Hotel Overview
Discover a captivating tropical paradise at Aruba Marriott Resort & Stellaris Casino. Overlooking the Caribbean sands of Palm Beach, our beautifully-styled hotel boasts spacious accommodations on the sunny beaches of Aruba with exceptional resort amenities. Try your luck at our thrilling 24-hour Stellaris Casino or take a long swim in tranquil ocean waters. Sip on specialty cocktails in private cabanas at our H2Oasis adults-only pool or pamper yourself with a soothing massage in our full-service spa. Soak away all your cares in our resort's relaxing sauna and whirlpool or savor superb onsite dining at Ruth's Chris Steak House, Atardi and La Vista. In the evening, retreat to spacious hotel rooms with plush designer bedding, private balconies and picturesque views. Whatever your reason for visiting, we look forward to welcoming you at Aruba Marriott Resort & Stellaris Casino.
Location
Palm BeachProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8081 reviews
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Nov 25, 2024Love Aruba / Skip this resort
Given room 444; Extremely dated; Made reservations 6 months before arriving - $500 a night with a view of the roof and noise of workers drilling and banging all around us. *See photos* - a/c worked great though. They were never able to stop the bathroom mirror from blinking; sometimes we had a full sets of towels [without asking], sometimes we did not. Cooler in room stopped working so maintenance brought a whole new refrigerator and just plugged it into the wall near TV and left the broken cooler in place. Odd. Room was not associated with their vacation club but they still tried to sucker me into that. I laughed. Guy knew the room we were in and understood why I laughed at the prospect of joining their club. Nighttime turndown service occurred every evening- thanks for that, I guess. I’ll stick to IHG properties where I’m actually treated properly. Love Aruba - Been several times. Will never stay at Marriot property again.
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Nov 25, 2024Pluses and minuses
Check in was more stressful than necessary as we arrived admittedly early but were not assigned a room till after 4:30 PM. Not realistic. The staff was friendly enough but mot terribly helpful. Room was nice and large with comfortable bed and roomy bath area. Service was spotty with towels never completely missing hand towels or washcloths. Nice property with a nice beach and decent on property dining. Parking inadequate during midday periods. Really bad. For 500 per day I would expect better.
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Nov 21, 2024Overall, a good stay!
We enjoyed our stay at the Marriott Stellaris hotel. We had the Tradewinds and were happy with the amenities it provided. Our room was nice, nothing fancy but we loved our ocean view. I want to recognize the several staff members who were amazing! Nelson, best server at the pool! Friendly, warm, efficient, interested in meeting guests & learning about them. He shared a bit about his family & life in Aruba. James, security guard around the pool area. He has a contagious energy! I think he gave a friendly greeting to EVERY person he passed. It was a true joy to see him dancing along to the music. Just a wonderful asset at a resort IMO! Kathleen w/ concierge desk was so thorough in helping us decide on excursions, really took her time w/ us. Most of this team was really great! I apologize that I don’t recall everyone’s name. Margaret & Steven in the Tradewinds lounge really stood out to us also. Hard workers, friendly, seem to genuinely enjoy their jobs & enjoy speaking w/ the guests. We felt the service in the restaurants (particularly Mercat) could use some extra training. The staff in this area didn’t seem happy, were not eager to help. Just a blah atmosphere. We came back from an excursion on a Sun at noon and went down in our swimsuits/coverups (totally normally acceptable) for brunch. It was packed! Unbeknownst to us, we were the only ones in swim attire. Everyone else was dressed up (perhaps locals?!). We felt uncomfortable that we were not told by the host that this was the attire for this particular Sun buffet. Instead, she sat us away from everyone near the bar, far from the buffets. If she had let us know, we would have gone & changed & come back. It was so uncomfortable and we got many “looks”. Every other day, everyone was dressed in their swim coverups etc! The casino was fun to do in the evenings! Overall, a great stay in a great location if you’re not looking for anything fancy. The rooms while adequate did seem a bit outdated. Also to note, the reservation system for the palapas could use some work as well. The app seemed more complicated than it needed to be. We would stay again and hope to see future improvements!
