Hotel Overview

2019 Exceptional Values
Extra Value: Receive up to $500 in Resort Discounts (booking dates, travel dates, duration, and usage restrictions may apply).

Allegro Playacar is situated on the best stretch of white sand beach in Playa del Carmen. This family friendly, all-inclusive resort is surrounded by lush, tropical gardens looking out to the crystal clear waters of the Mexican Caribbean. This resort is ideal for small groups, family reunions, and gatherings. Allegro Playacar Resort is located approximately 40 miles from Cancun International Airport.

Features include unlimited meals, snacks, and beverages at four restaurants and four bars. Enjoy the disco, three swimming pools, tennis, basketball, and volleyball. Non-motorized watersports include scuba diving lessons. Young vacationers will love the Kids' Club, offering supervised activities away from mom and dad. After sunset, Allegro Playacar Resort's nightly entertainment includes local talent, staff shows, and a weekly Manager's Cocktail Party.


Playa del Carmen - Beach
Cancun, Mexico (CUN) : 60 miles

Property Information

Year Built: 1991
Last Renovation: 2006
Accessible rooms: 3
Floors: 2
Total rooms: 286


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory -Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory STUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 7202 reviews
  • 4.0 star tripadvisor rating
    May visit 2019

    awesome first club experience with Jessica and Allan. restaurant and bar staff very attentive. Be sure to get to the Italian restaurant, Asian, and Mexican dinners. Wait staff in restaurant were phenomenal. Very friendly and hard working. front desk also awesome

    May 20, 2019
  • 4.0 star tripadvisor rating
    Allegro Playacar

    Had a nice time, might come back, might not. That is the overall message for this vacation..A lot of good things like local of resort to other attractions, easy access from Cancun, nice beach..To ok stuff like decent food, watered down alcohol, warm pools..Room was a little run down, air conditioning didn’t work, sink had brown stuff flowing out at one point, and toilet handle broke..So good vacation overall but no WoW factor..

    May 19, 2019
  • 5.0 star tripadvisor rating
    Hope to return

    We’ve stayed at the Allegro several times and keep coming back because it’s a perfect fit for us. It’s a relatively small, informal all-inclusive, meaning the buffet lunch is served poolside (pareos are fine) and you don’t need to dress up for the buffet dinner and can choose a space with or without air conditioning. The beach is beautiful and there are plenty of chairs, and there are also two pools.

    May 18, 2019
  • 4.0 star tripadvisor rating
    10 days at Allegro Playacar

    First of all, we are 1st club members with timeshare ownership with no regrets. We were met by Juan in the lobby and quickly escorted to the first club check in. We had several encounters with Juan over the several days and he is truly a pleasure to talk to and an excellent source of information. The wait staff of Erika and Alejandro were fabulous. Pool waiters were fantastic as well. We tipped generously because these 4 worked extremely hard. Our drinks were never empty. The food was great with plenty of variety. People that complain about the food are probably very picky! The couple of issues that we had, air conditioner didn't work and shuttle was not there to pick us up at the airport (not a hotel problem but was handled through the hotel to help with the refund) were taken care of rapidly by the first club. The beach is beautiful despite a seaweed epidemic. Our friends were also impressed enough to accompany us to another Allegro in Cozumel next year. I would recommend this hotel to all travelers including young families.

    May 16, 2019
  • 2.0 star tripadvisor rating
    On to the next resort

    We personally would not rebook at this resort again. The service was great and staff very friendly, however, the room was not accommodating. We had 2 full beds, 3 people, 3 suitcases with no place to store our belongings, no desk, dressers or drawers. The closet was small with a few shelves and all of 8 hangers & 1 suitcase stand. The bathroom sink is in the sleeping area with very little counter space and the bathroom itself was quite small with only 1 hook. Breakfast and lunch at the buffet were good with a variety to select from, however, Dinner was not great and to make reservations for the restaurants was a daily hassle you had to deal with daily, face to face from 9-4. We were also turned off by being solicited to purchase vacation packages as we had just arrived after traveling all morning. We had a great time with friends and love the Playacar strip (despite the unfortunate seaweed situation they were having) but would definitely venture to a different resort next time.

    May 14, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats/PC 18-227, A320-186 seats; Icelandair: PC 18-232, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/Miami Air operated by TUI Air Belgium N.V.: PC 18-250, B737-800-180 seats; Swift Air: PC 18-229, B737-400-150 seats; Viva Aerobus PC 18-228, A320-180 seats/PC 18-254, A320-180 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 D22819