LocationOcho Rios - Beach
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Name Changes: Hotel does not allow name changes for any guests.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 3792 reviews
We had a fantastic stay, loved the location, food was amazing, a special thankyou goes out to our beach drinks waiter TAJAY, he was an absolute star and is a credit to your hotel. Most defo do the catamaran trip those guys show you how to have fun on a boat, the massage was awesome (bit pricey), the falls climb was something special aswell. All in all we didn't want to come home.
Couples Resorts repeat guests
a great resort for couples of all age groups (we are in our 70s)and the perks you get for being a repeat guest ,the gread food and drinks and room service are the reasons people return year after year.No other all inclusive resort in the Caribbean can beat the value and quality of Couples Resorts in my opinion. That's why we are repeaters along with so many others.
Beautiful Resort with a Wonderful Staff
The grounds are beautiful and the staff is wonderful. The resort dates back to the 1949, but was renovated in the mid-2000's. The resort is gorgeous during the day and seems to transform at night as the trees are lit and bars and restaraunts open their doors. The rooms are ok (not terrific), but they are incredibly clean. Couples Tower Isle has a staff of about 500 who do a great job. The hospitality is what puts this resort over the top. Additionally, where other all-inclusive resorts cut corners, Couples does not. All of the restaraunts, activities and ammenities were amazing. We visited the Blue Hole which is not a trip covered by Couples. It was one of the big highlights of our trip. I highly recommend it. Couples Tower Isle has a driver named Duncan who will drive you there. You can contact him via Facebook (Duncan Duncan Carruthers). He will set you up with a guide named Lloyd at the Blue Hole. Lloyd did a wonderful job as our guide.
vowel renewal & SCUBA
Was a great time very beautiful resort. They really went over the top to make our renewal an unforgettable amazing time. Staff and food very good. Was our first visit but felt like family right away. Staff at SCUBA shop very good and knowledgeable really felt safe with them. Can't wait to go back.
5 Couples Best Vacation Together
We were 5 couples who traveled together. We had so much fun and were pampered to the max!! All the staff were super attentive to us. Beach boys saved 10 lounge chairs next to each other for us each morning. We also spent a lot of time at the swim up pool bar. The food was excellent at all the restaurants. So much variety. Only downside was that it was very windy during our week and many of the water sports we wanted to partake in were cancelled. However, we took advantage of everything else that we could. Dunns River Falls was a blast. Drinks were an added bonus all day long! Bartenders, wait staff, water sports staff and housekeeping were all respectful, kind and just all around happy to serve to us. We were very spoiled! And our large group of 10 was accommodated at most restaurants. The Bayside couldn't sit us all together, but we were informed ahead of time and they were able to seat us next to each other. One negative comment is about the maitre de at the Eight Rivers Fine Dining restaurant. I verified with him a half hour before our reservation and he said we were going to all be at the same table, but then when he walked us to our seats, it was two tables (one for 6 and one for 4). We asked specifically if we were all together and he said yes, then just ignored us as we looked in shock at him and said he just confirmed our group together. This was one girl's 59th birthday and we were planning a special surprise for her. We could see a large round table that would have seated us, but they later seated 6 very large people there, with lots of room to spare. We felt very disrespected and dismissed. Other than that one incident, our trip was perfect. We would return again in another year.