Hotel Overview

Rated "Best Hotel Chain" by Apple Vacationers 2011-2018.

2019 Resort Added Values
Extra Value: Unlimited Connectivity: Free calling to U.S. and Canada, Free WiFi throughout the resort and more. Apple Leisure Group Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. 

Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Junior Suite Ocean View or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Secrets The Vine Cancun is a contemporary, adults-only haven offering the ultimate in luxurious-personalized service. Combining the natural beauty of the Yucatan Peninsula with the elegance and Unlimited-Luxury of a world-class resort, you'll be awed by the resort's ultra-chic vibe.

Indulge in an expansive array of cuisine and bold flavors at each dining venue. Choose from five a la carte gourmet restaurants, a buffet, and a cafe, where reservations are never required. Your Unlimited-Luxury® privileges include all meals and top-shelf spirits. Unique to Secrets The Vine Cancun, enjoy Sommelier-led wine tastings, including some of the world's finest wine collections with wine pairings and education. Feel like a night out? Enjoy drinks, dinner, and live entertainment at select neighboring resorts with Sip, Savor and See, available from 6pm. to 1am (transportation not included).

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property participates in monthly beach clean-ups and the annual clean-up of the Nichupte Lagoon area. The resort implements programs to conserve water, electricity, and energy.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.

Location

Cancun
Cancun International Airport (CUN) : 11 miles

Property Information

Year Built: 2012
Total available rooms and suites: 434

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.

Minimum night stay restriction may apply.

Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 12129 reviews
  • 5.0 star tripadvisor rating
    Loved the hotel, but it is more for couples

    Went with a friend for a girls weekend. Wanted to stay somewhere high-end and grown up where we could relax and feel pampered. The Good: The property is beautiful--clean lines, well appointed rooms, lots of light in the room, and flow of the various areas is good. The rooms have huge thick glass doors that keep out the noise. The beds are comfortable. The service is phenomenal. From the moment you walk in the door, you are made to feel welcome. Housekeeping keeps your room spotless. Leave the DND sign off the door in the evenings, and they will do a lovely turndown service, which we only discovered our last night. The food is pretty good. If there are tacos on offer in the buffet at lunch--get them! They are really good. This place isn't a party hotel. It is pretty chill in the evenings. The piano bar will play some dance music in the evenings, but its not a wild scene. The spa was lovely. I had a body wrap and my friend had a massage. Maria and Miriam were lovely and gracious. They have nice wet areas to relax in as well (sauna/steam room/Jacuzzi). Service at the pool is good and people are friendly. We had a preferred club room so there is a private lounge (have Jorge make you a margarita), and a private pool up on the 12th floor that is nice. The Bad: Dragons (Asian restaurant) isn't good. It was really disappointing, too, since most of our food experiences were good. This resort is very couple oriented. This isn't inherently a bad thing--and perhaps I should've known that the Secrets brand is for couples while some of the other brands have a wider focus--it just didn't work for a single girl and her married friend, lol. The other thing (which I don't know if it is actually connected to the hotel itself but is done there) is the Vacation Club sales pitch. It was described as a 45 min breakfast and 45 min presentation that turned into 4.5 hours of pretty high pressure sales tactics. This was also one I probably should've known better on, but I was sucked in by the freebies.

    Aug 21, 2019
  • 5.0 star tripadvisor rating
    Honeymoon

    Had an amazing time here , the hotel is fab 😍the staff is amazing , our butler Esparza was amazing he couldn’t do enough for us , loved it here we will definitely b back again 😍the security is brilliant , the staff at the pool wer amazing specially Martha Itzel wer great very pleasant Nd helpfull, we done the spa aswell Nd it was amazing 😍😍

    Aug 21, 2019
  • 5.0 star tripadvisor rating
    Best Vacation Ever

    Our stay at the secrets was just out of this world from service from staff to everything else and a huge big thanks to Esparza absolute gentleman and can’t wait to return next year. Loved all the professionalism he transpires and is a huge asset to the company!!!

    Aug 21, 2019
  • 5.0 star tripadvisor rating
    Exceeded expectations!

    My husband and our son and his girlfriend just spent 6 days at Secrets the Vine. From the time we arrived we were met by the most gracious staff who continued to make our stay the best ever! From Alberto in the Market Cafe who every morning took the best care of us throughout our stay- even giving us a good bye treat/surprise our last day there, To the staff around the pools who were also amazing from Maria, Jessica and the entire entertainment staff to Ray, Lucas, Alberto and Martha at the Manatee Bar who definitely kept us hydrated in the hot Mexican heat! We enjoyed all the restaurants especially the Bluewater Grill (steakhouse), We loved our stay and can't wait to return. Thanks for making our stay so enjoyable!

    Aug 20, 2019
  • 5.0 star tripadvisor rating
    Great food!

    A wonderful visit at Dragons tonight with Moises. He provided the best service. The dessert was unreal!! I felt like he was personal and caring. He made this experience unique, delightful and it was a pleasure!

    Aug 20, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519