Hotel Overview

Situated on a stretch of white-sand beachfront offering breathtaking views of the unbelievably blue Caribbean, Reflect Cancun Resort & Spa Unlimited - Luxury invites friends, families, and couples to a vibrant getaway. Reflect Cancun Resort & Spa Unlimited - Luxury is located near bustling Cancun and a mere 25 minutes from Cancun International Airport. Guests are treated to Unlimited-Luxury® where every meal or snack at six dining options and each delicious cocktail poured at five bars and lounges is included without any required reservations. Adults-only and kid-friendly pool options cater to the needs of any and all travelers while endless activities provide perfect entertainment.

Property Information

Total rooms: 395


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 4623 reviews
  • 4.0 star tripadvisor rating
    Good location

    First of all the check in was very fast . We had 4 rooms . We were there 10 days . The pool water is very hot this time of year so we played some pool volleyball and pool water polo and stayed at the beach . The water is very cool . With the wind you can get chill bumps but very refreshing . The beach staff and waiters are excellent . Very quick and polite and for beach food very good . My teeneagers loved the food . Chicken quesadillas, nachos , chips and quacamole and the drink are not diluted . PLEASE tip the beach staff they work hard and are so friendly . The waves are nice you can boogie boards just a few steps down from resort . In front of resort calm small waves they will not knock you down . The rooms are nice . They have iPads in each room to update you of the daily activities and the times to eat and what restaurants are open when . The down side . We love Mexican food and the HACIENDA EL mortero is about a 6 min walk BUT They LOST the contract the whole 10 days we were there so you could not use this restaurant. EVEN though it shows available on the I pad . I talked to 3 Concierge’s and all 3 said no contract for the month of August was renewed . The grill is good but slow be prepared to wait 1.5 hours at least but food was good and service for drinks was very well accommodated for .the buffet is quick but hit and miss . Thurs night was steak night and that was really good . They had steak , chicken and ribs cooked on grill in front of you . The best place was the itilian RISOTTO. Very cold in there so you don’t have to worry about sweating and good , quick , service . They had a wide choice . Chicken Parmesan , lasagna, fish , bacon pizza my son loved and lots of appetizers . The dessert here is a must try wonderful all of them . Ayana Asian we did not try. The down side is they have 2 bars one on the lobby by elevators and one on the circle by the buffet but no servers . So if you sit at a table and run out of a drink you have to get up and go stand in line at the bar . The rooms are nice , beds comfy , electric Safes and housekeeping is beyond . They leave designs on bed , Rose pedals . PLEASE leave a tip on the BED . We loved NIColosia . Also bartender NELSOn and can forget ANYHONy the best waiter we had the whole time we were there . He goes by TONY . The location to town you can walk to everything within 7 min , shopping , the market , senior frogs , hard rock , coco bongo . . Also the best tour we found was the he LUPITA takes you from Cancun , snorkel underwater museum , sting rays and fish , all inclusive buffet at isla mujeres and to shop in town 1 hour and 15 min and then to let anyone fly on the back of the boat in a mini parasail called a spinnaker . And they put on a show with coolaid/ vodka and people get squirted in the mouth . It’s a whole day trip 10-530 pm and it was wonderful . Find LEON on the beach and purchase from him . Oh the best part after the buffet for 6.00 US you can go in a tank with a trainer and a nurse shark for a picture and he will ask do you want a kiss from the shark yes or no . I had 6 teens up to 23 and all but 2 kissed the shark it’s so funny and go pro memeories for ever . The bus is very safe cost 1.00 to ride each way . Just let the driver know your hotel and he will stop and say your hotel to drop you off . Carry at least 100.00 1 dollar bills for souvenirs and if you want to buy anything from beach really cheap . You can always bargain there . If you want hair braided on beach or at market they did my niece for 10.00 adorable

    Aug 21, 2019
  • 1.0 star tripadvisor rating

    Do not come here. This is the worst resort that I have ever been to I had to change rooms 3 times because of the AC.The first time I changed room I booked a garden view but got a street view they were going to charge me $400.00 for the upgrade. Then I told them I was an agent and the lowed it to $200.00 when I got my bill the charge was $280.00. they were going to charge me $80.00 MORE.i DID get a reimbursement. No nightly entertainment.n.The pictures are beautiful but dont be fooled it is not what you see. When I told the front desk about the AC, one of the workers offered me a room in the new wing;but for free but then told me if I appreciated it I could give him a tip. I went on this trip with my daughter and grand daughter. I have to say the food was pretty good and so was the service.Breakfast so so so the same thing every morning. In the Italian Restaurant the portions were very small. I went in for dinner on Wednesday and ask for Ravioli they told me they did not have any. or the Dessert they did not have. I wanted to take my granddaughter horseback riding when I went to book it I was told they did not have it anymore but yet it is one of the excursions. I feel if you get lemons make lemonade I would never come here again there are much nicer places for the same of a little more.

    Aug 17, 2019
  • 4.0 star tripadvisor rating
    Awesome week

    Extremely relaxing and the beach is so nice. I’d recommend going during off season as not many children or rowdy young adults were there. The food was decent but they tried. I can’t complain much for the awesome deal I got. I felt safe and relaxed at the resort and would recommend this place if you just want to lay about and chill.

    Aug 16, 2019
  • 5.0 star tripadvisor rating
    Great couples vacation!

    My 7 friends and I, recently stayed at this resort and we had a wonderful time! The rooms have exactly what you need, the food is good, and the staff is friendly. Our time was made even better after meeting Nestor on our first day at the pool bar. He made the best drinks and when we couldn’t decide he’d create awesome concoctions for us! He always made sure we were good on drinks and even taught us a Spanish cheers, that we may have used more than a few times! I highly recommend you give this place a visit and hope Nestor is at the bar, you won’t regret it!

    Aug 16, 2019
  • 5.0 star tripadvisor rating
    Best Experience

    We went there as a family of 12 and going in we were a little scared reading all the reviews and even in the first night with check in and everything being kind of slow but I assure you as the rest of our week we all had the absolute best time of our lives the hotel staff treated us with so much respect their food was amazing yeah there aren’t many options to choose from such as bigger resorts but you get what you get the food was still very good my favourite staff member there was Brallan who made our experience 10x better he would always come and ask if our stays going well and get us whatever we needed even tho his department was only entertainment which was pleasing to us. I do feel maybe they are a little slow and cleaning the rooms in the morning sometimes out room wouldn’t be cleaned until 5 the next day but do keep in mind it is a huge hotel with two building and so little staff so some things you kind of have to brush to the side because these workings are only getting paid so little you can’t expect them to be on the top of there game all the time especially in that heat. Also this hotel is so close to the party life in downtown it literally takes less than 5 minutes which was awesome because we could actually run back from the clubs to our hotel and back in like 10 minutes !! Overall it was one of the best times our families had we really lived this hotel and would definitely come back for another stay !

    Aug 15, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519