Hotel Overview

Rated "Best Hotel Chain" by Apple Vacationers 2011-2018.

2019 Resort Added Values
Extra Value: Unlimited Connectivity: Free calling to U.S. and Canada, Free WiFi throughout the resort and more. Apple Leisure Group Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. 

Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Junior Suite Ocean View or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Secrets The Vine Cancun is a contemporary, adults-only haven offering the ultimate in luxurious-personalized service. Combining the natural beauty of the Yucatan Peninsula with the elegance and Unlimited-Luxury of a world-class resort, you'll be awed by the resort's ultra-chic vibe.

Indulge in an expansive array of cuisine and bold flavors at each dining venue. Choose from five a la carte gourmet restaurants, a buffet, and a cafe, where reservations are never required. Your Unlimited-Luxury® privileges include all meals and top-shelf spirits. Unique to Secrets The Vine Cancun, enjoy Sommelier-led wine tastings, including some of the world's finest wine collections with wine pairings and education. Feel like a night out? Enjoy drinks, dinner, and live entertainment at select neighboring resorts with Sip, Savor and See, available from 6pm. to 1am (transportation not included).

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property participates in monthly beach clean-ups and the annual clean-up of the Nichupte Lagoon area. The resort implements programs to conserve water, electricity, and energy.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.

Location

Cancun
Cancun International Airport (CUN) : 11 miles

Property Information

Year Built: 2012
Total available rooms and suites: 434

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.

Minimum night stay restriction may apply.

Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 11709 reviews
  • 5.0 star tripadvisor rating
    Unbelievable! ⭐️⭐️⭐️⭐️⭐️

    What can I say about this place... It’s absolutely unbelievable. First of all I was greeted with a hot towel and a cocktail in the lobby of the hotel. They thanked me for coming and we’re asking me about my travel to Cancun. Gina checked me in. She was so friendly and walked me through the check in. The bellhop, I forgot his name was so nice. He gave me a tour of the downstairs lobby and was explaining the hotel to mean in full details. Upon arrival to my room, which was room 2003, it was perfectly set perfectly clean. The room had a the perfect view. I will definitely want the same room again next time I go. All of the staff at Secrets are so hospitable. They really go above and beyond. I got to meet Augosto and Carolina at the outside bar. They were so so nice. Augusto everyday would make me a new cocktail to try and it always was Amazing! Carolina would always ask me how my day was going, what I have been up to and what I had planned for the day. She was always so engaging, friendly and genuine. I got to know Augusto, Carolina and Juan ( who was a server at the pool) very well. I have gained new friends. And will be back very soon!!! Miss you guys! Niko

    Jun 19, 2019
  • 5.0 star tripadvisor rating
    Secrets the Vine - Pool entertainment Fernando’sTeam is awesome

    The whole team were amazing & really friendly we got to know them by names - Guillermo was really funny had the best water Arobics session with him. me & my partner learned salsa moves with Yesica & Ithiel. Yesica thought me how to make Sangria which was so fresh & Tasty. Fernando lovely guy, polite and personally greeted you. You will never have dull moment, they will entertain you all day. Thank you for a great time. Sam & Seema

    Jun 19, 2019
  • 5.0 star tripadvisor rating
    First time in secrets

    Had such a good time the staff was so friendly and the entertainment in the day around the pool was excellent. The service was brilliant would recommend coming again! Thank you guys looking forward to seeing you again it was a pleasure! LB

    Jun 19, 2019
  • 5.0 star tripadvisor rating
    Pleasantly surprised

    I've heard a lot about Secrets and it was exactly how it was described. The food quality was amazing which was one of the most important thing for me. The Beach Butler, Alejandro made our experience complete. Most of the staff were very friendly and attentive which made our stay feel warm and as guests, we felt valued.

    Jun 19, 2019
  • 5.0 star tripadvisor rating
    Paddy and Elaine Jones.

    I stayed at this hotel with a family member two years ago and had a lovely time. My husband and I decided to visit this hotel for 2 wks as I had talked about my stay previously. I knew he would like it.. and he did ..very much. It was absolutely brilliant. We enjoyed every minute. In fact we were very sorry to come back home ! Staff throughout the hotel were extremely pleasant and helpful. We honestly could not fault anyone from we arrived until we left. We ate in all of the restaurants. Food was excellent in all of them. All staff in food areas again were very pleasant/ helpful. We would absolutely recommend this hotel. We stayed in “ Preferred Deluxe Rooms”. This included various extras as part of the deal ( for example use of a large pool on 12th floor ) which was more private and quieter. Plus a great view of all the pools below and also over the sea. Staff at this poolside were most attentive. ALL were very good but in particular I would like to mention Gabriel, Aidrian , Gusto and Alex( poolside supervisor ). We would like to thank them for all the help / conversations over the two weeks. So “ Thank you guys” !! I also must mention “ Paul” whose role is in Guest Relations. He was most helpful and nothing was too much bother. There were a couple of very small things we mentioned to him in relation to our bedroom. These were dealt with immediately. He also called around to our pool area very frequently asking how we were enjoying hols and if there was anything we needed. We had several very interesting conversations with him. All being well we would like to revisit this hotel again in the future. So folks thank you all for making our holiday so memorable!!

    Jun 19, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats; Swift Air: PC 18-229, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 61919