclusive: Apple Vacationers receive some amazing family-friendly exclusive amenities through the Kids' Concierge Program, including a welcome drink at check-in, an in-room Karisma Kids' Camp, in-room movie night and game night, cookies in the room, a cooking class, and face painting at the kids' club! 

Exclusive Kids Stay Free Suite - One child stays free per paying adult. Guests also receive a preferred room assignment (Luxury Oceanview, Luxury Walkout Suite, or Family Suite), and a complimentary gourmet tasting experience for adults (tequila, wine, etc.).


Azul Beach Beach Resort Riviera Cancun, by Karisma features suites that have a heated Jacuzzi for two in the lazy river off the terrace. There are also guaranteed family connecting suites, adults-only and premium sections, and honeymoon suites with wrap-around balconies. This Gourmet Inclusive®, 438-suite hotel is about 20 minutes from the airport in the village of Puerto Morelos on Riviera Cancun. 


Your Gourmet Inclusive® vacation includes gourmet services and amenities such as beach butlers, concierge, premium beverages, gourmet cuisine and genuine Mexican hospitality every moment of your stay. Enjoy six themed restaurants and seven bars offering the finest cuisine and cocktails. The 24-hour room service and full-service concierge fulfill all your food, beverage and activity requests. Partake in a wide variety of included non-motorized watersports. 


Azul Beach Beach Resort Riviera Cancun, by Karisma caters to kids and teenagers, with the Azulitos Playhouse and Extreme Breeze Teens' Club. In the Azulitos Play House, children can play in a room designed by Fisher-Price®, and get active on the My Gym® equipment. Designed for children 4 to 12 years old, My Gym® Center features ropes, parallel bars, a trampoline, springboard and other equipment, plus big floor pads. The Azulitos Play House (ages 6 months-5 years) has the latest toys designed to enhance early childhood development.

Location

Riviera Maya - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 2008
Floors: 3
Total rooms and suites: 435

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating 12885 reviews
  • 5.0 star tripadvisor rating
    2 week stay in October!

    Great hotel we stayed for two weeks, the staff are really friendly and honestly can’t do enough for you! Special thank you to Fernando and Alfredo who looked after us daily around the pool, so friendly and lovely to chat to and always making sure we had a drink in hand!

    Oct 12, 2019
  • 5.0 star tripadvisor rating
    Great bar staff

    We are so grateful for the amazing service provided by Fernando and Alfredo. We have had excellent service for the whole of today and the last few days as well. This is a beautiful resort with fantastic staff, thank you 😁

    Oct 12, 2019
  • 4.0 star tripadvisor rating
    Restaurant reservations/ evening shows

    The overall experience was good. The place was well kept up. Everyone was very nice. The pools were clean and maintained well. My room was nice the view from the balcony was beautiful. The one thing I was not a fan of the fact that they made your reservations for dinner for you and the time. Yes, could make changes but it was lot of work. I would have to get with someone and then wait to see if the changes could happen:/ also if you happen to miss your reservation they won’t seat you or really help out to make things happen. I was just not very happy with how the dinner reservations system works. I was also a little disappointed over the evening shows that they offered. I do think it could have been better. I have been to several other resorts and with the other experiences, I will say again...the shows could have been better!

    Oct 12, 2019
  • 5.0 star tripadvisor rating
    Tui sensatori

    Been here just 3 days absolutely love the place already service is amazing especially from fernando and Alfredo couldn’t ask for more so far into the holiday and looking forward to the next 11 days here. Food is brilliant views are amazing

    Oct 12, 2019
  • 5.0 star tripadvisor rating
    Excellent hotel

    Amazing hotel right on the beach front, rooms food and service all incredible. Pools clean and relaxing atmosphere - Different pool area for all different types of People even if you aren’t near a swim up bar alfredo and fernando will look after you and bring you drinks all day. Entertainment also good lots to do and see all day and night - deffo recommend

    Oct 12, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519