Hotel Overview

2019 Resort Added Values
Extra Value: Receive up to $500 in Resort Discounts (booking dates, travel dates, duration, and usage restrictions may apply).

Allegro Playacar is situated on the best stretch of white sand beach in Playa del Carmen. This family friendly, all-inclusive resort is surrounded by lush, tropical gardens looking out to the crystal clear waters of the Mexican Caribbean. This resort is ideal for small groups, family reunions, and gatherings. Allegro Playacar Resort is located approximately 40 miles from Cancun International Airport.

Features include unlimited meals, snacks, and beverages at four restaurants and four bars. Enjoy the disco, three swimming pools, tennis, basketball, and volleyball. Non-motorized watersports include scuba diving lessons. Young vacationers will love the Kids' Club, offering supervised activities away from mom and dad. After sunset, Allegro Playacar Resort's nightly entertainment includes local talent, staff shows, and a weekly Manager's Cocktail Party.


Playa del Carmen - Beach
Cancun, Mexico (CUN) : 60 miles

Property Information

Year Built: 1991
Last Renovation: 2006
Accessible rooms: 3
Floors: 2
Total rooms: 286


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory -Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory STUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 7474 reviews
  • 5.0 star tripadvisor rating
    first family vacation

    My family and I had a 4 day vacation to this resort. The resort is beautiful, our room was great, and staff was amazing. The hotels in house photographer did our family photos. All of the photos were beautiful and the photographer worked well with our 1 yr old. Louis Lechuga our concierge provided excellent service. He was always available, made sure we were comfortable, set up our transportation, and he is always smiling. Louis took care of us as if we were family.

    Aug 10, 2019
  • 5.0 star tripadvisor rating
    Great hotel with wonderful beach and great location

    We stayed here for 8 nights and enjoyed every bit of it. Great location and amazing beach. Food was good and there was plenty to choose from, something for everyone. We had a nice room with a lot of space but unfortunately we could not get 3 chairs for the balcony (only two, even if we where a family of 3). A lot of wild animals visited the hotel gardens every day and this was very nice. Staff was friendly in the restaurants but in front desk they where not so helpful and charming. They had a compliated system to queue and to pay for day trips and such, had to stay in different queues for different trips and also a very long queue to book a la carte restaurant. If a fem minutes to late there was no possibility to get to a certain restaurant on a certain day and then you had to try to book the day after again. We only managed to get to the a la carte restaurant once on all of our 8 days of stay. A 15 minutes walk into 5th Avenue and all shopping or 3 min by cab. Over and all i would recommend this stay and if we ever go to Playa del Carmen again I would probably choose this place.

    Aug 09, 2019
  • 5.0 star tripadvisor rating
    #4 trip - always amazing

    We just got back from our fourth time at Allegro. We loved it once again! We had a great time with staff, the food is good, - just a great place to relax and very close (walking distance) to Playa de Carmen or some shopping at Centro Maya. It's worth visiting the small cenotes such as Azul. Only negative point- make sure you ask for non-communicating rooms - we hear EVERYTHING and smell everything going on in the other side of the doors. Not pleasant if you don't know your neighbors - we will make sure to stipulate that next time!

    Aug 07, 2019
  • 5.0 star tripadvisor rating
    Great place to unplug and unwind at a great value

    My wife and I recently stayed here for 5 nights for our vacation and had a great visit. The rooms were clean with great A/C and mini fridge with drinks for the day. We thought the food was very good at both the buffet and the a la carte restaurants. Every staff member that we interacted with was very kind and accommodating. There were a lot of activities going on by the pool during the day that you could participate in or simply people watch. We thought the evening entertainment was excellent, we especially had a lot of fun at the silent disco. The resort is only about a mile walk down from the pier to ferry over to Cozumel, where there is also plenty of shops and restaurants around. Overall we had a very enjoyable and relaxing stay.

    Aug 05, 2019
  • 3.0 star tripadvisor rating
    Okay hotel

    First time in Mexico and it was great. I'll start with the pros. 1. Very clean hotel. My room was spotless every day without fail, so was the bathroom and toilet. My bed was freshly made every day. I had clean towels every day too. 2. The grounds are kept clean and tidy at all times and the staff are very friendly. Cons 1. Wi-fi is not free. You have to pay for it. 5 days costs $45 and you need to top up as you go. This was disappointing as I had paid good money to be here. 2. Food. When the hotel cooked Mexican and Mayan food, it was great. But when they attempted to cook dishes from other cultures it was a bit of a disaster as the variety was broad but execution bland. 3. Eco Tax. I paid 300 pesos for the Eco Tax and the beach was clean and free of dirt but the seaweed was stacked up high and would smell in the heat. I would come back to Mexico, just not this hotel.

    Aug 03, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519