Hotel Overview

Situated on a stretch of white-sand beachfront offering breathtaking views of the unbelievably blue Caribbean, Reflect Cancun Resort & Spa Unlimited - Luxury invites friends, families, and couples to a vibrant getaway. Reflect Cancun Resort & Spa Unlimited - Luxury is located near bustling Cancun and a mere 25 minutes from Cancun International Airport. Guests are treated to Unlimited-Luxury® where every meal or snack at six dining options and each delicious cocktail poured at five bars and lounges is included without any required reservations. Adults-only and kid-friendly pool options cater to the needs of any and all travelers while endless activities provide perfect entertainment.

Property Information

Total rooms: 395


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 4501 reviews
  • 1.0 star tripadvisor rating
    Cannot Recommend

    We had originally booked Now Emerald and after hearing the horror stories and problems we called and exchanged for this hotel and a hefty fee i might add...the rooms were clean, but at night it sounded like a rave..noise all hours! The building is shaped like an the beach the seaweed was as high as three feet piles all over, no attempt to even clean it the smell was awful at times..the food was terrible..we spend more .oney leaving the resort...this was my 10th booking with and only bad I will use them again, but definitely will do more investigating the resort before hand..disappointed as this was a last family vacation and graduation gift for My daughter before she leaves for bootcamp..trip was June 1-5th

    Jun 19, 2019
  • 1.0 star tripadvisor rating
    Do not recommend

    We upgraded to the Altitude which I suggest. My family had poor air conditioning and at times not at all. The food with the exception of The grill was terrible. The best thing about the buffet were the flavored waters. The Japanese restaurant was not an authentic experience with real hibachi. The resort dis not have seafood with the exception of The Grill. I finally had frozen fried calamari and baby frozen shrimp that I burped up all night. If the food was good I could over look other things. Since the food was horrible it made everything worse. Also, I had no idea what kind of burgers those were but if you received one under cooked it tasted of mush. I will not be back.

    Jun 17, 2019
  • 1.0 star tripadvisor rating
    Poor - Would not be back

    The hotel was over sold to us, we would not recommend this hotel to anyone. Apart from one exceptional barman named Jahir, who deserves to be working at a 5 STAR RESORT INSTEAD OF this hotel in my opinion.

    Jun 17, 2019
  • 3.0 star tripadvisor rating

    the beach was no clean and sometimes small bad, although it is not the fault of the hotel, if not the sea, I expected that they invested more resources in cleaning and the bed had a hole in the mattress the cleaning service of the room is ok. in the grill restaurant We were waiting half an hour for a table, and the table where they sat us was unoccupied since we arrived, I do not understand why

    Jun 17, 2019
  • 5.0 star tripadvisor rating
    Cancun was Awesome!!

    Reflect Cancun and Spa was such a great time! There was so much to do, the food was amazing and everyone was super helpful. The nightlife was great, including the all the shows and trip to Coco Bongo. The entertainment team was also so much fun and made the vacation enjoyable for everyone; Ivan was the best and very welcoming! He made all the activities, especially volleyball, super fun and a great time! Would definitely recommend anyone to come here for a nice vacation! The only downside was the rooms were a little underwhelming.

    Jun 17, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats; Swift Air: PC 18-229, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 61919