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Nov 21, 2024
EMBARRASSED, HUMILIATED, AND COMPLETELY MORTIFIED - 11.8.24 Wedding Experience
Our families have been going to Aruba for 15+ years, they have stayed at the Marriott Resort for years and we knew this would be the perfect place to have our wedding! We first went through Abigail, who then turned us over to Juliane. We were so excited to have our date and start the process. While our wedding planner Juliane was personable, her performance was marked by multiple concerning issues. She was often delayed in responding to our emails, which was unsettling given that we were coordinating from 2,000 miles away. Additionally, she last minute requested a change in the meeting time for the rehearsal, to which she arrived 20 minutes late for, stating "H.R." with a deep breath and a roll of her eyes. We should have known then that the pit in our stomachs was for a good cause. During the meeting, we asked if everything was in place; flowers, cake, music, dinner reservations, and day of timeline. She assured us everything was perfect and good to go. She even complimented us for being "the easiest going couple she has had to work with". On the wedding day, several critical elements were mishandled: the flowers were not only the wrong color but also the wrong flowers (contract stated roses and hydrangeas- were given roses and baby’s breath), the bride’s entrance song was incorrect (the steel drum player was not the player we were told we would have), the groom did not walk down the aisle with his mother (she was told to sit), nor were guests made aware the ceremony started; missing the beginning entrances, and most distressingly, no officiant was present at the start of the ceremony (Juliane had the bride and groom walk down the aisle to stand there waiting awkwardly). To make matters worse, Juliane directed the bride to wait behind a dirty towel bin to avoid being seen by the groom. With beach goers and guests of the Marriott, asking the bride, what is she doing hiding here? Surely, a more appropriate and private space could have been arranged. Ultimately, hotel staff had to move the bin, leaving the bride unexpectedly exposed. Then, the lack of an officiant caused a prolonged and highly distressing delay in the middle of the ceremony. After the bride had already walked down the aisle, she was left waiting without anyone to officiate, forcing her to walk back up the aisle—a mortifying and unnecessary experience. Amid the scramble, the Juliane attempted to find any available staff member to step in. Even asking the bride and groom’s families if they had someone who could do it. This impacted the sunset ceremony from the unnecessary delays. The replacement officiant not only didn't know the groom’s name but also read an unrelated poem, referencing customs and cultures, which had no connection to either family. This was profoundly embarrassing and disheartening, detracting from the meaning and personal connection of the ceremony. The compensation offered—a few bottles of prosecco and appetizers—was far from adequate in addressing these mistakes. Despite these challenges, we want to acknowledge the outstanding professionalism of the photographer, who not only delivered beautiful images within a day but also stepped in to assist with managing the ceremony. Additionally, the dinner service staff were attentive and provided excellent service. However, even the dining setup fell short, with an improperly arranged table that required a last-minute, mismatched addition, creating an awkward experience for our guests, which were 14 people (including the bride and groom). The cake was just another element of the day that was incorrect (the icing and flower decoration). At the end of the night, Juliane approached the bride directly (for the second time after being asked not to), failing to take any ownership for the mistakes and instead expressing frustration about needing to address the issues with the vendors. This was an inappropriate and insensitive conversation to have with the bride, especially after such a stressful and disappointing experience. A day meant for joy and celebration should never have been clouded by such a discussion. After speaking with the Manager on Duty; Ivelisse, after the ceremony, who also gave us reassurances about how she was going to correct this and make the appropriate compensation for this disastrous event. She gave us her contact information, to which we reached out and have yet to hear from her. The bride and groom have never been so upset, disappointed, embarrassed, and mortified on a day that is supposed to be the complete opposite. PLEASE GO ELSEWHERE FOR YOUR EVENT. UPDATED: We heard back from the Manager, which took over 2 days' time, but not until after the Marriott Resort and Stellaris Casino had the review taken down which had only been posted hours previously. It is disheartening to know that was their first priority. The Manager of Events at the Stellaris asked for a meeting and apologized profusely for the disastrous event. The accountability for the events that transpired was appreciated. As part of the “recovery process” the Marriott refunded the cost of the ceremony and the dinner following at their restaurant on site. However, as the Manager stated in the email correspondence following the meeting, she had added in events that were “credited” that did not take place. She also extended, as a “gesture of goodwill”, a keepsake certificate, which was part of the package we had paid for; this was just an additional item we did not receive on our wedding day. Another “gesture of goodwill” was Marriott Bonvoy points, it was stated the points offered had already been credited to our account, however, upon checking our account, the Stellaris had yet again made another critical error. The Marriott credited an extremely low number of points which would not even cover their resort fees for a day. Not the amount they had stated were credited. The email exchange regarding the points was short, as it was ended by the manager summing up that is all you are receiving, which is not even enough points to stay 2 nights on their property. Please remember even the guests had stayed on the Marriott property for a week, specifically for this event, our wedding day, which the Marriott did not get one detail correct for. The Marriott has proven time and time again, they do not follow through nor do they put their customers first. Not only was the most important day of our lives together completely ruined, it is something we have to relive each time we get asked about our wedding. Everyday has been filled with anxiety, knowing people are going to ask about our wedding, as it is not something we can talk about without getting upset. We will never get this day back. On top of this, we are continuing to deal with more Marriott errors, when asked why this is continuing to happen or for rationale, we get ignored by management. Please do not use this resort for any function you have, especially such an important day, as your wedding. We do not wish this experience on anyone.
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Nov 20, 2024
Horrible
Ana Vasquez marketing supervisor is a liar and ruined my family Christmas vacation , stay at the Hyatt or ritz don’t waste your time rooms are out dated and casino is horrible no one wins . The staff was on edge and not very nice everything is extremely expensive to the point you feel like you are getting robbed , people we’re fighting by the pool for seats very bad system.
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