Hotel Overview

2019 Resort Added Values
Extra Value: Receive up to $500 in Resort Discounts (booking dates, travel dates, duration, and usage restrictions may apply).

Allegro Playacar is situated on the best stretch of white sand beach in Playa del Carmen. This family friendly, all-inclusive resort is surrounded by lush, tropical gardens looking out to the crystal clear waters of the Mexican Caribbean. This resort is ideal for small groups, family reunions, and gatherings. Allegro Playacar Resort is located approximately 40 miles from Cancun International Airport.

Features include unlimited meals, snacks, and beverages at four restaurants and four bars. Enjoy the disco, three swimming pools, tennis, basketball, and volleyball. Non-motorized watersports include scuba diving lessons. Young vacationers will love the Kids' Club, offering supervised activities away from mom and dad. After sunset, Allegro Playacar Resort's nightly entertainment includes local talent, staff shows, and a weekly Manager's Cocktail Party.


Playa del Carmen - Beach
Cancun, Mexico (CUN) : 60 miles

Property Information

Year Built: 1991
Last Renovation: 2006
Accessible rooms: 3
Floors: 2
Total rooms: 286


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory -Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory STUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating 7720 reviews
  • 4.0 star tripadvisor rating
    Love Playa

    For an all inclusive alcohol is not served to 11:00 and noon at first club. This doesn't make sense. Resort is very lovely & low key. The beach is absolutely beautiful. And resort is within walking distance to town.

    Nov 18, 2019
  • 3.0 star tripadvisor rating
    Good value for the money

    If the staff had repaired our a/c when we told them about it - and if we had EVER had even warm water for a shower - it would be a great review. But a week of cold showers was not great. and the a/c didn't work for 3-4 days.

    Nov 11, 2019
  • 5.0 star tripadvisor rating

    My wife and I came to Mexico from England for our honeymoon and stayed at this truly amazing hotel! So the best thing about the hotel has to be the awesome staff! I have never seen hotel staff work so hard with so much passion & go out of their way this much to make guests happy! Note to the manager/owner whatever you pay these guys isn’t enough & you should give them a raise! I was in Miami the week before and the obvious difference is in America they expect a tip and don’t really appreciate it whereas in this hotel I was leaving 5-10 dollars & getting treated like a king! Genuinely friendly warm people! So the hotel is right next to an amazing beach (not a criticism of the hotel as this was on the beach but way too many people selling cigars etc then trying to sell me drugs, could do with getting the authorities to sort this out) with amazing warm sea! The 2 pools are really nice and plenty of places to sit with a great pool bar! The food at the hotel was great I definitely enjoyed eating Fajitas for breakfast every morning! There were 3 different a la carte menus which had to be pre booked (Italian, Mexican, Japanese) all really good! Loved all the random wildlife roaming around! So cannot think of any criticism! Would just like to say a personal thank you to every member of staff from Ben & Amy from England for the way you all looked after us and made sure that we had an enjoyable & memorable honeymoon! You guys are truly awesome! See you again xxx

    Nov 09, 2019
  • 5.0 star tripadvisor rating
    Great place to go

    First Club staff is top notch! Jessica goes above and beyond to make your stay the best. Food is pretty good. The on-site restaurants serve delicious meals. We love it there and that is why we keep going back!

    Nov 09, 2019
  • 5.0 star tripadvisor rating
    Fabulous beach

    The beach here can't be beat. It's a small hotel with eightplexes on the property. You don't have to walk far to be at the pool or the beach and many of the staff have been employed there for over 20 years. We've stayed over 15 times and plan on doing so every year.

    Nov 04, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air: PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 102319